Simplesat vs SurveyMonkey
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Simplesat offers more features (79 vs 17) and more integrations (16 vs 5). Starting price: Simplesat at $119/mo vs SurveyMonkey at Free. Simplesat has 79 unique features while SurveyMonkey has 17 unique features, with 0 features in common.
| Simplesat | SurveyMonkey | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 79 | 17 |
| AI-Powered Features | 2 | 0 |
| Starting Price | $119/mo | Free |
| Pricing Tiers | 4 | 4 |
| Integrations | 16 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI Features (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (1 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Multi-Brand Support |
Analytics (0 vs 1)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Intuitive Analysis Features |
Automation (1 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Automated Follow-Up Reminders |
Billing (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Collaboration (0 vs 1)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Real-time Collaboration |
Compliance (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Customer Management (1 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Customer Management |
Customization (2 vs 1)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Branding Controls | ||
| Survey Branding | ||
| Survey URL Customization |
Data Management (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export |
Delivery Methods (4 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Email Features (3 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (1 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Dynamic Placeholders |
Feedback Collection (0 vs 4)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Customer Service Feedback | ||
| Event Feedback | ||
| Purchase Feedback | ||
| Website Feedback |
Feedback Management (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Integration (0 vs 1)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Multi-integration Support |
Integrations (14 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (1 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Monthly Email Send Limit |
Localization (1 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Multi-Language Support |
Measurement (0 vs 3)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Customer Effort Score (CES) | ||
| Customer Satisfaction (CSAT) | ||
| NPS Programs |
Notifications (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Product Feedback (0 vs 1)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Product Development Feedback |
Reporting (10 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Research (0 vs 2)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Market Research | ||
| Voice of Customer (VOC) Research |
Review Generation (2 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Security (8 vs 1)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Secure Access Controls | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Support (6 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Survey Creation (0 vs 2)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Survey Templates | ||
| Unlimited Surveys |
Survey Customization (1 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Customizable Surveys |
Survey Features (3 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (3 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Testimonials (3 vs 0)
| Feature | Simplesat | SurveyMonkey |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Unique Features
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
Only in SurveyMonkey (17)
Intuitive Analysis Features
Real-time Collaboration
Branding Controls
Customer Service Feedback
Event Feedback
Purchase Feedback
Website Feedback
Multi-integration Support
Customer Effort Score (CES)
Customer Satisfaction (CSAT)
NPS Programs
Product Development Feedback
Market Research
Voice of Customer (VOC) Research
Secure Access Controls
Survey Templates
Unlimited Surveys
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