Reputation.com vs SurveySparrow
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Reputation.com offers fewer features (48 vs 50) and more integrations (28 vs 8). Starting price: Reputation.com at $99/mo vs SurveySparrow at Free. Reputation.com has 48 unique features while SurveySparrow has 50 unique features, with 0 features in common.
| Reputation.com | SurveySparrow | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 50 |
| AI-Powered Features | 15 | 3 |
| Starting Price | $99/mo | Free |
| Pricing Tiers | 4 | 5 |
| Integrations | 28 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 6 | |
| Data Quality | 74% | 90% |
Feature Comparison by Category
AI & Analytics (0 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| CogniVue |
AI & Automation (0 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Wings - AI-Powered Tools Suite |
AI Tools (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| AI Review Response |
Access (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Mobile App |
Analytics (10 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Custom Reputation Score | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Performance Benchmarking | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Review Analytics & Reports | ||
| Sentiment Analysis |
Analytics & Reporting (0 vs 7)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Bell Curve Analysis | ||
| Custom Dashboard Widgets | ||
| Customer Journey Map | ||
| Executive Dashboard | ||
| Key Driver Analysis | ||
| Real-Time Reporting & Analysis | ||
| Respondent Location Tracking |
Audience Management (0 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Audience Management |
Automation (1 vs 2)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Recurring Surveys | ||
| Scheduled Post Publishing | ||
| Workflow Automation |
Channel Integration (0 vs 3)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Omnichannel Feedback Collection | ||
| Slack Integration for Surveys | ||
| WhatsApp Feedback Collection |
Competitive Intelligence (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Compliance Monitoring |
Content Management (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Review Photo & Video Support |
Customization (1 vs 3)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Custom CSS Styling | ||
| Customizable Branding | ||
| Survey Themes | ||
| White-Label Surveys |
Data Management (2 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download |
E-commerce (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Amazon Review Management |
Employee Feedback (0 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| 360 Assessment |
Feedback (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Customer Feedback Loop |
Integration (1 vs 2)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| 2000+ Platform Integrations | ||
| API & Webhooks | ||
| API Access |
Integrations (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Yelp Integration |
Localization (2 vs 2)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Multi-Language Support | ||
| Multi-Language Surveys | ||
| Review Translation | ||
| Survey Translation |
Management (2 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management |
Marketing (2 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Monetization (0 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Accept Payments |
Monitoring (3 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Reporting (1 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Document Generator | ||
| Scheduled Reporting |
Review Generation (2 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (4 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Negative Review Management | ||
| Reputation Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Local SEO Optimization |
Search Optimization (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Google Business Profile Management |
Security (2 vs 4)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Data Security & Encryption | ||
| Enterprise SSO | ||
| HIPAA Compliance | ||
| Role-Based Access Control | ||
| Secure Surveys | ||
| Single Sign-On (SSO) |
Social Media (2 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Support & Ticketing (0 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Ticket Management |
Survey Collection (0 vs 4)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Chatbot for Website | ||
| Offline Survey Collection | ||
| Partial Response Collection | ||
| SpotChecks |
Survey Design (0 vs 3)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Advanced Question Types | ||
| Question Piping | ||
| Skip Logic & Display Logic |
Survey Distribution (0 vs 4)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Email Survey Customization | ||
| Embedded Surveys | ||
| Post-Survey Redirect | ||
| Survey Distribution via QR Code |
Survey Type (0 vs 7)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| CSAT & CES Surveys | ||
| Conversational Surveys | ||
| Mobile-First Surveys | ||
| NPS Software | ||
| Quiz & Auto-Scoring | ||
| Smart Surveys | ||
| Video Surveys |
Team Management (1 vs 1)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Subaccounts & Multiple Users | ||
| Team Collaboration Tools |
Travel & Hospitality (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| TripAdvisor Management |
Web Tools (1 vs 0)
| Feature | Reputation.com | SurveySparrow |
|---|---|---|
| Review Widget |
Unique Features
Only in Reputation.com (48)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
+ 28 more unique features
Only in SurveySparrow (50)
CogniVue
Wings - AI-Powered Tools Suite
Bell Curve Analysis
Custom Dashboard Widgets
Customer Journey Map
Executive Dashboard
Key Driver Analysis
Real-Time Reporting & Analysis
Respondent Location Tracking
Audience Management
Recurring Surveys
Workflow Automation
Omnichannel Feedback Collection
Slack Integration for Surveys
WhatsApp Feedback Collection
Custom CSS Styling
Survey Themes
White-Label Surveys
360 Assessment
2000+ Platform Integrations
+ 30 more unique features
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