Simplesat vs SurveySparrow
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Simplesat offers more features (79 vs 50) and more integrations (16 vs 8). Starting price: Simplesat at $119/mo vs SurveySparrow at Free. Simplesat has 79 unique features while SurveySparrow has 50 unique features, with 0 features in common.
| Simplesat | SurveySparrow | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 79 | 50 |
| AI-Powered Features | 2 | 3 |
| Starting Price | $119/mo | Free |
| Pricing Tiers | 4 | 5 |
| Integrations | 16 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 4 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI & Analytics (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| CogniVue |
AI & Automation (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Wings - AI-Powered Tools Suite |
AI Features (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (1 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Multi-Brand Support |
Analytics & Reporting (0 vs 7)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Bell Curve Analysis | ||
| Custom Dashboard Widgets | ||
| Customer Journey Map | ||
| Executive Dashboard | ||
| Key Driver Analysis | ||
| Real-Time Reporting & Analysis | ||
| Respondent Location Tracking |
Audience Management (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Audience Management |
Automation (1 vs 2)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Automated Follow-Up Reminders | ||
| Recurring Surveys | ||
| Workflow Automation |
Billing (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Channel Integration (0 vs 3)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Omnichannel Feedback Collection | ||
| Slack Integration for Surveys | ||
| WhatsApp Feedback Collection |
Compliance (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Customer Management (1 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Customer Management |
Customization (2 vs 3)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Custom CSS Styling | ||
| Survey Branding | ||
| Survey Themes | ||
| Survey URL Customization | ||
| White-Label Surveys |
Data Management (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export |
Delivery Methods (4 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Email Features (3 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Employee Feedback (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| 360 Assessment |
Features (1 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Dynamic Placeholders |
Feedback Management (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Integration (0 vs 2)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| 2000+ Platform Integrations | ||
| API & Webhooks |
Integrations (14 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (1 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Monthly Email Send Limit |
Localization (1 vs 2)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Multi-Language Support | ||
| Multi-Language Surveys | ||
| Survey Translation |
Monetization (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Accept Payments |
Notifications (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Reporting (10 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Document Generator | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Review Generation (2 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Review Management (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Reputation Management |
Security (8 vs 4)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Custom Roles | ||
| Data Security & Encryption | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| HIPAA Compliance | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Secure Surveys | ||
| Single Sign-On (SSO) | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Support (6 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Support & Ticketing (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Ticket Management |
Survey Collection (0 vs 4)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Chatbot for Website | ||
| Offline Survey Collection | ||
| Partial Response Collection | ||
| SpotChecks |
Survey Customization (1 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Customizable Surveys |
Survey Design (0 vs 3)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Advanced Question Types | ||
| Question Piping | ||
| Skip Logic & Display Logic |
Survey Distribution (0 vs 4)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Email Survey Customization | ||
| Embedded Surveys | ||
| Post-Survey Redirect | ||
| Survey Distribution via QR Code |
Survey Features (3 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Type (0 vs 7)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| CSAT & CES Surveys | ||
| Conversational Surveys | ||
| Mobile-First Surveys | ||
| NPS Software | ||
| Quiz & Auto-Scoring | ||
| Smart Surveys | ||
| Video Surveys |
Survey Types (3 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Team Management (0 vs 1)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Subaccounts & Multiple Users |
Testimonials (3 vs 0)
| Feature | Simplesat | SurveySparrow |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Unique Features
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
Only in SurveySparrow (50)
CogniVue
Wings - AI-Powered Tools Suite
Bell Curve Analysis
Custom Dashboard Widgets
Customer Journey Map
Executive Dashboard
Key Driver Analysis
Real-Time Reporting & Analysis
Respondent Location Tracking
Audience Management
Recurring Surveys
Workflow Automation
Omnichannel Feedback Collection
Slack Integration for Surveys
WhatsApp Feedback Collection
Custom CSS Styling
Survey Themes
White-Label Surveys
360 Assessment
2000+ Platform Integrations
+ 30 more unique features
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