BigCommerce

bigcommerce.com
E-commerce
Few Days

Commerce built for momentum

How to Replace BigCommerce

Overview

BigCommerce is an open SaaS ecommerce platform designed for mid-market and enterprise brands to power modern buying experiences across multiple brands, regions, and channels from a single, scalable foundation. It offers hosted, headless, and hybrid deployment options with advanced B2B and B2C capabilities, comprehensive payment options, and enterprise-grade security and support.

Features

71 features across 32 categories

API & Integration(3)

API Integration

Industry's fastest APIs for automatic syncing of 3rd party system data like ERPs into BigCommerce

Headless CommercePremium

API-driven commerce enabling content-rich shopping experiences through CMS, DXP, applications, or custom front-ends

Unlimited API CallsPremium

Unlimited API calls for enterprise customers

Analytics(1)

Reporting and Analytics

Real-time business metrics dashboard for orders, customer data, marketing analytics

Also in: Hugging Face, Notion, Smartsheet

B2B Commerce(5)

B2B Customer GroupsPremium

Segment B2B customers for custom pricing, product access, and promotions without maintaining second site

B2B EditionPremium

Advanced B2B features including unified B2B experience, custom pricing, approval workflows, and quote management

Punch OutPremium

Customize BigCommerce to ERP punch out solution via framing and sequence, or use PunchOut2Go partner

Purchase OrdersPremium

Enable approved customers to pay via purchase order through solution tech partners

Quote ManagementPremium

Native CSR-generated quote management and third-party tools like B2B Ninja integration

Compliance(2)

ISO Security CertificationsPremium

ISO/IEC 27001:2022, ISO/IEC 27701:2019, ISO 22301:2019, ISO/IEC 27017:2015, ISO/IEC 27018:2019 certifications

PCI DSS 4.1 CompliancePremium

PCI DSS 4.1 Level 1 Attestation of Compliance

Also in: Insider CDP, Airtable, 1Password

Customer Management(1)

Customer Groups and SegmentationPremium

Create customer segments for targeted pricing, product access, and promotions

Also in: Jobber, QuickBooks, Setmore

Data Management(1)

Backup and RestorePremium

Data backup across two data centers with third spatially-separated backup data center

Also in: monday.com, Notion, Airtable

Deployment(1)

Catalyst One-Click LaunchPremium

Launch fully-optimized storefront in one click with Catalyst

Also in: Kubernetes Dashboard, Hugging Face, Bitwarden

Developer Tools(4)

Catalyst CLI DeploymentPremium

Deploy Next.js storefront using Command Line Interface for rapid deployment

Channels ToolkitPremium

Discover, test, and onboard headless solutions from within BigCommerce control panel

Staging EnvironmentPremium

Develop, test, and push changes without downtime in staging environment

Stencil CLI Tool

Command-line interface tool to develop, test, and push changes in local environment without downtime

Also in: Jobber, Hugging Face, 1Password

Education(1)

BigCommerce University

Training platform for business users and technical developers with certification programs

Integration(3)

Acquia Digital Experience IntegrationPremium

Merge headless commerce with sophisticated enterprise content management

BigCommerce for WordPressPremium

Connect WordPress site to BigCommerce's commerce engine with pre-built plugin for content-focused brands

POS System IntegrationPremium

Native POS integration including Teamwork Commerce to keep in-store sales automatically updated

International(2)

Multi-Currency SupportPremium

Accept payments in 100+ currencies with display, transaction, and settlement in multiple currencies

Multi-Language SupportPremium

Localize BigCommerce frontend in any language with translation through apps and APIs

Marketing Automation(2)

Abandoned Cart SaverPremium

Automated abandoned cart recovery functionality

FeedonomicsPremium

Omnichannel feed and data transformation across 150+ marketplaces, social commerce, and advertising channels

Marketplace Integration(1)

Sales Channels IntegrationPremium

Integration with eBay, Amazon, and POS systems

Order Management(1)

Refunds and Returns

Enable customers to initiate refunds or partial refunds through their account

Payment Processing(4)

B2B Payment MethodsPremium

Flexible payment methods and credit authorization for B2B customers

Credit Card Vaulting

Native credit card vaulting for multiple payment gateways

Custom CheckoutPremium

Fully customizable checkout experience with server-to-server checkout API and SDK, supporting 130+ payment providers

Digital Wallets

Support for dozens of digital wallets including Apple Pay, Amazon Pay, PayPal One Touch

Performance(2)

Global CDNPremium

Global Content Delivery Network ensuring fast site loading anywhere in the world

Site Speed Optimization

Blazing-fast site speed powered by Google Cloud Platform and Cloudflare's global network CDN

Pricing Management(2)

Bulk PricingPremium

Customize bulk pricing down to SKU level for individual customers or customer groups

Price ListsPremium

Custom pricing at SKU level for customer groups and B2B customers

Product Management(2)

