Reputation.com vs Simplesat

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Reputation.com offers fewer features (48 vs 79) and more integrations (28 vs 16). Starting price: Reputation.com at $99/mo vs Simplesat at $119/mo. Reputation.com has 46 unique features while Simplesat has 77 unique features, with 2 features in common.

Reputation.comSimplesat
CategoryCustomer SuccessCustomer Success
Total Features4879
AI-Powered Features152
Starting Price$99/mo$119/mo
Pricing Tiers44
Integrations2816
Shared Features2
Shared Integrations7
Data Quality74%95%

Feature Comparison by Category

AI Features (0 vs 2)

FeatureReputation.comSimplesat
AI-Generated Questions
Topic Detection

AI Tools (1 vs 0)

FeatureReputation.comSimplesat
AI Review Response

Access (1 vs 0)

FeatureReputation.comSimplesat
Mobile App

Account Management (0 vs 1)

FeatureReputation.comSimplesat
Multi-Brand Support

Analytics (10 vs 0)

FeatureReputation.comSimplesat
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis

Automation (1 vs 1)

FeatureReputation.comSimplesat
Automated Follow-Up Reminders
Scheduled Post Publishing

Billing (0 vs 2)

FeatureReputation.comSimplesat
Credit Card Payments
Wire Payments

Competitive Intelligence (1 vs 0)

FeatureReputation.comSimplesat
Competitor Reputation Analysis

Compliance (1 vs 2)

FeatureReputation.comSimplesat
Compliance Monitoring
On-Demand Security Reviews
TOS and DPA Customization

Content Management (1 vs 0)

FeatureReputation.comSimplesat
Review Photo & Video Support

Customer Management (0 vs 1)

FeatureReputation.comSimplesat
Customer Management

Customization (1 vs 2)

FeatureReputation.comSimplesat
Customizable Branding
Survey Branding
Survey URL Customization

Data Management (2 vs 2)

FeatureReputation.comSimplesat
Bulk Review Import
CSV Customer Import
CSV Data Export
Data Export & Download

Delivery Methods (0 vs 4)

FeatureReputation.comSimplesat
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys

Design (0 vs 2)

FeatureReputation.comSimplesat
Custom Rating Icons
Mobile Responsive Design

E-commerce (1 vs 0)

FeatureReputation.comSimplesat
Amazon Review Management

Email Features (0 vs 3)

FeatureReputation.comSimplesat
Custom Email Templates
Personalized Emails
Send from Custom Domain

Features (0 vs 1)

FeatureReputation.comSimplesat
Dynamic Placeholders

Feedback (1 vs 0)

FeatureReputation.comSimplesat
Customer Feedback Loop

Feedback Management (0 vs 2)

FeatureReputation.comSimplesat
Feedback Tags
Private Notes

Integration (1 vs 0)

FeatureReputation.comSimplesat
API Access

Integrations (1 vs 14)

FeatureReputation.comSimplesat
Autotask Integration
BrightGauge Integration
ConnectWise Integration
Custom Integrations
Freshdesk Integration
Infusionsoft Integration
Intercom Integration
Microsoft Teams Integration
Power BI Integration
Public API
Salesforce Integration
Slack Integration
Yelp Integration
Zapier Integration
Zendesk Integration

Limits (0 vs 1)

FeatureReputation.comSimplesat
Monthly Email Send Limit

Localization (2 vs 1)

FeatureReputation.comSimplesat
Multi-Language Support
Review Translation

Management (2 vs 0)

FeatureReputation.comSimplesat
Brand Guidelines Editor
Multi-Location Management

Marketing (2 vs 0)

FeatureReputation.comSimplesat
Email Campaign Builder
Reputation Badge

Monitoring (3 vs 0)

FeatureReputation.comSimplesat
Brand Mention Alerts
Crisis Management Alerts
Review Monitoring

Notifications (0 vs 2)

FeatureReputation.comSimplesat
Instant Email Notifications
Summary Emails

Reporting (1 vs 10)

FeatureReputation.comSimplesat
Advanced Filtering
Answers Drilldown
Automated Reports
Custom Dashboards
Feedback Details View
Pivot Table Reports
Printable PDF Reports
Response Rate Reporting
Saved Filters and Views
Scheduled Reporting
Survey Dashboards

Review Generation (2 vs 2)

FeatureReputation.comSimplesat
Automated 5-Star Review Requests
Automated Review Requests
Review Display Buttons
SMS Review Requests

Review Management (4 vs 0)

FeatureReputation.comSimplesat
Negative Review Management
Review Filtering & Moderation
Review Publishing
Review Templates

SEO (1 vs 0)

FeatureReputation.comSimplesat
Local SEO Optimization

Search Optimization (1 vs 0)

FeatureReputation.comSimplesat
Google Business Profile Management

Security (2 vs 8)

FeatureReputation.comSimplesat
Custom Roles
Directory Sync
Enterprise SSO
Granular User Permissions
Role-Based Access Control
SIEM Activity Stream
SSO with Google and Microsoft
Two-Factor Authentication
User Activity Logs

Social Media (2 vs 0)

FeatureReputation.comSimplesat
Social Listening
Social Media Monitoring

Support (0 vs 6)

FeatureReputation.comSimplesat
Dedicated Customer Success Manager
Design and Code Support
Email Support
Live Chat Support
Migration Assistance
Phone Support

Survey Customization (0 vs 1)

FeatureReputation.comSimplesat
Customizable Surveys

Survey Features (0 vs 3)

FeatureReputation.comSimplesat
Conditional Logic
Multi-Question Surveys
Multiple Question Types

Survey Types (0 vs 3)

FeatureReputation.comSimplesat
CES (Customer Effort Score) Surveys
CSAT Surveys
NPS (Net Promoter Score) Surveys

Team Management (1 vs 0)

FeatureReputation.comSimplesat
Team Collaboration Tools

Testimonials (0 vs 3)

FeatureReputation.comSimplesat
Customizable Feedback Widgets
Live Satisfaction Score Widget
One-Click Feedback Publishing

Travel & Hospitality (1 vs 0)

FeatureReputation.comSimplesat
TripAdvisor Management

Web Tools (1 vs 0)

FeatureReputation.comSimplesat
Review Widget

Unique Features

Only in Reputation.com (46)

Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management

+ 26 more unique features

Only in Simplesat (77)

Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates

+ 57 more unique features

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