Nicereply vs Survicate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Nicereply offers more features (68 vs 67) and fewer integrations (11 vs 46). Starting price: Nicereply at $79/mo vs Survicate at $349/mo. Nicereply has 67 unique features while Survicate has 66 unique features, with 1 features in common.
| Nicereply | Survicate | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 68 | 67 |
| AI-Powered Features | 0 | 10 |
| Starting Price | $79/mo | $349/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 11 | 46 |
| Shared Features | 1 | |
| Shared Integrations | 5 | |
| Data Quality | 95% | 100% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Nicereply | Survicate |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Powered Research Chatbot | ||
| Survey Creation via AI |
Analysis (0 vs 6)
| Feature | Nicereply | Survicate |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics (16 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| CSV Export | ||
| Chart Comparison | ||
| Company Benchmarks | ||
| Customers View | ||
| Dashboard | ||
| Data Sampling Options | ||
| Edit Incorrect Scores | ||
| Histograms | ||
| Issues View | ||
| Leaderboards | ||
| Mobile View of Rating Feed | ||
| Open Rate and Response Rate Stats | ||
| Rating Feed | ||
| Reports | ||
| Trend Charts |
Automation (2 vs 4)
| Feature | Nicereply | Survicate |
|---|---|---|
| Automated Trigger Settings | ||
| Automation Rules | ||
| Recurring Surveys | ||
| Response Caps | ||
| Survey Scheduling | ||
| Survey Throttling |
Billing (5 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| 30-day Money Back Guarantee | ||
| Cancel Anytime | ||
| Change Plan Anytime | ||
| Pay Per Response | ||
| Yearly/Monthly Billing |
Customization (0 vs 4)
| Feature | Nicereply | Survicate |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom End Screens | ||
| Remove Survicate Branding |
Data Management (0 vs 1)
| Feature | Nicereply | Survicate |
|---|---|---|
| Automatic Enrichment |
Feedback Sources (0 vs 1)
| Feature | Nicereply | Survicate |
|---|---|---|
| Transcribe Meeting Recordings |
Integration & Automation (0 vs 5)
| Feature | Nicereply | Survicate |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Integration Features (11 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| API Access | ||
| Agents Sync | ||
| All Integrations Across All Plans | ||
| CSV Customer Import | ||
| Create Tags in Helpdesk Based on Feedback | ||
| Customer Sync | ||
| HTML Template Support | ||
| No Extra Tickets | ||
| Send Feedback to Helpdesk as Comment | ||
| Slack/Microsoft Teams Integration via Zapier | ||
| Ticket Backlink |
Notifications (1 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| Email Notifications |
Optimization (0 vs 1)
| Feature | Nicereply | Survicate |
|---|---|---|
| A/B Testing |
Reporting & Dashboards (0 vs 3)
| Feature | Nicereply | Survicate |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Security (4 vs 8)
| Feature | Nicereply | Survicate |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| Agents Without Access | ||
| CCPA Certification | ||
| DORA Compliance | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| Multiple Agent Roles | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| Safe AI |
Setup (1 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| Quick Setup |
Support (3 vs 3)
| Feature | Nicereply | Survicate |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Account Manager | ||
| Dedicated Success Manager | ||
| Free Setup Call | ||
| Help Center | ||
| Live Chat Support |
Survey Creation (0 vs 6)
| Feature | Nicereply | Survicate |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Customization (13 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| 10 Stars CSAT Scale | ||
| 2 Thumbs CSAT Scale | ||
| 3 Smileys CSAT Scale | ||
| 5 Stars CSAT Scale | ||
| Code-free Customization | ||
| Color Themes | ||
| Custom Branding | ||
| Custom Survey Domain | ||
| Custom Thank You Page | ||
| Extra Questions | ||
| Mobile-ready Surveys | ||
| Multi-language Support | ||
| Question Wording Customization |
Survey Distribution (4 vs 12)
| Feature | Nicereply | Survicate |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| In-signature Email Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| Post-resolution Email Surveys | ||
| QR Code Distribution | ||
| Survey Link URLs | ||
| Website Pop-up Surveys |
Survey Features (3 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| Instant Ratings | ||
| Oversurveying Protection | ||
| Unlimited Active Surveys |
Survey Type (5 vs 0)
| Feature | Nicereply | Survicate |
|---|---|---|
| CES 2.0 Surveys | ||
| CSAT Surveys | ||
| NPS Surveys | ||
| eNPS Surveys | ||
| eSAT Surveys |
Targeting & Segmentation (0 vs 10)
| Feature | Nicereply | Survicate |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in Nicereply (67)
Chart Comparison
Company Benchmarks
CSV Export
Customers View
Dashboard
Data Sampling Options
Edit Incorrect Scores
Histograms
Issues View
Leaderboards
Mobile View of Rating Feed
Open Rate and Response Rate Stats
Rating Feed
Reports
Trend Charts
Unlimited Data Storage
Automated Trigger Settings
Automation Rules
30-day Money Back Guarantee
Cancel Anytime
+ 47 more unique features
Only in Survicate (66)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Sentiment Analysis
Recurring Surveys
Response Caps
Survey Scheduling
Survey Throttling
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
Export API
+ 46 more unique features
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