Merchandising Tools

Drag-and-drop functionality, custom product recommendations, and headless commerce APIs for merchandising

Scalable Catalog

Manage entire product catalog within control panel or push from external system through Catalog API

Professional Services(5)

Data MigrationPremium

Expertise on clean and clear migration path with dedicated migration services

Enterprise Growth PackagePremium

Increase sales by improving SEO and conversion optimization

Enterprise Launch PackagePremium

Personal training on setup and launch of BigCommerce store

Implementation ServicesPremium

Project management experts to ensure launch on time and under budget

Solution ArchitecturePremium

Seasoned advisors to help design store architecture optimally

Promotions(2)

Coupons and Discounts

Create 70+ native discount and promotion types without scripting

Gift Cards

Native gift card functionality

Reliability(1)

99.99% UptimePremium

High Availability infrastructure delivering 99.99% uptime, resiliency and performance

SEO(1)

SEO Features

Customizable SEO-friendly URLs, metadata editing, and robots.txt editing

Security(3)

Extended Validation SSLPremium

Extended validation SSL certificate available for enterprise plans

Single Sign-On (SSO)Premium

Customer login API for custom SSO or plug-and-play partner solutions like LoginRadius, Okta

Sitewide HTTPSPremium

Sitewide SSL encryption for all store pages

Shipping(3)

Real-time Shipping Quotes

Real-time shipping calculation and quoting

ShipperHQ IntegrationPremium

Native integration with ShipperHQ for accurate cross-border shipping quoting

Shipping Management

Industry-leading shipping rates and broad portfolio of partner solutions for shipping and fulfillment

Social Commerce(3)

Facebook IntegrationPremium

Social commerce integration with Facebook

Instagram IntegrationPremium

Social commerce integration with Instagram

Pinterest IntegrationPremium

Social commerce integration with Pinterest

Social Proof(1)

Google Customer ReviewsPremium

Native integration with Google Customer Reviews

Store Management(1)

Multi-StorefrontPremium

Manage multiple unique stores from one account, supporting multiple brands, regions, and customer segments

Storefront Design(6)

Catalyst StorefrontPremium

High-performance storefront with visual builder, one-click launch, and seamless API integration

Catalyst Visual BuilderPremium

Innovative drag-and-drop visual builder empowering marketers and developers to create stunning customer experiences

Makeswift IntegrationPremium

Drag-and-drop visual editor for launching and editing site pages without coding

Mobile Optimization

Mobile-responsive design from homepage to checkout for all BigCommerce themes

Page Builder

Page Builder feature for creating and customizing store pages

Theme Customization

Fully customizable themes with built-in HTML, CSS, and JavaScript support

Support(3)

24/7 Technical SupportPremium

Round-the-clock technical support for all enterprise customers

Customer Success ManagerPremium

Dedicated trusted partner to guide customer growth

Technical Account ManagementPremium

Expert technical advice and advocacy for enterprise customers

Tax(1)

Tax Automation

Automate sales taxes with Avalara Avatax built-in or use custom tax tables

User Management(1)

Unlimited Staff AccountsPremium

Unlimited user accounts for staff members on enterprise plans

Pricing

Standard

Custom

Plus

Custom

Pro

Custom

Enterprise

Popular
Custom
  • Full-featured online store
  • Multi-currency (display, transact & settle)
  • Price Lists
  • Page Builder
  • 24/7 Technical Support
  • Unlimited Staff accounts
  • Sales channels (including eBay, Amazon, and POS)
  • Coupons, discounts, and gift cards
  • Real-time shipping quotes
  • Fully customizable checkout
  • Headless capabilities and integrations
  • Multi-Storefront
  • Extended Functionality via App Marketplace
  • Sitewide HTTPS and dedicated SSL
  • Extended Validation SSL
  • Abandoned cart saver
  • Customer groups and segmentation
  • Google Customer Reviews
  • Faceted search (product filtering)
  • Custom facets
  • Unlimited API calls
  • No additional transaction fees

Cost Calculator

Pricing data not available for BigCommerce. Check their website for current pricing.

Build vs Buy

Should you build a BigCommerce alternative or buy the subscription? Estimate based on 71 features.

Buy BigCommerce

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$60,000
Maintenance$900/mo
3-year total$92,400
Dev time~5 months

Buying BigCommerce saves ~$92,400 over 3 years vs building.

Estimates based on 71 features and a BuildScore of 4/5. Actual costs vary.

Integrations

23 known integrations

Acquia Digital ExperienceAmazonAmazon PayApple PayAvalara AvataxB2B NinjaCloudflareeBayFacebookFeedonomicsGoogle Cloud PlatformGoogle ShoppingInstagramLoginRadiusMakeswiftOktaOneLoginPayPalPinterestPunchOut2GoShipperHQTeamwork CommerceWordPress