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Invoca

invoca.com
Analytics
Weekend Project

Conversation Analytics Software to Grow Revenue

How to Replace Invoca
Compare:vs Mouseflowvs Statsigvs Matomo

Overview

Invoca is an AI-powered conversation analytics and revenue execution platform that maximizes revenue for brands by tracking, analyzing, and optimizing every customer interaction across calls, messaging, and digital channels. The platform combines real-time call tracking, conversation intelligence, and AI-powered insights to drive higher conversion rates, improve marketing attribution, and enhance contact center performance.

Features

34 features across 27 categories

AI / Analytics(6)

AI Call SummariesAIPremium

Automatic AI-generated summaries of call conversations

Keyword SpottingAIPremium

Automatically identify and track specific keywords in conversations

Sentiment AnalysisAIPremium

Analyze emotional sentiment throughout conversations

Signal AIAIPremium

AI-powered conversation analytics suite for insights into customers, campaigns, and contact center performance

Signal AI DiscoveryAIPremium

Discover patterns and insights from conversation data

Signal AI StudioAIPremium

Interactive studio for building custom Signal AI models

Also in: SignalWire, Synopsys, Clara

AI / Automation(1)

AI Messaging AgentsAIPremium

AI-powered agents for automating customer conversations

Also in: Cin7, Synopsys, Quantcast

AI / Quality Management(1)

PreSenseAIPremium

AI-powered quality management with intelligent data-driven call routing and real-time customer journey context

Affiliate / Revenue(1)

Payout AssignmentPremium

Automated payout assignment for qualified calls and conversions

Alerts / Monitoring(1)

Real-Time Alerts

Get real-time alerts on important call moments

Analytics / Customization(1)

Custom Signals

Create custom conversation analytics signals tailored to your business

Analytics / Monitoring(1)

Unanswered Call Detection

Detect and track unanswered calls and voicemails

Analytics / Recording(1)

Call TranscriptsAIPremium

Best-in-class automatic transcription of calls

Analytics / Reporting(1)

Advanced Report AccessPremium

Access to advanced reporting and analytics features

Automation / Integration(1)

Conversation Data Automation

Turn conversation data into automated actions

Call Routing / AI(1)

Dynamic Call RoutingAIPremium

Intelligent, data-driven call routing with real-time optimization

Call Routing / Agent Tools(1)

Call WhisperPremium

Deliver real-time information to agents before they answer calls

Call Routing / Integration(1)

Real-Time WebhooksPremium

Real-time webhook routing for dynamic call management

Data Integration(2)

Enhanced Digital Data CapturePremium

Advanced digital data capture across multiple channels

Offline Conversion Import

Import offline conversions and revenue data for complete attribution

Development / Testing(1)

Sandbox Demo EnvironmentPremium

Dedicated sandbox environment for testing and demos

IVR / Call Routing(1)

Custom IVR

Build custom interactive voice response systems

Integration / Development(1)

API and Webhook Integration

Integrate using APIs and webhooks for custom connections

Integration / Marketing(1)

No-Code Integrations

Optimize ad campaigns with no-code integration capabilities

Integration / Telephony(1)

SIP IntegrationPremium

SIP trunk integration for telephony systems

Marketing / Affiliate(1)

Campaign Syndication & BundlingPremium

Syndicate and bundle campaigns for pay-per-call programs

Quality Management / AI(1)

AI-Powered Quality ManagementAIPremium

Complete view into agent call handling, quality, and compliance

Quality Management / Analytics(2)

Agent Voice IDAIPremium

Identify individual agents in calls for quality management

Call ScorecardsAIPremium

Automated scoring of call quality and agent performance

Quality Management / Coaching(1)

Agent CoachingPremium

Identify coaching opportunities and provide agent training recommendations

Recording / Compliance(1)

Call Recording

Record and store calls for quality assurance and analysis

Security / Authentication(1)

SAML Single Sign-OnPremium

Enterprise-grade SAML authentication for user access

Security / Compliance(1)

RedactionAIPremium

Automatically redact sensitive information from call data

Tracking / Analytics(1)

Call Tracking

Track inbound calls with dynamic numbers to measure campaign performance

Pricing

Pro

Custom
  • ✓6,000-60,000 annual local or toll-free numbers
  • ✓5 custom Signals
  • ✓Track inbound calls with dynamic numbers
  • ✓Record calls and build custom IVRs
  • ✓Import offline conversions and revenue
  • ✓Optimize ad campaigns with no-code integrations
  • ✓Integrate using APIs and webhooks
  • ✓Detect unanswered calls and voicemails
  • ✓Get real-time alerts on important call moments

Enterprise

Custom
  • ✓12,000-120,000 annual local or toll-free numbers
  • ✓50 custom Signals
  • ✓Everything from Pro
  • ✓Enhanced digital data capture
  • ✓Additional digital advertising integrations
  • ✓Additional social advertising integrations
  • ✓Advanced IVR features
  • ✓Advanced report access
  • ✓SAML single sign-on user authentication
  • ✓Sandbox demo environment

Elite

Custom
  • ✓18,000-250,000 annual local or toll-free numbers
  • ✓100 custom Signals
  • ✓Everything from Enterprise
  • ✓PreSense with intelligent, data-driven call routing
  • ✓SIP integration
  • ✓Affiliate marketing feature suite
  • ✓Dozens of additional integrations including Adobe Experience Cloud

Performance Professional

Custom
  • ✓6,000 annual local or toll-free numbers
  • ✓5 custom Signals
  • ✓Track inbound calls with dynamic numbers
  • ✓Record calls and build custom IVRs
  • ✓Import offline conversions and revenue
  • ✓Optimize ad campaigns with no-code integrations
  • ✓Integrate using APIs and webhooks
  • ✓Campaign syndication & bundling
  • ✓Payout assignment for qualified calls and conversions

Performance Enterprise

Custom
  • ✓12,000 annual local or toll-free numbers
  • ✓50 custom Signals
  • ✓Everything from Performance Pro
  • ✓Enhanced digital data capture
  • ✓Dynamic call routing, including real-time webhooks
  • ✓Advanced IVR features and call whisper

Cost Calculator

Pricing data not available for Invoca. Check their website for current pricing.

Build vs Buy

Should you build a Invoca alternative or buy the subscription? Estimate based on 34 features.

Buy Invoca

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Invoca saves ~$36,960 over 3 years vs building.

Estimates based on 34 features and a BuildScore of 5/5. Actual costs vary.

Integrations

2 known integrations

Adobe Experience CloudSalesforce CRM