mPulse

Intelligent predictions and experiential insights optimized through connected data layer

Turn data into actionable insights, pinpoint risk across your population and confidently make informed decisions with advanced predictive technology

Advanced technology to identify and pinpoint risk across your population for proactive interventions

Automated engagement program for medical supply reorders with high engagement rates

Automated member onboarding with personalized check-ins and benefit education over the first 3 months

Automated outreach to members struggling with health management before issues escalate

Deliver key touchpoints at scale, on time, and accurately from a single platform enabling meaningful personalization

Automated member communications about check-ups and health screenings they need to complete

Deliver personalized text message engagement with high engagement rates for member outreach and onboarding

Improve health literacy with a library of interactive and easily editable content in H3O Connect Portals with Content Management System

Include short video clips and interactive content in member communications

Self-service tools that empower consumers to take health action and engage with programs

Deliver personalized, AI-driven outreach through ready-to-go programs or self-service tools that empower consumers to take health action

Tools for engaging providers in member experience improvement efforts with best practices and repeatable actions

Manage the entire member lifecycle with products to support quoting, plan shopping, enrollment, data management, billing, and commissions

Enable members to compare costs and identify in-network providers to understand their expenses

Help members choose the right plan for their needs and suggest other plan benefits based on priorities

Offer comprehensive health navigation tools, bringing together members, providers, employers, brokers, and plans into one integrated portal suite

Compare your performance year over year and against your peers in CAHPS metrics with just a few clicks

HITRUST Certified and HIPAA-Compliant data security and compliance standards