Birdeye

AI trained on your brand voice, industry, and context, so every AI Agent acts like a member of your team

Manage unlimited customer contacts in the platform

Add unlimited users to your Birdeye account

Measures sentiment, reputation, and presence—delivering benchmarks and recommendations for growth

Internal team communication and collaboration

AI-powered chatbot for customer engagement and support

Send and manage customer messages across multiple channels

AI-powered messaging across customer communication channels

Add chat functionality to your website for customer engagement

Connect with third-party applications and services

Always starts the right conversation to generate leads

Optimize and manage business listings across platforms

Manage Google My Business listings and optimize for local search

AI Agents build presence across platforms, boosting visibility, traffic, and customer growth

Increases business accuracy by optimizing business listings across platforms

Automate referral marketing to drive customer acquisition

Build and automate email marketing campaigns

AI Agents build and run email and SMS campaigns—personalized for every location

Build and automate SMS marketing campaigns

Native mobile application for iOS and Android

Process payments within the platform

Gives a comprehensive metric to business performance by location

Provides clear answers all the time through automated reporting

Monitor and manage your online reputation across the web

Be the #1 Answer on all Engines - delivers visibility, insights, and execution to make your brand discoverable across AI platforms

AI Agents analyze trends, publish at peak times, and respond on-brand to every interaction

Turns every interaction to opportunity by managing social media engagement

Manage and publish content across multiple social media platforms

Gets on-brand content on autopilot by drafting, publishing, and optimizing content across social platforms

Premium customer support and dedicated assistance