Trustpilot Business vs Yotpo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Trustpilot Business offers more features (52 vs 45) and fewer integrations (5 vs 30). Starting price: Trustpilot Business at $339/mo vs Yotpo at $99/mo. Trustpilot Business has 50 unique features while Yotpo has 43 unique features, with 2 features in common.
| Trustpilot Business | Yotpo | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 52 | 45 |
| AI-Powered Features | 2 | 9 |
| Starting Price | $339/mo | $99/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 5 | 30 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 73% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| AI-Assisted Review Responses | ||
| Review Highlights |
Admin & Security (1 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Single Sign-On (SSO) |
Analytics (0 vs 5)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| AI-Powered Review Insights | ||
| Analytics Dashboard | ||
| Competitor Benchmarking | ||
| Revenue Attribution | ||
| Review Analytics |
Analytics & Reporting (13 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (3 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Review Collection |
Community (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Review Q&A |
Customization (4 vs 2)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Brand-boosting Customization | ||
| Custom Fields | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Trustpilot Profile Page Customizations | ||
| White Label Solution |
Data Management (1 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Bulk Review Import | ||
| Export Service Reviews |
Display (0 vs 3)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Carousel Display | ||
| Smart Widgets | ||
| Star Ratings & Badges |
Email (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Transactional Emails |
Feedback Management (3 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Integration (5 vs 2)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| API Access | ||
| Connect API | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| Salesforce Integration | ||
| Webhooks |
Localization (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Multi-language Support |
Loyalty (0 vs 7)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Birthday & Anniversary Rewards | ||
| Gamification | ||
| Loyalty Mobile App | ||
| Loyalty Program | ||
| Points & Tiers | ||
| Referral Programs | ||
| VIP Tier Management |
Management (0 vs 3)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Content Moderation Rules | ||
| Moderation Queue | ||
| Review Notifications |
Marketing (12 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Asset Builder | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Review Spotlight | ||
| SMS & Email Campaigns | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website |
Mobile (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Mobile App |
Moderation (2 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Optimization (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| A/B Testing |
Personalization (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Dynamic Content Recommendations |
Promotions (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Coupon Distribution |
Quality Control (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Spam Detection |
Review Management (2 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Location Reviews | ||
| Product Reviews |
Reviews (0 vs 2)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Review Collection | ||
| Review Moderation |
SEO (1 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Review SEO |
Security (0 vs 2)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| GDPR & Compliance | ||
| Two-Factor Authentication |
Social Commerce (0 vs 2)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Instagram Shopping Integration | ||
| TikTok Integration |
Support (3 vs 0)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Trust (0 vs 1)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Verified Purchase Badge |
User Generated Content (0 vs 5)
| Feature | Trustpilot Business | Yotpo |
|---|---|---|
| Hashtag Monitoring | ||
| Photo & Video Reviews | ||
| Rights Management | ||
| Social Commerce Widget | ||
| Story Gallery |
Unique Features
Only in Trustpilot Business (50)
Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Brand-boosting Customization
Customizable Reminder Emails
+ 30 more unique features
Only in Yotpo (43)
AI-Powered Review Insights
Analytics Dashboard
Competitor Benchmarking
Revenue Attribution
Review Analytics
Review Q&A
Custom Fields
White Label Solution
Bulk Review Import
Carousel Display
Smart Widgets
Star Ratings & Badges
Transactional Emails
API Access
Webhooks
Multi-language Support
Birthday & Anniversary Rewards
Gamification
Loyalty Mobile App
Loyalty Program
+ 23 more unique features
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