Retently vs Survicate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Retently offers fewer features (57 vs 67) and fewer integrations (19 vs 46). Starting price: Retently at $49/mo vs Survicate at $349/mo. Retently has 53 unique features while Survicate has 63 unique features, with 4 features in common.
| Retently | Survicate | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 57 | 67 |
| AI-Powered Features | 3 | 10 |
| Starting Price | $49/mo | $349/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 19 | 46 |
| Shared Features | 4 | |
| Shared Integrations | 8 | |
| Data Quality | 95% | 100% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Retently | Survicate |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Powered Research Chatbot | ||
| Survey Creation via AI |
Analysis (0 vs 6)
| Feature | Retently | Survicate |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics & Reporting (13 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| AI-Powered Feedback Classification & Topic Analytics | ||
| AI-Powered Sentiment Analysis | ||
| AI-Powered Text Analysis | ||
| Account-Level Exportable Scores | ||
| Advanced Reporting, Trends, and Benchmarking | ||
| Audience and Feedback Segmentation | ||
| CX Analytics | ||
| Feedback Analytics | ||
| Journey Mapping | ||
| NPS Benchmarks | ||
| Real-Time Insights | ||
| Trend Groups | ||
| Trends in Group |
Automation (7 vs 4)
| Feature | Retently | Survicate |
|---|---|---|
| Automated Email Follow-Ups | ||
| Automated Recurring Surveys | ||
| Feedback Loop | ||
| Flexible Workflows | ||
| Page Redirect | ||
| Recurring Surveys | ||
| Response Caps | ||
| Survey Reminders | ||
| Survey Scheduling | ||
| Survey Throttling | ||
| Webhook Events |
Customization (0 vs 4)
| Feature | Retently | Survicate |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Remove Survicate Branding |
Data Management (5 vs 1)
| Feature | Retently | Survicate |
|---|---|---|
| Antivirus Detection | ||
| Automatic Enrichment | ||
| Data Export | ||
| Data Residency | ||
| Email Addresses Cleanup | ||
| Outbox Data Retention |
Feedback Management (2 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| Feedback Import | ||
| Feedback Management |
Feedback Sources (0 vs 1)
| Feature | Retently | Survicate |
|---|---|---|
| Transcribe Meeting Recordings |
Implementation (1 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| Data Migration Concierge |
Integration (1 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| REST API |
Integration & Automation (0 vs 5)
| Feature | Retently | Survicate |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Notifications (1 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| Email & Slack Alerts |
Optimization (0 vs 1)
| Feature | Retently | Survicate |
|---|---|---|
| A/B Testing |
Reporting & Dashboards (0 vs 3)
| Feature | Retently | Survicate |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Security (0 vs 8)
| Feature | Retently | Survicate |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| Safe AI |
Support (0 vs 3)
| Feature | Retently | Survicate |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Success Manager | ||
| Live Chat Support |
Survey Channels (7 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| Email Surveys | ||
| Embed Survey | ||
| In-App Surveys | ||
| Kiosk Surveys | ||
| Link Surveys | ||
| Omnichannel Reach | ||
| SMS Surveys |
Survey Creation (0 vs 6)
| Feature | Retently | Survicate |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Customization (6 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| Custom FROM Domain | ||
| Custom Survey Design | ||
| Multi-Language Survey Templates | ||
| No Retently Branding | ||
| Survey Branding & Personalization | ||
| Template Merge Fields |
Survey Distribution (0 vs 12)
| Feature | Retently | Survicate |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Survey Management (9 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| Customer Lifecycle Surveys | ||
| Question Routing | ||
| Smart Surveys | ||
| Survey Delay | ||
| Survey Outbox | ||
| Survey Queue | ||
| Survey Sampling | ||
| Survey Throttling | ||
| Transactional Surveys |
Survey Optimization (1 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| A/B Testing |
Survey Types (4 vs 0)
| Feature | Retently | Survicate |
|---|---|---|
| Anonymous Employee Surveys | ||
| CES Surveys | ||
| CSAT Surveys | ||
| NPS Surveys |
Targeting & Segmentation (0 vs 10)
| Feature | Retently | Survicate |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in Retently (53)
Account-Level Exportable Scores
Advanced Reporting, Trends, and Benchmarking
AI-Powered Feedback Classification & Topic Analytics
AI-Powered Sentiment Analysis
AI-Powered Text Analysis
Audience and Feedback Segmentation
CX Analytics
Feedback Analytics
Journey Mapping
NPS Benchmarks
Real-Time Insights
Trend Groups
Trends in Group
Automated Email Follow-Ups
Automated Recurring Surveys
Feedback Loop
Flexible Workflows
Page Redirect
Survey Reminders
Webhook Events
+ 33 more unique features
Only in Survicate (63)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Sentiment Analysis
Recurring Surveys
Response Caps
Survey Scheduling
Custom Branding
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
Export API
+ 43 more unique features
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