Qualtrics XM vs Survicate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Qualtrics XM offers fewer features (38 vs 67) and fewer integrations (0 vs 46). Starting price: Qualtrics XM at Contact Sales vs Survicate at $349/mo. Qualtrics XM has 37 unique features while Survicate has 66 unique features, with 1 features in common.
| Qualtrics XM | Survicate | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 38 | 67 |
| AI-Powered Features | 16 | 10 |
| Starting Price | Contact Sales | $349/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 0 | 46 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 100% |
Feature Comparison by Category
AI (5 vs 3)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Powered Research Chatbot | ||
| Automated Recommendations | ||
| Customer Care Assist | ||
| Customer Experience Intelligence | ||
| Frontline Locations Assist | ||
| Manager Assist | ||
| Survey Creation via AI |
Analysis (0 vs 6)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics (8 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Contact Center Analytics | ||
| Digital Experience Analytics | ||
| Employee Retention Analytics | ||
| Experience Gap Identification | ||
| Sentiment Analysis | ||
| Simplified Stats | ||
| Text Analytics | ||
| Video Feedback Analysis |
Automation (2 vs 4)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Automated Actions | ||
| Close the Loop at Scale | ||
| Recurring Surveys | ||
| Response Caps | ||
| Survey Scheduling | ||
| Survey Throttling |
Coaching (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Agent Coaching |
Compliance (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Quality Management and Compliance |
Customization (0 vs 4)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Remove Survicate Branding |
Data Management (1 vs 1)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Automatic Enrichment | ||
| Unified Customer and Employee Profile |
Employee Development (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| 360 Development |
Employee Experience (5 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Continuous Employee Listening | ||
| Employee Engagement | ||
| Employee Onboarding & Exit | ||
| Employee Pulse | ||
| Employee Research |
Feedback Collection (3 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Conversational Feedback | ||
| Surveys | ||
| Website and Mobile App Feedback |
Feedback Management (2 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Omni-Channel Experience Management | ||
| Voice of Customer |
Feedback Sources (0 vs 1)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Transcribe Meeting Recordings |
Integration & Automation (0 vs 5)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Integrations (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Seamless Integrations |
Management (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Location Experience Hub |
Optimization (0 vs 1)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| A/B Testing |
Reporting & Dashboards (0 vs 3)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Reputation Management (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Online Reputation Management |
Research (4 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Brand and Communication Research | ||
| Product Research | ||
| Strategic Market Research | ||
| User Experience Research |
Security (0 vs 8)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| Safe AI |
Segmentation (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Dynamic Segmentation |
Support (0 vs 3)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Success Manager | ||
| Live Chat Support |
Survey Creation (0 vs 6)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Distribution (0 vs 12)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Talent Acquisition (1 vs 0)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Candidate Experience Management |
Targeting & Segmentation (0 vs 10)
| Feature | Qualtrics XM | Survicate |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in Qualtrics XM (37)
Automated Recommendations
Customer Care Assist
Customer Experience Intelligence
Frontline Locations Assist
Manager Assist
Contact Center Analytics
Digital Experience Analytics
Employee Retention Analytics
Experience Gap Identification
Simplified Stats
Text Analytics
Video Feedback Analysis
Automated Actions
Close the Loop at Scale
Agent Coaching
Quality Management and Compliance
Unified Customer and Employee Profile
360 Development
Continuous Employee Listening
Employee Engagement
+ 17 more unique features
Only in Survicate (66)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Recurring Surveys
Response Caps
Survey Scheduling
Survey Throttling
Custom Branding
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
Export API
+ 46 more unique features
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