Retently vs Qualtrics
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Retently offers fewer features (8 vs 48) and fewer integrations (16 vs 27). Starting price: Retently at Contact Sales vs Qualtrics at $1500/mo. Retently has 7 unique features while Qualtrics has 47 unique features, with 1 features in common.
| Retently | Qualtrics | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 8 | 48 |
| AI-Powered Features | 0 | 5 |
| Starting Price | Contact Sales | $1500/mo |
| Pricing Tiers | 0 | 3 |
| Integrations | 16 | 27 |
| Shared Features | 1 | |
| Shared Integrations | 6 | |
| Data Quality | 45% | 74% |
Feature Comparison by Category
Analytics (0 vs 16)
| Feature | Retently | Qualtrics |
|---|---|---|
| Advanced Reporting | ||
| Assisted Analytics | ||
| Benchmarking | ||
| Conjoint Analysis | ||
| Custom Scoring | ||
| Data Export | ||
| Heatmaps and Eye Tracking | ||
| Journey Mapping | ||
| Longitudinal Studies | ||
| MaxDiff Analysis | ||
| Performance Benchmarking | ||
| Predictive Analytics | ||
| Response Analysis | ||
| Sentiment Analysis | ||
| Statistical Analysis |
Analytics & Reporting (3 vs 0)
| Feature | Retently | Qualtrics |
|---|---|---|
| CX Analytics | ||
| Journey Mapping | ||
| Real-Time Insights |
Automation (2 vs 3)
| Feature | Retently | Qualtrics |
|---|---|---|
| Action Planning | ||
| Automated Workflows | ||
| Feedback Loop | ||
| Flexible Workflows | ||
| Real-Time Alerts |
Core (0 vs 14)
| Feature | Retently | Qualtrics |
|---|---|---|
| Branching and Logic | ||
| Customer Effort Score (CES) | ||
| Distribution Management | ||
| Interactive Content | ||
| Mobile-Responsive Surveys | ||
| Multi-Language Support | ||
| Net Promoter Score (NPS) | ||
| Progressive Profiling | ||
| Randomization | ||
| Survey Builder | ||
| Survey Piping | ||
| Survey Validation Rules | ||
| Video and Image Feedback | ||
| eSignature Integration |
Customer Communication (1 vs 0)
| Feature | Retently | Qualtrics |
|---|---|---|
| Omnichannel Reach |
Customization (0 vs 1)
| Feature | Retently | Qualtrics |
|---|---|---|
| White Label Surveys |
Data (0 vs 3)
| Feature | Retently | Qualtrics |
|---|---|---|
| Quota Management | ||
| Sample Management | ||
| Survey Panels |
Data Quality (0 vs 1)
| Feature | Retently | Qualtrics |
|---|---|---|
| Duplicate Detection |
Integration (1 vs 3)
| Feature | Retently | Qualtrics |
|---|---|---|
| API Access | ||
| Easy Integration | ||
| Mobile App Feedback | ||
| Website Feedback |
Modules (0 vs 4)
| Feature | Retently | Qualtrics |
|---|---|---|
| Brand Experience | ||
| Employee Experience | ||
| Feedback Management | ||
| Product Experience |
Security (0 vs 3)
| Feature | Retently | Qualtrics |
|---|---|---|
| Anonymous Responses | ||
| Data Security and Compliance | ||
| User Permissions and Roles |
Survey Management (1 vs 0)
| Feature | Retently | Qualtrics |
|---|---|---|
| Smart Surveys |
Unique Features
Only in Retently (7)
CX Analytics
Real-Time Insights
Feedback Loop
Flexible Workflows
Omnichannel Reach
Easy Integration
Smart Surveys
Only in Qualtrics (47)
Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Data Export
Heatmaps and Eye Tracking
Longitudinal Studies
MaxDiff Analysis
Performance Benchmarking
Predictive Analytics
Response Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
Action Planning
Automated Workflows
Real-Time Alerts
Branching and Logic
Customer Effort Score (CES)
+ 27 more unique features
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