Reputation.com vs Trustpilot Business
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Reputation.com offers fewer features (48 vs 52) and more integrations (28 vs 5). Starting price: Reputation.com at $99/mo vs Trustpilot Business at $339/mo. Reputation.com has 48 unique features while Trustpilot Business has 52 unique features, with 0 features in common.
| Reputation.com | Trustpilot Business | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 52 |
| AI-Powered Features | 15 | 2 |
| Starting Price | $99/mo | $339/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 28 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 74% | 90% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| AI-Assisted Review Responses | ||
| Review Highlights |
AI Tools (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| AI Review Response |
Access (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Mobile App |
Admin & Security (0 vs 1)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Single Sign-On (SSO) |
Analytics (10 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Custom Reputation Score | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Performance Benchmarking | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Review Analytics & Reports | ||
| Sentiment Analysis |
Analytics & Reporting (0 vs 13)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (1 vs 3)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Review Collection | ||
| Scheduled Post Publishing |
Competitive Intelligence (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Compliance Monitoring |
Content Management (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Review Photo & Video Support |
Customization (1 vs 4)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Brand-boosting Customization | ||
| Customizable Branding | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Trustpilot Profile Page Customizations |
Data Management (2 vs 1)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download | ||
| Export Service Reviews |
E-commerce (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Amazon Review Management |
Feedback (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Customer Feedback Loop |
Feedback Management (0 vs 3)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Integration (1 vs 5)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| API Access | ||
| Connect API | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| Salesforce Integration |
Integrations (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Yelp Integration |
Localization (2 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (2 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management |
Marketing (2 vs 12)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Asset Builder | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Campaign Builder | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Reputation Badge | ||
| Review Spotlight | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website |
Moderation (0 vs 2)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Monitoring (3 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Reporting (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Scheduled Reporting |
Review Generation (2 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (4 vs 2)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Location Reviews | ||
| Negative Review Management | ||
| Product Reviews | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (1 vs 1)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Local SEO Optimization | ||
| Review SEO |
Search Optimization (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Google Business Profile Management |
Security (2 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Enterprise SSO | ||
| Role-Based Access Control |
Social Media (2 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Support (0 vs 3)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Team Management (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Team Collaboration Tools |
Travel & Hospitality (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| TripAdvisor Management |
Web Tools (1 vs 0)
| Feature | Reputation.com | Trustpilot Business |
|---|---|---|
| Review Widget |
Unique Features
Only in Reputation.com (48)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
+ 28 more unique features
Only in Trustpilot Business (52)
Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization
+ 32 more unique features
View Reputation.com details View Trustpilot Business details Reputation.com alternatives Trustpilot Business alternatives
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