Twilio Segment Engage

Discover and launch the best AI prediction-powered audience for every campaign in minutes and keep those audiences up-to-date automatically

Run paid media campaigns based on real-time data collection and first-party data for better targeting and ad spend efficiency

Create dynamic audiences in a privacy-first way with real-time customer interactions including behaviors and intent signals

Build powerful audiences directly from data in your data warehouse or lakehouse to increase targeting accuracy and boost campaign outcomes

Combine information from your data warehouse, triggering events, and CDP profiles and easily send to downstream tools

Enforce access controls, data governance, and privacy to ensure downstream tools are fueled by the same high-quality customer data

Keep customer profiles aligned across systems with industry-leading identity resolution

Integrate first-party data to create a single profile for every customer and power highly personalized customer interactions

Twilio's Data Observability offering helps teams continuously track, verify, and diagnose issues in their data pipelines to maintain accuracy, consistency, and smooth integration across platforms

Execute cart-abandonment sequences based on real-time data collection to make messaging more relevant to where customers are in the buying cycle

Orchestrate and scale personalized campaigns everywhere your customers are using 750+ out-of-the-box integrations

Gain the flexibility to deliver experiences across all channels and applications, with the freedom to add, test, and swap tools as your business needs evolve

Orchestrate transactional journeys that react to customer behavior in real time, send rich contextual data to downstream channels for personalized messaging, and leverage enhanced observability for insights to optimize each user's journey

Track and transition customer interactions across channels, enriching profiles in real-time for dynamic, personalized experiences

Easily design personalized, multi-channel communications across touchpoints to drive customers towards purchase with the right message at the right time

Dynamically personalize on key events to enhance actions and decision-making while also reducing data sent to your downstream tools

Quickly and easily monitor and respond to events in real time, and simultaneously, rather than relying on aggregated past events

Reactivate dormant customers and keep high-value customers engaged by consistently creating meaningful connections with them