Mopinion vs Trustpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Mopinion offers fewer features (41 vs 44) and fewer integrations (6 vs 29). Starting price: Mopinion at $279/mo vs Trustpilot at $99/mo. Mopinion has 41 unique features while Trustpilot has 44 unique features, with 0 features in common.
| Mopinion | Trustpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 41 | 44 |
| AI-Powered Features | 2 | 9 |
| Starting Price | $279/mo | $99/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 6 | 29 |
| Shared Features | 0 | |
| Shared Integrations | 2 | |
| Data Quality | 80% | 72% |
Feature Comparison by Category
AI & Analytics (2 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| AI-Powered Text Analytics | ||
| Native Text & Sentiment Analytics |
Analytics (0 vs 7)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Advanced Filtering | ||
| Business Insights | ||
| Competitor Benchmarking | ||
| Customer Journey Tracking | ||
| Review Analytics Dashboard | ||
| Review Reports | ||
| Sentiment Analysis |
Automation (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Automated Alerts and Tags |
Collaboration & Automation (3 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Action Management | ||
| Advanced Email Notifications & Routing | ||
| Notification Stream |
Compliance & Security (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Custom Data Processing Agreement (DPA) |
Content (0 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Photo Review Management | ||
| Video Review Support |
Core (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Review Collection |
Data Management (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Review Export |
Design & Branding (4 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Advanced Form Design Customisations | ||
| Brand Customization | ||
| Mobile-Optimised Forms | ||
| White Label |
Display (0 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Ratings Badge | ||
| TrustBox |
Engagement (0 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| AI-Powered Response Suggestions | ||
| Response Management |
Enterprise (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| White Label Solutions |
Feedback (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Custom Survey Questions |
Feedback Collection (10 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Complex Question Routing | ||
| Conversational Feedback Forms | ||
| Email Campaign Feedback | ||
| Feedback Across All Channels | ||
| Mobile App Feedback (iOS & Android SDKs) | ||
| Multiple Display Options | ||
| Rule-Based Form Triggering | ||
| Survey Builder | ||
| Unlimited Surveys & Feedback | ||
| Website Feedback Collection |
Implementation (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Easy Implementation |
Infrastructure (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Dedicated Domain |
Integration (0 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Review Invitations API | ||
| Review Widgets |
Integration & Data (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Full API Access |
Integrations (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Webhooks & Integrations |
Legal (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Compliance Management |
Localization (1 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Feedback Form Translations | ||
| Multi-Language Support | ||
| Review Translation |
Management (0 vs 3)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Multi-Location Management | ||
| Review Permissions Management | ||
| Role-Based Access Control |
Marketing (0 vs 7)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Automated Follow-ups | ||
| Batch Invitations | ||
| Customer Segmentation | ||
| Email Campaigns | ||
| Review Scheduling | ||
| SMS Review Invitations | ||
| Social Media Sharing |
Mobile (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Mobile App |
Moderation (0 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Review Filtering Rules | ||
| Review Moderation |
Monitoring (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Brand Monitoring |
Notifications (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Real-Time Notifications |
Onboarding & Support (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Personal Onboarding |
Reporting & Analysis (5 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Cross Tabbing and Filtering | ||
| Customizable Dashboard Grid | ||
| Multi-Touchpoint Dashboard | ||
| Real-Time Analysis | ||
| Seamless Data Exploration |
Research Metrics (4 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Customer Effort Score (CES) | ||
| Customer Satisfaction (CSAT) Forms | ||
| Goal Completion Rate | ||
| Net Promoter Score (NPS) |
SEO (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Search Engine Optimization |
Security (0 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Audit Logs | ||
| Fraud Detection |
Security & Authentication (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Single Sign-On (SSO) |
Support (1 vs 2)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Dedicated Account Manager | ||
| Dedicated Support | ||
| Priority Support |
Templates (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Template Library |
Training & Support (1 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Bespoke Training Services |
Trust (0 vs 1)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Review Verification |
User Management (2 vs 0)
| Feature | Mopinion | Trustpilot |
|---|---|---|
| Roles & Rights Management | ||
| Unlimited Users & Access Groups |
Unique Features
Only in Mopinion (41)
AI-Powered Text Analytics
Native Text & Sentiment Analytics
Automated Alerts and Tags
Action Management
Advanced Email Notifications & Routing
Notification Stream
Custom Data Processing Agreement (DPA)
Advanced Form Design Customisations
Brand Customization
Mobile-Optimised Forms
White Label
Complex Question Routing
Conversational Feedback Forms
Email Campaign Feedback
Feedback Across All Channels
Mobile App Feedback (iOS & Android SDKs)
Multiple Display Options
Rule-Based Form Triggering
Survey Builder
Unlimited Surveys & Feedback
+ 21 more unique features
Only in Trustpilot (44)
Advanced Filtering
Business Insights
Competitor Benchmarking
Customer Journey Tracking
Review Analytics Dashboard
Review Reports
Sentiment Analysis
Photo Review Management
Video Review Support
Review Collection
Review Export
Ratings Badge
TrustBox
AI-Powered Response Suggestions
Response Management
White Label Solutions
Custom Survey Questions
Review Invitations API
Review Widgets
Compliance Management
+ 24 more unique features
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