DoorDash for Merchants

get.doordash.com/en-us/business
Payment Processing
Weekend Project

Grow Your Store with DoorDash, Whatever Your Business Type

How to Replace DoorDash for Merchants

Overview

DoorDash for Merchants is a local commerce platform that enables restaurants, grocery stores, convenience stores, and retail businesses to offer delivery and pickup services to their customers. The platform helps merchants reach new customers, increase sales volume, and manage orders through integrated tools and support services. DoorDash connects merchants with a community of delivery drivers (Dashers) and customers across 94% of the US population.

Features

25 features across 14 categories

Account Management(1)

Plan Flexibility

Change or cancel your plan at any time without contracts or cancellation fees

Also in: Keeper, 1Password, Bitwarden

Customer Reach(1)

DashPass Member AccessPremium

Get access to DashPass members who order twice as often and spend 2.5x more

Delivery(1)

Delivery Service

Enable customers to order delivery through DoorDash app and website

Also in: Litmos, Mux, AWeber

Fulfillment(1)

Pickup Service

Offer pickup option to customers ordering through DoorDash

Also in: Saleor, Medusa, Shippo

Hardware(1)

DoorDash TabletPremium

Rent a tablet from DoorDash to manage incoming orders, with optional fees after trial period

Incentives(1)

Growth GuaranteePremium

For Premier merchants: Accept at least 20 orders per month or we'll refund your commission costs for that month

Integrations(1)

Point of Sale Integration

Integrate with existing point of sale systems to accept and manage orders

Also in: ReadMe, Hugging Face, Setmore

Marketing(5)

Automatic AdsAIPremium

Automatic ads run on your behalf at no extra cost for eligible merchants

Marketing and Advertising

Being on the DoorDash app puts your business in front of new customers every day

Professional Food Photography CreditPremium

Premier members receive $200 credit toward professional food photography to help cover costs like food or styling

PromotionsPremium

Use promotions to grow sales and acquire new customers

Sponsored ListingsPremium

Sponsored listings to help grow sales with additional marketing reach

Also in: Squarespace, Intercom, monday.com

Order Management(4)

Email Order Acceptance

Accept orders via email at no cost as alternative to tablet or POS integration

Fax Order Acceptance

Accept orders via fax at no cost as alternative to tablet or POS integration

Online Ordering

Enable customers to place orders through DoorDash platform

Order Management

Integrate with your point of sale system or rent a tablet from DoorDash to manage incoming orders

Payments(2)

Banking Information Management

Input and manage banking information for payment processing through merchant portal

Credit Card Processing

All DoorDash offerings include credit card processing to reduce overhead expenses

Platform(1)

Commerce Platform ProPremium

Enhanced commerce platform with additional tools and benefits

Platform Features(1)

Business Type Support

Support for multiple business types including restaurants, grocery, alcohol, convenience stores, flower shops, pet stores, and retail

Store Management(3)

Menu Management

Make real-time menu updates and customize products to grow your business

Merchant Portal

Web-based portal for managing store settings, plans, and operations

Online Store Setup

Add hours, menu items, and prices to your DoorDash store with straightforward setup process

Support(2)

24/7 Customer Support

Access 24/7 phone and chat support for customers, merchants, and account issues

Driver Assignment and Support

Direct communication with assigned drivers and 24/7 driver support

Pricing

BASIC

15% commission per delivery order
  • Offer delivery and pickup to customers
  • 15% commission per delivery order
  • 7-day free trial
  • Reach customers nearby
  • Highest customer delivery fee
  • Online Ordering

PLUS

25% commission per delivery order
  • Get discovered by new customers in your area
  • 25% commission per delivery order
  • 30-day free trial
  • Reach customers farther away on DoorDash
  • Lower customer delivery fee
  • Online Ordering
  • Access DashPass members who order twice as often and spend 2.5x more

PREMIER

Popular
30% commission per delivery order
  • Stand out to customers
  • 30% commission per delivery order
  • 30-day free trial
  • Reach customers farther away on DoorDash
  • Lower customer delivery fee
  • Online Ordering
  • Access DashPass members who order twice as often and spend 2.5x more
  • Save 35% when you upgrade to Commerce Platform Pro
  • $200 credit toward professional food photography
  • Automatic ads run on your behalf at no extra cost
  • Growth Guarantee: Accept at least 20 orders per month or we'll refund your commission costs for that month

Cost Calculator

Pricing data not available for DoorDash for Merchants. Check their website for current pricing.

Build vs Buy

Should you build a DoorDash for Merchants alternative or buy the subscription? Estimate based on 25 features.

Buy DoorDash for Merchants

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying DoorDash for Merchants saves ~$18,480 over 3 years vs building.

Estimates based on 25 features and a BuildScore of 5/5. Actual costs vary.

Integrations

1 known integrations

Point of Sale Systems