Reputation.com vs Trustpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Reputation.com offers more features (48 vs 44) and fewer integrations (28 vs 29). Both start at $99/mo. Reputation.com has 42 unique features while Trustpilot has 38 unique features, with 6 features in common.
| Reputation.com | Trustpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 44 |
| AI-Powered Features | 15 | 9 |
| Starting Price | $99/mo | $99/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 28 | 29 |
| Shared Features | 6 | |
| Shared Integrations | 13 | |
| Data Quality | 74% | 72% |
Feature Comparison by Category
AI Tools (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| AI Review Response |
Access (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Mobile App |
Analytics (10 vs 7)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Advanced Filtering | ||
| Business Insights | ||
| Competitor Benchmarking | ||
| Custom Reputation Score | ||
| Customer Journey Tracking | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Performance Benchmarking | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Review Analytics & Reports | ||
| Review Analytics Dashboard | ||
| Review Reports |
Automation (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Scheduled Post Publishing |
Competitive Intelligence (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Compliance Monitoring |
Content (0 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Photo Review Management | ||
| Video Review Support |
Content Management (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Review Photo & Video Support |
Core (0 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Review Collection |
Customization (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Customizable Branding |
Data Management (2 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download | ||
| Review Export |
Display (0 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Ratings Badge | ||
| TrustBox |
E-commerce (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Amazon Review Management |
Engagement (0 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| AI-Powered Response Suggestions | ||
| Response Management |
Enterprise (0 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| White Label Solutions |
Feedback (1 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Custom Survey Questions | ||
| Customer Feedback Loop |
Integration (1 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| API Access | ||
| Review Invitations API | ||
| Review Widgets |
Integrations (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Yelp Integration |
Legal (0 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Compliance Management |
Localization (2 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (2 vs 3)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management | ||
| Review Permissions Management | ||
| Role-Based Access Control |
Marketing (2 vs 7)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Automated Follow-ups | ||
| Batch Invitations | ||
| Customer Segmentation | ||
| Email Campaign Builder | ||
| Email Campaigns | ||
| Reputation Badge | ||
| Review Scheduling | ||
| SMS Review Invitations | ||
| Social Media Sharing |
Mobile (0 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Mobile App |
Moderation (0 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Review Filtering Rules | ||
| Review Moderation |
Monitoring (3 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Brand Mention Alerts | ||
| Brand Monitoring | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Notifications (0 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Real-Time Notifications |
Reporting (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Scheduled Reporting |
Review Generation (2 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (4 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Negative Review Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (1 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Local SEO Optimization | ||
| Search Engine Optimization |
Search Optimization (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Google Business Profile Management |
Security (2 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Audit Logs | ||
| Enterprise SSO | ||
| Fraud Detection | ||
| Role-Based Access Control |
Social Media (2 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Support (0 vs 2)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Dedicated Account Manager | ||
| Priority Support |
Team Management (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Team Collaboration Tools |
Templates (0 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Template Library |
Travel & Hospitality (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| TripAdvisor Management |
Trust (0 vs 1)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Review Verification |
Web Tools (1 vs 0)
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Review Widget |
Unique Features
Only in Reputation.com (42)
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
Customer Feedback Loop
API Access
+ 22 more unique features
Only in Trustpilot (38)
Advanced Filtering
Business Insights
Competitor Benchmarking
Customer Journey Tracking
Review Analytics Dashboard
Review Reports
Photo Review Management
Video Review Support
Review Collection
Review Export
Ratings Badge
TrustBox
AI-Powered Response Suggestions
Response Management
White Label Solutions
Custom Survey Questions
Review Invitations API
Review Widgets
Compliance Management
Review Permissions Management
+ 18 more unique features
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