Instacart

Chat directly with your shopper about items while they shop and deliver

Guarantee on every order ensuring quality of delivered or picked up items

Report missing items, incorrect items, damaged items, poor replacements, or delivery timing issues

Contactless delivery option allowing customers to have groceries left at their door without contact

Receive grocery orders on the same day with flexible delivery time options

Optional membership providing $0 delivery fee on orders over $35 across the platform

Set custom delivery instructions in advance for your shopper to follow

Set preferences for out-of-stock items including best match selection, specific replacements, or no replacement option

Update or cancel your order before or during shopping, including approval of replacements

Track your order's progress and communicate with your shopper in real-time via app or website

Ability to pay for eligible items using EBT cards

Place an order and choose a pickup time for convenient in-store pickup without leaving your car

Tool to help customers estimate and plan their grocery spending

Native app for iOS and Android allowing full shopping, tracking, and communication functionality

Full-featured web interface at Instacart.com for browsing and ordering

Send gift cards through Instacart

Access special offers and deals available on the Instacart platform

Access promotional codes and digital coupons for discounts

Browse organized departments including Food Pantry, Seafood, Baked goods, Dairy, Fresh produce, Deli, Frozen food, and more

Shop from over 500 retailers and trusted local grocers across North America in one marketplace

Filter and shop from stores in your specific location or region

Order from warehouse clubs like Costco, Sam's Club, and BJ's Wholesale Club without membership

Personal shoppers pick items with care and deliver orders, with the ability to chat during shopping