Broadly
broadly.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Local Business AI Platform for Reviews & Leads
How to Replace BroadlyOverview
Features
35 features across 13 categories
AI(11)
Captures leads and books appointments automatically via web chat, Facebook, Instagram, and WhatsApp 24/7. Answers questions clearly and accurately across all channels.
Drafts and schedules content for digital platforms including websites, blogs, Facebook, Instagram, LinkedIn, X (Twitter), and TikTok to increase customer awareness and engagement.
Manages and automates review requests across multiple platforms via email and SMS to help businesses get more 5-star reviews.
Writes thoughtful responses to customer reviews and generates suggested templates for reply management.
Quickly and intelligently respond to reviews on different sites with AI suggestions, showing customers trustworthiness while boosting SEO.
Transcribes and analyzes online meetings, summarizes key insights from sales activities, and provides actionable tips to convert more leads.
Nurtures prospects and closes new business by engaging leads across multiple communication channels with personalized responses and guiding them through the sales funnel.
Boosts online visibility by analyzing keywords for better search performance and suggesting improvements to increase web traffic through SEO and paid ads.
Answers phone calls 24/7 with natural voice, greets callers naturally, books appointments, and captures leads over the phone with up to 300 minutes per month.
Creates AI-generated text and images for social campaigns to speed up content production.
Captures leads automatically by engaging web visitors instantly, answering questions, and capturing contact information for later follow-up.
Analytics(1)
Built-in tool to gauge customer loyalty and measure satisfaction with NPS tracking.
CRM(1)
Captures and manages every lead in one place with AI-powered organization and tracking.
Communications(3)
Automatically texts callers back when you can't answer the phone, ensuring you never lose a customer.
Unifies customer messages from all channels including SMS, email, Facebook, Instagram, web chat, and website contact forms into one shared inbox.
Connects with customers through SMS on the devices they use most, reduces response times, and enables booking confirmations with full communication history visibility.
Compliance(1)
Keeps website compliant with accessibility laws and protects against lawsuits with built-in accessibility tools.
Marketing(1)
Creates and sends personalized email and text campaigns to nurture customer relationships with AI writing assistance and performance tracking.
Payments(1)
Enables faster payment processing to help businesses get paid faster than ever.
Reporting(1)
Tracks metrics and performance data for all ad campaigns in one place with advanced ad reporting across multiple platforms.
Reputation(3)
Collects more 5-star reviews by automatically sending text messages and emails to customers right after the job is done across Google, Facebook, and other sites.
Display and highlight your best reviews on your website to build trust with potential customers.
Get daily alerts and monitor reviews across Google, Facebook, Yelp, and dozens of other review sites.
SEO(5)
Manage and build quality backlinks as part of SEO strategy to improve domain authority.
Automatically submits and updates business information to top data sources like Neustar/Localeze, Foursquare, and Data Axle to improve online visibility.
Keeps business information up-to-date across 40+ directory sites including Google Maps and NextDoor simultaneously, improving search engine optimization.
Shows where your business ranks on search engines and where you can improve to reach more customers. Checks business search rankings in your area and provides smart keyword tips.
Generate and publish SEO-optimized blog content to drive traffic and improve search rankings.
Scheduling(1)
Offers self-service scheduling showing real-time calendar availability so customers can choose the best time for them.
Services(5)
Professional setup and integration services to ensure AI receptionist can capture leads and book appointments effectively.
Fully managed verification and claiming of Google Business Profile with professional setup.
Team handles requesting and replying to reviews across top platforms as a managed service.
Boost visibility on Google and Bing with managed SEO including audits, listings, blogs, and backlinks.
12 expert-reviewed posts each month plus a quarterly SEO blog created and managed by team.
Pricing
Standard
- ✓AI Chat Receptionist
- ✓Web chat, Facebook, Instagram, WhatsApp 24/7
- ✓AI-powered CRM
- ✓Local search grid with 10 keywords
- ✓SEO reporting on 3 keywords
- ✓Google & Facebook review templates
- ✓Social post to Facebook & Google
- ✓Business info accuracy across 40+ sites
Pro
Popular- ✓Everything in Standard
- ✓AI Chat Receptionist + SMS
- ✓AI Reputation Specialist review responses
- ✓AI Content Creator
- ✓Missed call SMS text-back
- ✓Email & SMS campaign marketing
- ✓AI Voice Receptionist (300 mins/month)
- ✓Track up to 15 keywords
- ✓Review monitoring across multiple platforms
- ✓Automatic review requests
- ✓Multi-channel inbox
- ✓AudioEye ADA compliance
Premium
- ✓Everything in Pro
- ✓AI Voice Receptionist full coverage
- ✓Automatic AI review responses
- ✓Advanced SEO: 20 keywords
- ✓SEO blog posts and backlinks
- ✓Citation Builder for hundreds of directories
- ✓Managed social content creation
- ✓Managed SEO services
- ✓Google Business Profile setup
- ✓AI Reputation Specialist setup
Conversations AI (Standalone)
- ✓AI Chat Receptionist: Web chat, Social
Conversations AI Pro (Standalone)
- ✓AI SMS text
- ✓Missed call textback
Conversations AI Premium (Standalone)
- ✓AI Voice Receptionist phone calls
Reputation AI (Standalone)
- ✓Google and Facebook review management
Reputation AI Pro (Standalone)
- ✓AI Reputation Specialist review responses
Reputation AI Premium (Standalone)
- ✓Request and respond to reviews automatically
iMapping Local SEO & Listings
- ✓Keep business info accurate
Cost Calculator
Keep Paying Broadly
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 35 features at very easy complexity.
Build vs Buy
Should you build a Broadly alternative or buy the subscription? Estimate based on 35 features.
Buy Broadly
Better ValueBuild Your Own
Buying Broadly saves ~$15,720 over 3 years vs building.
Estimates based on 35 features and a BuildScore of 5/5. Actual costs vary.
Integrations
17 known integrations