Dotdigital

AI-powered product and content recommendations to increase conversions and personalization

AI-powered targeting with predictive analytics to identify the right audience and segments for campaigns

AI-powered assistant integrated throughout the platform to help with predictive analytics, recommended segments, content recommendations, and real-time insights

API for real-time updates and notifications to integrate messaging capabilities into custom applications

Optimize ad ROI across Google Ads, TikTok, Instagram, Facebook, Meta and X with integrated retargeting solutions and landing page personalization

Build drag-and-drop automated journeys that trigger highly relevant, personalized messages based on customer behavior and preferences

Design and execute seamless cross-channel campaigns combining email, SMS, WhatsApp, web, mobile, and social advertising

Targeted campaigns to win back inactive or unresponsive customers with personalized offers and retargeting

Embedded and popup forms to automate marketing list growth and capture customer preferences

Unified customer profiles that consolidate behavioral, purchase, and preference data to create actionable customer profiles

Automated campaigns to recover abandoned cart sales with timely, personalized reminders

Automated post-purchase programs including order confirmations, shipping updates, and upsell/cross-sell campaigns

Scheduled email series to nurture leads through the buying journey with valuable content and offers

Focus on email deliverability to ensure messages reach inboxes reliably

Create and automate personalized email campaigns with drag-and-drop builders, including welcome emails, nurture campaigns, cart recovery, and re-engagement programs

Automated welcome email sequences to onboard new customers

Seamless integration with CRM platforms to sync customer data and enable targeted campaigns

Connect Dotdigital to most-used tech platforms and allow data to flow in real-time, breaking down data silos

Integration with ecommerce platforms to enable product recommendations, abandoned cart recovery, and purchase-based automation

Reliable delivery of transactional emails and mobile updates including receipts, order confirmations, and shipping updates

Create two-way conversations on WhatsApp with interactive content, rich media, tailored product recommendations and real-time support

Create personalized mobile notifications that drive timely in-app actions and spark urgency with 1:1 style experiences

Test and optimize email subject lines, layouts, calls-to-action, and other campaign elements to improve performance

Cross-channel personalization product for dynamic content and personalized experiences

Real-time insights and analytics to measure campaign success, identify trends, and optimize marketing efforts

Visualize automation data and analyze associated data for each program node from start to finish

Send text messages for time-sensitive offers and important reminders with built-in link tracking and shortening

Support for messaging to 200+ countries and dozens of currencies with cross-account analytics, SSO support, child accounts, multi-storefront and multi-language support

Global support hubs with response targets of under 20 seconds for calls and under 1 minute for live chats

Dedicated customer success manager assigned to each customer to help with strategy, implementation, and optimization

Expert team spanning design, managed services, deliverability, messaging and technical solutions to help overcome marketing challenges

Create lookalike audience segments in seconds based on customer data and behavior

Create customer segments based on behavior, preferences, purchase history, and other data points for targeted campaigns

Built-in link tracking and shortening for SMS and other channels to monitor click-through performance

Easy-to-use drag-and-drop interface that allows marketers to build and deploy campaigns without technical skills or developer assistance

Create landing pages embedded with forms and popovers to capture customers and their preferences for automated campaigns

Deanonymize visitors and tailor website content to match in-store experiences with dynamic popups, personalized banners, and product recommendations