Qualtrics vs SurveySparrow
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Qualtrics offers fewer features (48 vs 50) and more integrations (27 vs 8). Starting price: Qualtrics at $1500/mo vs SurveySparrow at Free. Qualtrics has 48 unique features while SurveySparrow has 50 unique features, with 0 features in common.
| Qualtrics | SurveySparrow | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 50 |
| AI-Powered Features | 5 | 3 |
| Starting Price | $1500/mo | Free |
| Pricing Tiers | 3 | 5 |
| Integrations | 27 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 4 | |
| Data Quality | 74% | 90% |
Feature Comparison by Category
AI & Analytics (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| CogniVue |
AI & Automation (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Wings - AI-Powered Tools Suite |
Analytics (16 vs 0)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Advanced Reporting | ||
| Assisted Analytics | ||
| Benchmarking | ||
| Conjoint Analysis | ||
| Custom Scoring | ||
| Data Export | ||
| Heatmaps and Eye Tracking | ||
| Journey Mapping | ||
| Longitudinal Studies | ||
| MaxDiff Analysis | ||
| Performance Benchmarking | ||
| Predictive Analytics | ||
| Response Analysis | ||
| Sentiment Analysis | ||
| Statistical Analysis |
Analytics & Reporting (0 vs 7)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Bell Curve Analysis | ||
| Custom Dashboard Widgets | ||
| Customer Journey Map | ||
| Executive Dashboard | ||
| Key Driver Analysis | ||
| Real-Time Reporting & Analysis | ||
| Respondent Location Tracking |
Audience Management (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Audience Management |
Automation (3 vs 2)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Action Planning | ||
| Automated Workflows | ||
| Real-Time Alerts | ||
| Recurring Surveys | ||
| Workflow Automation |
Channel Integration (0 vs 3)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Omnichannel Feedback Collection | ||
| Slack Integration for Surveys | ||
| WhatsApp Feedback Collection |
Core (14 vs 0)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Branching and Logic | ||
| Customer Effort Score (CES) | ||
| Distribution Management | ||
| Interactive Content | ||
| Mobile-Responsive Surveys | ||
| Multi-Language Support | ||
| Net Promoter Score (NPS) | ||
| Progressive Profiling | ||
| Randomization | ||
| Survey Builder | ||
| Survey Piping | ||
| Survey Validation Rules | ||
| Video and Image Feedback | ||
| eSignature Integration |
Customization (1 vs 3)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Custom CSS Styling | ||
| Survey Themes | ||
| White Label Surveys | ||
| White-Label Surveys |
Data (3 vs 0)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Quota Management | ||
| Sample Management | ||
| Survey Panels |
Data Quality (1 vs 0)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Duplicate Detection |
Employee Feedback (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| 360 Assessment |
Integration (3 vs 2)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| 2000+ Platform Integrations | ||
| API & Webhooks | ||
| API Access | ||
| Mobile App Feedback | ||
| Website Feedback |
Localization (0 vs 2)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Multi-Language Surveys | ||
| Survey Translation |
Modules (4 vs 0)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Brand Experience | ||
| Employee Experience | ||
| Feedback Management | ||
| Product Experience |
Monetization (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Accept Payments |
Reporting (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Document Generator |
Review Management (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Reputation Management |
Security (3 vs 4)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Anonymous Responses | ||
| Data Security & Encryption | ||
| Data Security and Compliance | ||
| HIPAA Compliance | ||
| Secure Surveys | ||
| Single Sign-On (SSO) | ||
| User Permissions and Roles |
Support & Ticketing (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Ticket Management |
Survey Collection (0 vs 4)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Chatbot for Website | ||
| Offline Survey Collection | ||
| Partial Response Collection | ||
| SpotChecks |
Survey Design (0 vs 3)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Advanced Question Types | ||
| Question Piping | ||
| Skip Logic & Display Logic |
Survey Distribution (0 vs 4)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Email Survey Customization | ||
| Embedded Surveys | ||
| Post-Survey Redirect | ||
| Survey Distribution via QR Code |
Survey Type (0 vs 7)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| CSAT & CES Surveys | ||
| Conversational Surveys | ||
| Mobile-First Surveys | ||
| NPS Software | ||
| Quiz & Auto-Scoring | ||
| Smart Surveys | ||
| Video Surveys |
Team Management (0 vs 1)
| Feature | Qualtrics | SurveySparrow |
|---|---|---|
| Subaccounts & Multiple Users |
Unique Features
Only in Qualtrics (48)
Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Data Export
Heatmaps and Eye Tracking
Journey Mapping
Longitudinal Studies
MaxDiff Analysis
Performance Benchmarking
Predictive Analytics
Response Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
Action Planning
Automated Workflows
Real-Time Alerts
Branching and Logic
+ 28 more unique features
Only in SurveySparrow (50)
CogniVue
Wings - AI-Powered Tools Suite
Bell Curve Analysis
Custom Dashboard Widgets
Customer Journey Map
Executive Dashboard
Key Driver Analysis
Real-Time Reporting & Analysis
Respondent Location Tracking
Audience Management
Recurring Surveys
Workflow Automation
Omnichannel Feedback Collection
Slack Integration for Surveys
WhatsApp Feedback Collection
Custom CSS Styling
Survey Themes
White-Label Surveys
360 Assessment
2000+ Platform Integrations
+ 30 more unique features
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