Reputation.com vs Simplesat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Reputation.com offers fewer features (48 vs 79) and more integrations (28 vs 16). Starting price: Reputation.com at $99/mo vs Simplesat at $119/mo. Reputation.com has 46 unique features while Simplesat has 77 unique features, with 2 features in common.
| Reputation.com | Simplesat | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 79 |
| AI-Powered Features | 15 | 2 |
| Starting Price | $99/mo | $119/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 28 | 16 |
| Shared Features | 2 | |
| Shared Integrations | 7 | |
| Data Quality | 74% | 95% |
Feature Comparison by Category
AI Features (0 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
AI Tools (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| AI Review Response |
Access (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Mobile App |
Account Management (0 vs 1)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Multi-Brand Support |
Analytics (10 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Custom Reputation Score | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Performance Benchmarking | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Review Analytics & Reports | ||
| Sentiment Analysis |
Automation (1 vs 1)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Automated Follow-Up Reminders | ||
| Scheduled Post Publishing |
Billing (0 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Competitive Intelligence (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (1 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Compliance Monitoring | ||
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Content Management (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Review Photo & Video Support |
Customer Management (0 vs 1)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Customer Management |
Customization (1 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Customizable Branding | ||
| Survey Branding | ||
| Survey URL Customization |
Data Management (2 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Bulk Review Import | ||
| CSV Customer Import | ||
| CSV Data Export | ||
| Data Export & Download |
Delivery Methods (0 vs 4)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (0 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
E-commerce (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Amazon Review Management |
Email Features (0 vs 3)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (0 vs 1)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Dynamic Placeholders |
Feedback (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Customer Feedback Loop |
Feedback Management (0 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Integration (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| API Access |
Integrations (1 vs 14)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Yelp Integration | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (0 vs 1)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Monthly Email Send Limit |
Localization (2 vs 1)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (2 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management |
Marketing (2 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Monitoring (3 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Notifications (0 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Reporting (1 vs 10)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Scheduled Reporting | ||
| Survey Dashboards |
Review Generation (2 vs 2)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Automated Review Requests | ||
| Review Display Buttons | ||
| SMS Review Requests |
Review Management (4 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Negative Review Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Local SEO Optimization |
Search Optimization (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Google Business Profile Management |
Security (2 vs 8)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| Role-Based Access Control | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Social Media (2 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Support (0 vs 6)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Survey Customization (0 vs 1)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Customizable Surveys |
Survey Features (0 vs 3)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (0 vs 3)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Team Management (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Team Collaboration Tools |
Testimonials (0 vs 3)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Travel & Hospitality (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| TripAdvisor Management |
Web Tools (1 vs 0)
| Feature | Reputation.com | Simplesat |
|---|---|---|
| Review Widget |
Unique Features
Only in Reputation.com (46)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
+ 26 more unique features
Only in Simplesat (77)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 57 more unique features
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