Qualtrics vs Reputation.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Qualtrics offers the same number of features (48 vs 48) and fewer integrations (27 vs 28). Starting price: Qualtrics at $1500/mo vs Reputation.com at $99/mo. Qualtrics has 44 unique features while Reputation.com has 44 unique features, with 4 features in common.
| Qualtrics | Reputation.com | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 48 | 48 |
| AI-Powered Features | 5 | 15 |
| Starting Price | $1500/mo | $99/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 27 | 28 |
| Shared Features | 4 | |
| Shared Integrations | 10 | |
| Data Quality | 74% | 74% |
Feature Comparison by Category
AI Tools (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| AI Review Response |
Access (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Mobile App |
Analytics (16 vs 10)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Advanced Reporting | ||
| Assisted Analytics | ||
| Benchmarking | ||
| Conjoint Analysis | ||
| Custom Reputation Score | ||
| Custom Scoring | ||
| Data Export | ||
| Heatmaps and Eye Tracking | ||
| Influencer Detection | ||
| Journey Mapping | ||
| Keyword Extraction | ||
| Longitudinal Studies | ||
| MaxDiff Analysis | ||
| Performance Benchmarking | ||
| Predictive Analytics |
Automation (3 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Action Planning | ||
| Automated Workflows | ||
| Real-Time Alerts | ||
| Scheduled Post Publishing |
Competitive Intelligence (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Compliance Monitoring |
Content Management (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Review Photo & Video Support |
Core (14 vs 0)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Branching and Logic | ||
| Customer Effort Score (CES) | ||
| Distribution Management | ||
| Interactive Content | ||
| Mobile-Responsive Surveys | ||
| Multi-Language Support | ||
| Net Promoter Score (NPS) | ||
| Progressive Profiling | ||
| Randomization | ||
| Survey Builder | ||
| Survey Piping | ||
| Survey Validation Rules | ||
| Video and Image Feedback | ||
| eSignature Integration |
Customization (1 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Customizable Branding | ||
| White Label Surveys |
Data (3 vs 0)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Quota Management | ||
| Sample Management | ||
| Survey Panels |
Data Management (0 vs 2)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download |
Data Quality (1 vs 0)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Duplicate Detection |
E-commerce (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Amazon Review Management |
Feedback (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Customer Feedback Loop |
Integration (3 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| API Access | ||
| Mobile App Feedback | ||
| Website Feedback |
Integrations (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Yelp Integration |
Localization (0 vs 2)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (0 vs 2)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management |
Marketing (0 vs 2)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Modules (4 vs 0)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Brand Experience | ||
| Employee Experience | ||
| Feedback Management | ||
| Product Experience |
Monitoring (0 vs 3)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Reporting (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Scheduled Reporting |
Review Generation (0 vs 2)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (0 vs 4)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Negative Review Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Local SEO Optimization |
Search Optimization (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Google Business Profile Management |
Security (3 vs 2)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Anonymous Responses | ||
| Data Security and Compliance | ||
| Enterprise SSO | ||
| Role-Based Access Control | ||
| User Permissions and Roles |
Social Media (0 vs 2)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Team Management (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Team Collaboration Tools |
Travel & Hospitality (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| TripAdvisor Management |
Web Tools (0 vs 1)
| Feature | Qualtrics | Reputation.com |
|---|---|---|
| Review Widget |
Unique Features
Only in Qualtrics (44)
Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Data Export
Heatmaps and Eye Tracking
Journey Mapping
Longitudinal Studies
MaxDiff Analysis
Predictive Analytics
Response Analysis
Statistical Analysis
Text Analytics
Action Planning
Automated Workflows
Real-Time Alerts
Branching and Logic
Customer Effort Score (CES)
Distribution Management
+ 24 more unique features
Only in Reputation.com (44)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
Customer Feedback Loop
Yelp Integration
+ 24 more unique features
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