GovPilot

govpilot.com
Productivity
Weekend Project

Modern Government Management Software for Local Governments

How to Replace GovPilot

Overview

GovPilot is a comprehensive, cloud-based Operating System for Local Governments that helps municipal and county departments automate processes, digitally manage data, and engage citizens online. The platform integrates multiple departments on one secure, easy-to-use platform with 125+ templated solutions designed with input from real-world government users.

Features

22 features across 14 categories

Automation(2)

Automated Workflows

User-friendly automated workflows that streamline government operations and reduce processing times

Digital Forms

End-to-end digital forms that eliminate paper and manual tasks

Also in: monday.com, Notion, Airtable

Citizen Engagement(2)

Citizen Application Portal

Enables residents to apply for services online

Report-a-Concern

Website link that enables residents to report non-emergency concerns like potholes, overgrowth, and damaged street signs with geo-tagged pictures

Also in: Accela

Data Management(4)

Cross-Departmental Records

Displays cross departmental records on a single parcel profile, eliminating data silos

Legacy Data ImportingPremium

Available in Unlimited tier, provides free legacy data importing services

PropertyProfile

Displays parcel level detail including cross departmental records and eliminates data silos

Real-Time Data Updates

Data updates in real-time and is accessible from anywhere with WIFI connection

Also in: monday.com, Notion, Airtable

Data Visualization(1)

GIS Mapping

GIS maps that enable visualization of parcel-level data and service requests on geographic maps

Infrastructure(1)

Cloud-Based Platform

Secure, cloud-based platform accessible from anywhere with WiFi connection 24/7

Mobile Apps(2)

GovAlert App

Mobile app for Android and iOS that enables citizens to report concerns with geo-tagged photos and descriptions

GovInspect App

Mobile app that enables inspectors to take notes, reference codes, upload photos on-site, and send violations and certifications via email

Notifications(1)

Real-Time Alerting

Government officials receive alerts in real-time when concerns are reported through Report-a-Concern or GovAlert

Also in: Jira Service Management, Juro, Smartsheet

Payments(1)

Online Payment Processing

Enables residents to pay for services online

Also in: Lightspeed POS, Acuity Scheduling, Setmore

Reporting(2)

Data Visualization and Reporting

Modern government management software that makes data visualization and reporting straightforward, allowing users to pull data and generate reports with a click

Weekly Engagement ReportingPremium

Available in Professional tier and above, provides weekly engagement reports

Support(2)

Dedicated Account ManagerPremium

Available in Professional tier and above, provides a dedicated account manager for customer success

Unlimited Support

All pricing tiers include unlimited support

Templates(1)

Templated Modules

125+ templated modules built for specific repeatable processes such as business registrations, pet licensing, work orders, and reporting concerns

Tracking(1)

Status Tracking

Residents can track the status of their service requests online, and departments can track hazard dispatch and resolution

Training(1)

In-Person TrainingPremium

Available in Unlimited tier, includes 4 days of in-person training packages

User Management(1)

Unlimited Users

All pricing tiers include unlimited user login accounts at no additional cost

Pricing

ESSENTIALS

Custom
  • 5 Templated Modules
  • GIS Map
  • Report a Concern App
  • Unlimited Users
  • Unlimited Support

PROFESSIONAL

Custom
  • 10 Templated Modules
  • GIS Map
  • Report a Concern App
  • Unlimited Users
  • Unlimited Support
  • Weekly Engagement Reporting
  • Dedicated Account Manager

ENTERPRISE

Custom
  • 20 Templated Modules
  • GIS Map
  • Report a Concern App
  • Unlimited Users
  • Unlimited Support
  • Weekly Engagement Reporting
  • Dedicated Account Manager

UNLIMITED

Popular
Custom
  • 125+ Templated Modules
  • GIS Map
  • Report a Concern App
  • Unlimited Users
  • Unlimited Support
  • Weekly Engagement Reporting
  • Dedicated Account Manager
  • Free Legacy Data Importing
  • 4 Days in Person Training

Cost Calculator

Pricing data not available for GovPilot. Check their website for current pricing.

Build vs Buy

Should you build a GovPilot alternative or buy the subscription? Estimate based on 22 features.

Buy GovPilot

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying GovPilot saves ~$18,480 over 3 years vs building.

Estimates based on 22 features and a BuildScore of 5/5. Actual costs vary.