MD Live
mdlive.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Board-Certified Doctors on Call 24/7
How to Replace MD LiveOverview
Features
34 features across 12 categories
Accessibility(3)
Certified ASL interpreters available to join video visits for real-time language translation between patients and doctors
Certified CART (Communication Access Realtime Translation) captioners available to translate spoken words into real-time text for deaf or hard-of-hearing patients
Patients can communicate with doctors through secure HIPAA-compliant live chat that functions like text messaging
Account Management(2)
Users can create an account for free without requiring credit card information upfront
Patients can fill out and maintain a medical history profile to better prepare doctors and therapists for appointments
Billing(2)
Accepts many major insurance plans with coverage for select services, showing copay and coverage details upfront
All pricing is shown upfront with no surprise costs for appointments and services
Communication(3)
Secure, HIPAA-compliant live chat feature available during visits for text-based communication with doctors
Real-time phone appointments with board-certified doctors and licensed therapists for convenient care by phone
Real-time video appointments with board-certified doctors and licensed therapists using secure video conferencing
Compliance(2)
Accredited by the American Telemedicine Association for telehealth service quality
Two National Committee for Quality Assurance certifications ensuring quality standards
Core Service(11)
Board-certified doctors available round-the-clock for urgent care conditions including cold, flu, COVID-19, pink eye, UTIs, sinus infections, and more than 80 common non-emergency conditions
Primary Care doctors can prescribe anti-obesity medications like Zepbound, Wegovy, Saxenda, and Contrave when medically appropriate (with state restrictions)
Services for birth control available in pill, patch, and ring forms for females 18 and older
Dermatology services for skin, hair, and nail conditions including acne, eczema, fungal infections, warts, alopecia, rosacea, and suspicious spots or moles
Certain urgent care conditions can be cared for through E-Treatment, which does not require a live visit with a doctor
Treatment services for erectile dysfunction available through telehealth (with state restrictions)
Service to request prescription refills from board-certified doctors
Licensed therapists and board-certified psychiatrists providing talk therapy and psychiatry appointments for anxiety, depression, PTSD, OCD, bipolar disorder, grief, relationship issues, and other mental health conditions
MD Live doctors can prescribe the antiviral Paxlovid for COVID-19 treatment to patients ages 18 and older when medically appropriate
Board-certified doctors can write prescriptions and send them directly to the pharmacy of the patient's choice
Preventive wellness screenings and routine care for ongoing conditions such as type 2 diabetes, asthma, high blood pressure, high cholesterol, obesity, and thyroid issues
Platform(3)
MDLIVE Mobile App available for download in iTunes Store and Google Play Store for iOS and Android devices
Services available anywhere in the United States and Puerto Rico with state-licensed doctors for each state
Web-based portal for accessing MDLIVE services on desktop and mobile browsers
Provider Management(1)
National network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists with average of 15 years of medical experience
Security(1)
HIPAA Privacy Rule compliance to protect patient privacy and personal health information
Specialty Services(2)
Specialized services addressing men's unique physical and mental health needs
Specialized services supporting women's unique health needs at every life stage
Support(1)
24/7/365 customer support available by phone at 1-800-400-6354 with highly trained health service specialists
User Experience(3)
Patients can see the same doctor or therapist for each appointment so the provider can get to know their health and wellness needs
Patients can choose to see the first available doctor or schedule appointments with a specific provider for medical care
Simple online simulation tool to test video configuration and verify readiness for video appointments
Pricing
Urgent Care
- ✓24/7 access to board-certified doctors
- ✓Cold and flu treatment
- ✓COVID-19 care
- ✓Pink eye
- ✓UTI treatment (females 18+)
- ✓Sinus infections
- ✓Ear pain
- ✓And 80+ other common conditions
Primary Care
- ✓Wellness screenings
- ✓Routine care
- ✓Type 2 diabetes management
- ✓Asthma management
- ✓High blood pressure management
- ✓High cholesterol management
- ✓Available for select health insurance plans
Mental Health - Talk Therapy
- ✓Licensed therapist appointments
- ✓Initial therapy appointment pricing shown
- ✓Follow-up appointments $140 before insurance
Mental Health - Psychiatry
- ✓Board-certified psychiatrist appointments
- ✓Initial psychiatry appointment pricing shown
- ✓Follow-up appointments $159 before insurance
Dermatology
- ✓Board-certified dermatologist consultations
- ✓Acne treatment
- ✓Eczema treatment
- ✓Hair loss (alopecia) treatment
- ✓Fungal skin infections
- ✓Wart removal
- ✓Copays may be as low as $0 for participating insurance
Cost Calculator
Pricing data not available for MD Live. Check their website for current pricing.
Build vs Buy
Should you build a MD Live alternative or buy the subscription? Estimate based on 34 features.
Buy MD Live
Better ValueBuild Your Own
Buying MD Live saves ~$36,960 over 3 years vs building.
Estimates based on 34 features and a BuildScore of 5/5. Actual costs vary.
Integrations
2 known integrations