Thrive Local

rizereviews.com
Social Media Management
Weekend Project

Comprehensive Online Reputation Management

How to Replace Thrive Local

Overview

Thrive Local is an all-in-one software solution for local businesses offering pay-for-performance online reputation management, review generation, and lead generation services. The platform provides automated review acquisition, real-time monitoring, AI-powered responses, and local SEO tools with no long-term contracts required.

Features

31 features across 21 categories

AI(1)

AI-Powered Review Response ToolAI

Provide local review responses quickly using AI-powered auto-response feature with custom response templates to keep your message on brand.

Also in: monday.com, Notion, Airtable

Advertising(1)

Paid Ads Management (PPC & Meta)

Drive leads fast with affordable PPC marketing services for small business owners. Launch conversion-focused strategies across Google and Meta Ads to boost your brand visibility and engage your audience.

Analytics(6)

Business Intelligence AnalysisAI

Get a clear picture of your brand's performance. Consolidate metrics from local SEO, surveys, and online reviews to empower you to make data-driven decisions confidently.

Competitor Intelligence

See how you stack up against competitors on review sites. Identify areas where the competition excels and areas where they are lacking to build actionable business growth solutions.

Customer Experience AnalyticsAI

Analyze customer feedback and behavior, identify trends and opportunities for improvement and help you deliver exceptional experiences every time.

Free Local SEO Scorecard

Quick local SEO audit analyzing three key areas: how your business appears on key online directories, how your business ranks versus competitors for local keywords, and how strong your business's online reputation is.

Keywords DashboardAI

Analyze customer sentiment at local, regional and brand levels to identify keywords that frequently appear in Google reviews. Better understand the customer experience and unlock opportunities to improve operations.

Performance Score

Get a holistic view of your brand's performance with an automated aggregate of your average rating, number of online reviews, response rate and response efficiency.

Also in: Hugging Face, Notion, Smartsheet

Automation(2)

Referral Automation

Manage and scale high-converting referral campaigns with customizable templates, multi-channel referral collection (SMS, email, social) and built-in analytics.

Review Acquisition

Solicit automated Google reviews and feedback via SMS, QR codes, emails or API automation. Send business review requests to up to 50 emails at once and request online reviews via custom landing pages.

Also in: monday.com, Notion, Airtable

Customer Engagement(1)

Web ChatAI

Engage prospects and customers the moment they land on your site using a customizable, AI-assisted web chat widget to provide instant responses to customer queries and round-the-clock support.

Customization(1)

Custom Design Features

Customize your brand's messaging. Emails sent to customers and pages where reviews are gathered match your unique voice and branding.

Also in: monday.com, Obsidian, Smartsheet

Dashboard(1)

Customizable Dashboard

Quickly and easily see the customer feedback data that means the most to you. Log in to your custom dashboard to check up on your reputation in an instant.

Data Management(1)

First-Party Review Import

Import historical first-party online reviews into the platform and gain a comprehensive view of your reputation over time. Consolidate feedback from various sources and track trends.

Also in: monday.com, Notion, Airtable

Directory Management(2)

Listings Management

Ensure your business information is always accurate, consistent and visible across relevant directories. Manage and sync your listings from one centralized dashboard.

Local Citations Management

Manage your listings across top directories like Google, Facebook and Yelp in one place. Update your directory information on the platform and changes are automatically implemented across directories.

Integration(1)

API Integrations

Thrive Local supports numerous API integrations to eliminate any manual work and automate the process of contacting your customers for reviews.

Marketing(1)

SMS Marketing

Reach your customers directly and drive engagement with targeted SMS campaigns to support your reputation management efforts and help you stay top-of-mind with your target audience.

Monitoring(3)

Employee Review Management

Monitor automated reviews on sites like Glassdoor and Indeed. Maintain a positive workplace culture and reputation with employee review monitoring.

Real-Time Email and SMS AlertsAI

Stay informed about new Google reviews and mentions across the web with real-time email and SMS alerts for new local business reviews, keyword mentions, review logs and activity trends.

Review Monitoring

Track feedback and Google reviews across 100+ review sites. Stay on top of your online reputation with continuous monitoring and instant notifications.

Multi-Location(1)

Location Customization

Scale and tailor your review generation strategy for each location using the platform. Create and assign themes with specific colors, logos, headers and buttons to each group.

Reporting(1)

Visual Reports

Access detailed reports to track the progress of your reputation management campaign and analyze trends across average rating, local business review volume, response rate and average response time. Available as downloadable PDFs.

SEO(1)

Local SEO

Dominate local search results through optimized Google Business Profiles, citation management and localized content strategies. Stay visible to your target audience whether managing one or multiple locations.

Social Media(1)

Social Media ManagementAI

Manage all your social media campaigns from one intuitive dashboard. Plan, schedule and publish content and track performance metrics across multiple platforms.

Support(1)

Dedicated Support

A dedicated Review Crew member will be reachable via phone, email or text to help you out.

Surveys(2)

Microsurveys

Gather valuable feedback from your customers with microsurveys. Collect insights on specific aspects of customer experience to inform local business marketing decisions.

Survey Campaign Management

Gather valuable insights about employee/customer preferences and satisfaction levels. Easily design and implement custom surveys to collect data on various aspects of your business.

Video(1)

Video Review ServicesPremium

Our team offers video review services at no extra cost and video editing as an add-on service to help you reach different audience segments and build brand confidence.

Website Integration(1)

Custom Review Widget

Display your best online reviews and ratings on your website with customizable reviews widget. Choose from different display options including testimonial carousel, location review feed, and star snapshot.

White Label(1)

White Label Reputation ManagementPremium

Fully managed white label online reputation management solutions customized to align with your brand identity, ensuring a seamless and cohesive experience for your clients.

Cost Calculator

Pricing data not available for Thrive Local. Check their website for current pricing.

Build vs Buy

Should you build a Thrive Local alternative or buy the subscription? Estimate based on 31 features.

Buy Thrive Local

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Thrive Local saves ~$36,960 over 3 years vs building.

Estimates based on 31 features and a BuildScore of 5/5. Actual costs vary.

Integrations

11 known integrations

100+ Review SitesFacebookGlassdoorGoogle AdsGoogle Business ProfileIndeedKlaviyoMailchimpMeta AdsWordPressYelp