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Qualtrics vs Simplesat

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Qualtrics offers fewer features (48 vs 79) and more integrations (27 vs 16). Starting price: Qualtrics at $1500/mo vs Simplesat at $119/mo. Qualtrics has 47 unique features while Simplesat has 78 unique features, with 1 features in common.

QualtricsSimplesat
CategoryCustomer SuccessCustomer Success
Total Features4879
AI-Powered Features52
Starting Price$1500/mo$119/mo
Pricing Tiers34
Integrations2716
Shared Features1
Shared Integrations7
Data Quality74%95%

Feature Comparison by Category

AI Features (0 vs 2)

FeatureQualtricsSimplesat
AI-Generated Questions
Topic Detection

Account Management (0 vs 1)

FeatureQualtricsSimplesat
Multi-Brand Support

Analytics (16 vs 0)

FeatureQualtricsSimplesat
Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Data Export
Heatmaps and Eye Tracking
Journey Mapping
Longitudinal Studies
MaxDiff Analysis
Performance Benchmarking
Predictive Analytics
Response Analysis
Sentiment Analysis
Statistical Analysis

Automation (3 vs 1)

FeatureQualtricsSimplesat
Action Planning
Automated Follow-Up Reminders
Automated Workflows
Real-Time Alerts

Billing (0 vs 2)

FeatureQualtricsSimplesat
Credit Card Payments
Wire Payments

Compliance (0 vs 2)

FeatureQualtricsSimplesat
On-Demand Security Reviews
TOS and DPA Customization

Core (14 vs 0)

FeatureQualtricsSimplesat
Branching and Logic
Customer Effort Score (CES)
Distribution Management
Interactive Content
Mobile-Responsive Surveys
Multi-Language Support
Net Promoter Score (NPS)
Progressive Profiling
Randomization
Survey Builder
Survey Piping
Survey Validation Rules
Video and Image Feedback
eSignature Integration

Customer Management (0 vs 1)

FeatureQualtricsSimplesat
Customer Management

Customization (1 vs 2)

FeatureQualtricsSimplesat
Survey Branding
Survey URL Customization
White Label Surveys

Data (3 vs 0)

FeatureQualtricsSimplesat
Quota Management
Sample Management
Survey Panels

Data Management (0 vs 2)

FeatureQualtricsSimplesat
CSV Customer Import
CSV Data Export

Data Quality (1 vs 0)

FeatureQualtricsSimplesat
Duplicate Detection

Delivery Methods (0 vs 4)

FeatureQualtricsSimplesat
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys

Design (0 vs 2)

FeatureQualtricsSimplesat
Custom Rating Icons
Mobile Responsive Design

Email Features (0 vs 3)

FeatureQualtricsSimplesat
Custom Email Templates
Personalized Emails
Send from Custom Domain

Features (0 vs 1)

FeatureQualtricsSimplesat
Dynamic Placeholders

Feedback Management (0 vs 2)

FeatureQualtricsSimplesat
Feedback Tags
Private Notes

Integration (3 vs 0)

FeatureQualtricsSimplesat
API Access
Mobile App Feedback
Website Feedback

Integrations (0 vs 14)

FeatureQualtricsSimplesat
Autotask Integration
BrightGauge Integration
ConnectWise Integration
Custom Integrations
Freshdesk Integration
Infusionsoft Integration
Intercom Integration
Microsoft Teams Integration
Power BI Integration
Public API
Salesforce Integration
Slack Integration
Zapier Integration
Zendesk Integration

Limits (0 vs 1)

FeatureQualtricsSimplesat
Monthly Email Send Limit

Localization (0 vs 1)

FeatureQualtricsSimplesat
Multi-Language Support

Modules (4 vs 0)

FeatureQualtricsSimplesat
Brand Experience
Employee Experience
Feedback Management
Product Experience

Notifications (0 vs 2)

FeatureQualtricsSimplesat
Instant Email Notifications
Summary Emails

Reporting (0 vs 10)

FeatureQualtricsSimplesat
Advanced Filtering
Answers Drilldown
Automated Reports
Custom Dashboards
Feedback Details View
Pivot Table Reports
Printable PDF Reports
Response Rate Reporting
Saved Filters and Views
Survey Dashboards

Review Generation (0 vs 2)

FeatureQualtricsSimplesat
Automated 5-Star Review Requests
Review Display Buttons

Security (3 vs 8)

FeatureQualtricsSimplesat
Anonymous Responses
Custom Roles
Data Security and Compliance
Directory Sync
Enterprise SSO
Granular User Permissions
SIEM Activity Stream
SSO with Google and Microsoft
Two-Factor Authentication
User Activity Logs
User Permissions and Roles

Support (0 vs 6)

FeatureQualtricsSimplesat
Dedicated Customer Success Manager
Design and Code Support
Email Support
Live Chat Support
Migration Assistance
Phone Support

Survey Customization (0 vs 1)

FeatureQualtricsSimplesat
Customizable Surveys

Survey Features (0 vs 3)

FeatureQualtricsSimplesat
Conditional Logic
Multi-Question Surveys
Multiple Question Types

Survey Types (0 vs 3)

FeatureQualtricsSimplesat
CES (Customer Effort Score) Surveys
CSAT Surveys
NPS (Net Promoter Score) Surveys

Testimonials (0 vs 3)

FeatureQualtricsSimplesat
Customizable Feedback Widgets
Live Satisfaction Score Widget
One-Click Feedback Publishing

Unique Features

Only in Qualtrics (47)

Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Data Export
Heatmaps and Eye Tracking
Journey Mapping
Longitudinal Studies
MaxDiff Analysis
Performance Benchmarking
Predictive Analytics
Response Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
Action Planning
Automated Workflows
Real-Time Alerts
Branching and Logic

+ 27 more unique features

Only in Simplesat (78)

Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates

+ 58 more unique features

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