TapMango vs Trustpilot Business
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
TapMango offers fewer features (36 vs 52) and fewer integrations (3 vs 5). Starting price: TapMango at Contact Sales vs Trustpilot Business at $339/mo. TapMango has 36 unique features while Trustpilot Business has 52 unique features, with 0 features in common.
| TapMango | Trustpilot Business | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 36 | 52 |
| AI-Powered Features | 0 | 2 |
| Starting Price | Contact Sales | $339/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 3 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 90% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| AI-Assisted Review Responses | ||
| Review Highlights |
Admin & Security (0 vs 1)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Single Sign-On (SSO) |
Analytics (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Customer Segmentation |
Analytics & Reporting (0 vs 13)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (1 vs 3)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Automated Campaigns | ||
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Review Collection |
Communication (2 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Multi-Channel Messaging | ||
| Service Desk |
Core Loyalty (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Loyalty Program Setup |
Customer Management (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Subaccounts |
Customization (2 vs 4)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Brand-boosting Customization | ||
| Custom Branding | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Design Customization | ||
| Trustpilot Profile Page Customizations |
Data Management (1 vs 1)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Customer Data Management | ||
| Export Service Reviews |
Data Migration (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Customer Data Import |
Enrollment (2 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Customer Enrollment Options | ||
| Preloaded Tags |
Feedback (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Customer Surveys |
Feedback Management (0 vs 3)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Gamification (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Instant Win |
Growth (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Friend Referrals |
Hardware (2 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Multiple Tablets Support | ||
| Touchscreen Tablet |
In-Store (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Digital Display |
Integration (1 vs 5)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Connect API | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| POS Integration | ||
| Salesforce Integration |
Marketing (2 vs 12)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Asset Builder | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Review Spotlight | ||
| Social Sharing | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website | ||
| Unlimited Campaigns |
Moderation (0 vs 2)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Onboarding (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Setup Consultation |
Operations (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Multi-Location Management |
Ordering (2 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Dine In Ordering | ||
| Online Ordering |
Payments (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Mobile Payments |
Promotions (3 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Flash Deals | ||
| Promo Codes | ||
| Unlimited Instant Deals |
Reporting (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Performance Dashboards |
Revenue (2 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Gift Cards | ||
| Paid Memberships |
Review Management (0 vs 2)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Location Reviews | ||
| Product Reviews |
Rewards (2 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Points System | ||
| Punch Cards |
SEO (0 vs 1)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Review SEO |
Segmentation (1 vs 0)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Unlimited Customer Groups |
Support (1 vs 3)
| Feature | TapMango | Trustpilot Business |
|---|---|---|
| Customer Support | ||
| Dedicated Customer Success Manager | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Unique Features
Only in TapMango (36)
Customer Segmentation
Automated Campaigns
Multi-Channel Messaging
Service Desk
Loyalty Program Setup
Subaccounts
Custom Branding
Design Customization
Customer Data Management
Customer Data Import
Customer Enrollment Options
Preloaded Tags
Customer Surveys
Instant Win
Friend Referrals
Multiple Tablets Support
Touchscreen Tablet
Digital Display
POS Integration
Social Sharing
+ 16 more unique features
Only in Trustpilot Business (52)
Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization
+ 32 more unique features
View TapMango details View Trustpilot Business details TapMango alternatives Trustpilot Business alternatives
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