Uber Eats for Merchants
merchants.ubereats.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Flexible delivery built for the way you do business
How to Replace Uber Eats for MerchantsOverview
Features
22 features across 14 categories
Analytics(1)
Access performance data, sales analytics, and actionable insights to make smarter business decisions
Customer Engagement(1)
Participate in Uber One membership program to access high-value customers who order 2x more than non-members
Customization(1)
Customize delivery confirmations and live delivery updates to match your brand for Uber Direct
Delivery Management(2)
Use your own delivery staff to fulfill orders with option to use Uber's network for farther deliveries
Offer same-day delivery from your website, app, or by phone while maintaining control over customer interactions
Education(3)
Marketing strategies and actionable tips to grow and market your business
Self-guided lessons on how to use the Uber Eats platform
Library of customer support materials, guides and educational resources
Integration(2)
Send delivery fulfillment requests through API for Uber Direct
Easily manage orders with trusted point of sale and tech partners
Marketing(4)
Receive matching of ads spending up to $100 per month for Premium plan members
Access marketing tools and the option to purchase ads to boost visibility in the Uber Eats app
Complimentary premium menu photo package valued at $250+ for Premium plan members
Get your store featured in homescreen, search results, and store categories of the Uber Eats app
Marketplace(1)
Reach new customers with delivery and pickup options on the Uber Eats app
Operations(1)
Manage and track orders through the platform with real-time updates
Payments(1)
Integrated payment processing for all orders
Perks(1)
Complimentary Uber One Membership for 1 year for you or a staff member with Premium plan
Pricing(1)
Manage customer delivery fees with lower fees available on Plus and Premium plans
Storefront(1)
Create your own online store for commission-free online ordering with delivery and pickup options
Support(2)
Round-the-clock support for your business, your customers, and delivery people in Uber's network
Receive reimbursement of marketplace fees if you don't receive at least 20 orders per month for first 6 months on Premium plan
Pricing
Lite
- ✓Discoverability in the Uber Eats app
- ✓Validated in-store pricing
- ✓Order management and tracking
- ✓Payment processing
- ✓Sales analytics and insights
- ✓24/7 customer support
- ✓Access to marketing suite
Plus
Popular- ✓Increased discoverability in the Uber Eats app
- ✓Get shown with lower Delivery Fee
- ✓Boost visibility with ads and offers
- ✓Uber One participation (5% additional for Uber One orders)
- ✓Validated in-store pricing
- ✓Order management and tracking
- ✓Payment processing
- ✓Sales analytics and insights
- ✓24/7 customer support
- ✓Access to marketing suite
Premium
- ✓Increased discoverability in the Uber Eats app
- ✓Get shown with lowest available Delivery Fee
- ✓Boost visibility with ads and offers
- ✓Uber One participation at no additional cost
- ✓0% fees for first 6 months if under 20 orders monthly
- ✓Ads credit matching up to $100/month ($1,200/year)
- ✓Complimentary premium menu photo package ($250+ value)
- ✓Complimentary Uber One Membership for 1 year
- ✓Validated in-store pricing
- ✓Order management and tracking
- ✓Payment processing
- ✓Sales analytics and insights
- ✓24/7 customer support
- ✓Access to marketing suite
Self-Delivery
- ✓Use your own delivery staff
- ✓Available in homescreen, search results, and store categories
- ✓Validated in-store pricing
- ✓Ability to use Uber's delivery network for farther deliveries (25% fee)
- ✓Uber One benefits for member customers
- ✓Order management and tracking
- ✓Payment processing
- ✓Sales analytics and insights
- ✓24/7 customer support
- ✓Access to marketing suite
Uber Direct
- ✓Same-day delivery from your own channels
- ✓Use Uber's delivery network without listing on Uber Eats app
- ✓Custom delivery confirmations and updates
- ✓Dashboard order management
- ✓API integration available
Webshop
- ✓Commission-free online ordering
- ✓Your own branded online store
- ✓Menu management
- ✓Order processing and tracking
- ✓Delivery facilitation
- ✓Customer data access
- ✓Convert website and social media traffic to sales
Cost Calculator
Pricing data not available for Uber Eats for Merchants. Check their website for current pricing.
Build vs Buy
Should you build a Uber Eats for Merchants alternative or buy the subscription? Estimate based on 22 features.
Buy Uber Eats for Merchants
Better ValueBuild Your Own
Buying Uber Eats for Merchants saves ~$18,480 over 3 years vs building.
Estimates based on 22 features and a BuildScore of 5/5. Actual costs vary.
Integrations
2 known integrations