Survicate vs Trustpilot Business
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Survicate offers more features (67 vs 52) and more integrations (46 vs 5). Starting price: Survicate at $349/mo vs Trustpilot Business at $339/mo. Survicate has 66 unique features while Trustpilot Business has 51 unique features, with 1 features in common.
| Survicate | Trustpilot Business | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 67 | 52 |
| AI-Powered Features | 10 | 2 |
| Starting Price | $349/mo | $339/mo |
| Pricing Tiers | 5 | 5 |
| Integrations | 46 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 100% | 90% |
Feature Comparison by Category
AI (3 vs 2)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Assisted Review Responses | ||
| AI-Powered Research Chatbot | ||
| Review Highlights | ||
| Survey Creation via AI |
Admin & Security (0 vs 1)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Single Sign-On (SSO) |
Analysis (6 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics & Reporting (0 vs 13)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (4 vs 3)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Recurring Surveys | ||
| Response Caps | ||
| Review Collection | ||
| Survey Scheduling | ||
| Survey Throttling |
Customization (4 vs 4)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Brand-boosting Customization | ||
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Remove Survicate Branding | ||
| Trustpilot Profile Page Customizations |
Data Management (1 vs 1)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Automatic Enrichment | ||
| Export Service Reviews |
Feedback Management (0 vs 3)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Feedback Sources (1 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Transcribe Meeting Recordings |
Integration (0 vs 5)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Connect API | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| Salesforce Integration |
Integration & Automation (5 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Marketing (0 vs 12)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Asset Builder | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Review Spotlight | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website |
Moderation (0 vs 2)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Optimization (1 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| A/B Testing |
Reporting & Dashboards (3 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Review Management (0 vs 2)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Location Reviews | ||
| Product Reviews |
SEO (0 vs 1)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Review SEO |
Security (8 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| Safe AI |
Support (3 vs 3)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Customer Success Manager | ||
| Dedicated Success Manager | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Survey Creation (6 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Distribution (12 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Targeting & Segmentation (10 vs 0)
| Feature | Survicate | Trustpilot Business |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in Survicate (66)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Sentiment Analysis
Recurring Surveys
Response Caps
Survey Scheduling
Survey Throttling
Custom Branding
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
+ 46 more unique features
Only in Trustpilot Business (51)
Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization
+ 31 more unique features
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