Mopinion vs Trustpilot Business
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Mopinion offers fewer features (41 vs 52) and more integrations (6 vs 5). Starting price: Mopinion at $279/mo vs Trustpilot Business at $339/mo. Mopinion has 40 unique features while Trustpilot Business has 51 unique features, with 1 features in common.
| Mopinion | Trustpilot Business | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 41 | 52 |
| AI-Powered Features | 2 | 2 |
| Starting Price | $279/mo | $339/mo |
| Pricing Tiers | 2 | 5 |
| Integrations | 6 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| AI-Assisted Review Responses | ||
| Review Highlights |
AI & Analytics (2 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| AI-Powered Text Analytics | ||
| Native Text & Sentiment Analytics |
Admin & Security (0 vs 1)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Single Sign-On (SSO) |
Analytics & Reporting (0 vs 13)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (1 vs 3)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Automated Alerts and Tags | ||
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Review Collection |
Collaboration & Automation (3 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Action Management | ||
| Advanced Email Notifications & Routing | ||
| Notification Stream |
Compliance & Security (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Custom Data Processing Agreement (DPA) |
Customization (0 vs 4)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Brand-boosting Customization | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Trustpilot Profile Page Customizations |
Data Management (0 vs 1)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Export Service Reviews |
Design & Branding (4 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Advanced Form Design Customisations | ||
| Brand Customization | ||
| Mobile-Optimised Forms | ||
| White Label |
Feedback Collection (10 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Complex Question Routing | ||
| Conversational Feedback Forms | ||
| Email Campaign Feedback | ||
| Feedback Across All Channels | ||
| Mobile App Feedback (iOS & Android SDKs) | ||
| Multiple Display Options | ||
| Rule-Based Form Triggering | ||
| Survey Builder | ||
| Unlimited Surveys & Feedback | ||
| Website Feedback Collection |
Feedback Management (0 vs 3)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Implementation (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Easy Implementation |
Infrastructure (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Dedicated Domain |
Integration (0 vs 5)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Connect API | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| Salesforce Integration |
Integration & Data (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Full API Access |
Integrations (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Webhooks & Integrations |
Localization (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Feedback Form Translations |
Marketing (0 vs 12)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Asset Builder | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Review Spotlight | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website |
Moderation (0 vs 2)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Onboarding & Support (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Personal Onboarding |
Reporting & Analysis (5 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Cross Tabbing and Filtering | ||
| Customizable Dashboard Grid | ||
| Multi-Touchpoint Dashboard | ||
| Real-Time Analysis | ||
| Seamless Data Exploration |
Research Metrics (4 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Customer Effort Score (CES) | ||
| Customer Satisfaction (CSAT) Forms | ||
| Goal Completion Rate | ||
| Net Promoter Score (NPS) |
Review Management (0 vs 2)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Location Reviews | ||
| Product Reviews |
SEO (0 vs 1)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Review SEO |
Security & Authentication (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Single Sign-On (SSO) |
Support (1 vs 3)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Dedicated Support | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Training & Support (1 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Bespoke Training Services |
User Management (2 vs 0)
| Feature | Mopinion | Trustpilot Business |
|---|---|---|
| Roles & Rights Management | ||
| Unlimited Users & Access Groups |
Unique Features
Only in Mopinion (40)
AI-Powered Text Analytics
Native Text & Sentiment Analytics
Automated Alerts and Tags
Action Management
Advanced Email Notifications & Routing
Notification Stream
Custom Data Processing Agreement (DPA)
Advanced Form Design Customisations
Brand Customization
Mobile-Optimised Forms
White Label
Complex Question Routing
Conversational Feedback Forms
Email Campaign Feedback
Feedback Across All Channels
Mobile App Feedback (iOS & Android SDKs)
Multiple Display Options
Rule-Based Form Triggering
Survey Builder
Unlimited Surveys & Feedback
+ 20 more unique features
Only in Trustpilot Business (51)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization
Customizable Reminder Emails
+ 31 more unique features
View Mopinion details View Trustpilot Business details Mopinion alternatives Trustpilot Business alternatives
Want to build your own alternative to Mopinion or Trustpilot Business?
Analyze it with Reap