UserGuiding vs When I Work
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
UserGuiding offers more features (59 vs 35) and more integrations (10 vs 4). Starting price: UserGuiding at $174/mo vs When I Work at $2.5/mo. UserGuiding has 58 unique features while When I Work has 34 unique features, with 1 features in common.
| UserGuiding | When I Work | |
|---|---|---|
| Category | HR & Payroll | HR & Payroll |
| Total Features | 59 | 35 |
| AI-Powered Features | 2 | 3 |
| Starting Price | $174/mo | $2.5/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 10 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
Accessibility (1 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Onboarding Material Accessibility |
Account Management (4 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Custom Invoicing | ||
| Multiple Environments | ||
| Multiple Projects | ||
| Team Member Roles |
Administration (0 vs 2)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Permission Management | ||
| Role Permissions |
Analytics (7 vs 6)
| Feature | UserGuiding | When I Work |
|---|---|---|
| AI Insights for Surveys | ||
| Company Level Data | ||
| Coverage Forecasting | ||
| Custom Button Click Action Tracking | ||
| Custom Events | ||
| Custom Reporting | ||
| Custom Unit Forecasting | ||
| Labor Cost Visibility | ||
| Labor Forecasting | ||
| Material Engagement Analytics | ||
| Overtime Alerts | ||
| User Details & Activity Feed | ||
| User Identification & Tracking |
Communication (0 vs 2)
| Feature | UserGuiding | When I Work |
|---|---|---|
| In-App Notifications | ||
| Team Messaging |
Customization (7 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Custom CSS & Localization | ||
| Customization | ||
| Localization | ||
| Material Display Prioritization | ||
| Material Scheduling | ||
| Rate Limiting | ||
| Remove UserGuiding Branding |
Development Tools (1 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Chrome Extension |
Feature Adoption (1 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Hotspots & Tooltips |
Feedback Collection (2 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| In-App Surveys | ||
| NPS Surveys |
In-App Marketing (2 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Announcement Modals | ||
| Banners |
Integration (0 vs 4)
| Feature | UserGuiding | When I Work |
|---|---|---|
| API Access | ||
| Payroll Integration | ||
| SAML/SSO | ||
| Webhooks |
Mobile (0 vs 1)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Mobile App |
Optimization (2 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| A/B Testing | ||
| Goal Tracking |
Personalization (3 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Custom Attributes | ||
| Dynamic Material Personalization | ||
| Segmentation |
Product Launch (1 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Product Updates |
Reporting (3 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Analytics | ||
| Daily & Weekly Performance Reports | ||
| Impact Reports |
Scheduling (0 vs 15)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Advanced Scheduling Rules | ||
| Auto Scheduling | ||
| Callout Reporting | ||
| Color-Coded Positions | ||
| Employee Scheduling | ||
| Labor Sharing | ||
| Multi-Location Scheduling | ||
| Multi-Week Scheduling | ||
| OpenShifts | ||
| Overlapping OpenShifts | ||
| Schedule Templates | ||
| Shift Swaps | ||
| Shift-Specific Task Lists | ||
| Time Zone Toggle | ||
| Time-Off Requests |
Security (11 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| 2-Factor Authentication | ||
| Activity Logs | ||
| EU Data Hosting | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| ISO 27001 Certification | ||
| LGPD Compliance | ||
| SAML SSO | ||
| SOC2 Type 2 Compliance | ||
| Security Questionnaire | ||
| Team Member Activity Log |
Self-Service Support (3 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| AI Assistant | ||
| Knowledge Base | ||
| Resource Centers |
Support (9 vs 2)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Email Support | ||
| Help Center | ||
| Help Center Access | ||
| Implementation Workshop | ||
| Live Chat Support | ||
| Migration Support | ||
| Service Level Agreement | ||
| Troubleshooter Access | ||
| UserGuiding University |
Time Tracking (0 vs 3)
| Feature | UserGuiding | When I Work |
|---|---|---|
| GPS Clock-Ins | ||
| Geofencing | ||
| Time Tracking |
User Onboarding (2 vs 0)
| Feature | UserGuiding | When I Work |
|---|---|---|
| Onboarding Checklists | ||
| Product Tours |
Unique Features
Only in UserGuiding (58)
Onboarding Material Accessibility
Custom Invoicing
Multiple Environments
Multiple Projects
Team Member Roles
AI Insights for Surveys
Company Level Data
Custom Button Click Action Tracking
Custom Events
Material Engagement Analytics
User Details & Activity Feed
User Identification & Tracking
Custom CSS & Localization
Customization
Localization
Material Display Prioritization
Material Scheduling
Rate Limiting
Remove UserGuiding Branding
Chrome Extension
+ 38 more unique features
Only in When I Work (34)
Permission Management
Role Permissions
Coverage Forecasting
Custom Reporting
Custom Unit Forecasting
Labor Cost Visibility
Labor Forecasting
Overtime Alerts
In-App Notifications
Team Messaging
API Access
Payroll Integration
SAML/SSO
Webhooks
Mobile App
Advanced Scheduling Rules
Auto Scheduling
Callout Reporting
Color-Coded Positions
Employee Scheduling
+ 14 more unique features
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