Mopinion vs SurveySparrow
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Mopinion offers fewer features (41 vs 50) and fewer integrations (6 vs 8). Starting price: Mopinion at $279/mo vs SurveySparrow at Free. Mopinion has 40 unique features while SurveySparrow has 49 unique features, with 1 features in common.
| Mopinion | SurveySparrow | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 41 | 50 |
| AI-Powered Features | 2 | 3 |
| Starting Price | $279/mo | Free |
| Pricing Tiers | 2 | 5 |
| Integrations | 6 | 8 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI & Analytics (2 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| AI-Powered Text Analytics | ||
| CogniVue | ||
| Native Text & Sentiment Analytics |
AI & Automation (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Wings - AI-Powered Tools Suite |
Analytics & Reporting (0 vs 7)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Bell Curve Analysis | ||
| Custom Dashboard Widgets | ||
| Customer Journey Map | ||
| Executive Dashboard | ||
| Key Driver Analysis | ||
| Real-Time Reporting & Analysis | ||
| Respondent Location Tracking |
Audience Management (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Audience Management |
Automation (1 vs 2)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Automated Alerts and Tags | ||
| Recurring Surveys | ||
| Workflow Automation |
Channel Integration (0 vs 3)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Omnichannel Feedback Collection | ||
| Slack Integration for Surveys | ||
| WhatsApp Feedback Collection |
Collaboration & Automation (3 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Action Management | ||
| Advanced Email Notifications & Routing | ||
| Notification Stream |
Compliance & Security (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Custom Data Processing Agreement (DPA) |
Customization (0 vs 3)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Custom CSS Styling | ||
| Survey Themes | ||
| White-Label Surveys |
Design & Branding (4 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Advanced Form Design Customisations | ||
| Brand Customization | ||
| Mobile-Optimised Forms | ||
| White Label |
Employee Feedback (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| 360 Assessment |
Feedback Collection (10 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Complex Question Routing | ||
| Conversational Feedback Forms | ||
| Email Campaign Feedback | ||
| Feedback Across All Channels | ||
| Mobile App Feedback (iOS & Android SDKs) | ||
| Multiple Display Options | ||
| Rule-Based Form Triggering | ||
| Survey Builder | ||
| Unlimited Surveys & Feedback | ||
| Website Feedback Collection |
Implementation (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Easy Implementation |
Infrastructure (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Dedicated Domain |
Integration (0 vs 2)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| 2000+ Platform Integrations | ||
| API & Webhooks |
Integration & Data (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Full API Access |
Integrations (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Webhooks & Integrations |
Localization (1 vs 2)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Feedback Form Translations | ||
| Multi-Language Surveys | ||
| Survey Translation |
Monetization (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Accept Payments |
Onboarding & Support (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Personal Onboarding |
Reporting (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Document Generator |
Reporting & Analysis (5 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Cross Tabbing and Filtering | ||
| Customizable Dashboard Grid | ||
| Multi-Touchpoint Dashboard | ||
| Real-Time Analysis | ||
| Seamless Data Exploration |
Research Metrics (4 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Customer Effort Score (CES) | ||
| Customer Satisfaction (CSAT) Forms | ||
| Goal Completion Rate | ||
| Net Promoter Score (NPS) |
Review Management (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Reputation Management |
Security (0 vs 4)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Data Security & Encryption | ||
| HIPAA Compliance | ||
| Secure Surveys | ||
| Single Sign-On (SSO) |
Security & Authentication (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Single Sign-On (SSO) |
Support (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Dedicated Support |
Support & Ticketing (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Ticket Management |
Survey Collection (0 vs 4)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Chatbot for Website | ||
| Offline Survey Collection | ||
| Partial Response Collection | ||
| SpotChecks |
Survey Design (0 vs 3)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Advanced Question Types | ||
| Question Piping | ||
| Skip Logic & Display Logic |
Survey Distribution (0 vs 4)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Email Survey Customization | ||
| Embedded Surveys | ||
| Post-Survey Redirect | ||
| Survey Distribution via QR Code |
Survey Type (0 vs 7)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| CSAT & CES Surveys | ||
| Conversational Surveys | ||
| Mobile-First Surveys | ||
| NPS Software | ||
| Quiz & Auto-Scoring | ||
| Smart Surveys | ||
| Video Surveys |
Team Management (0 vs 1)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Subaccounts & Multiple Users |
Training & Support (1 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Bespoke Training Services |
User Management (2 vs 0)
| Feature | Mopinion | SurveySparrow |
|---|---|---|
| Roles & Rights Management | ||
| Unlimited Users & Access Groups |
Unique Features
Only in Mopinion (40)
AI-Powered Text Analytics
Native Text & Sentiment Analytics
Automated Alerts and Tags
Action Management
Advanced Email Notifications & Routing
Notification Stream
Custom Data Processing Agreement (DPA)
Advanced Form Design Customisations
Brand Customization
Mobile-Optimised Forms
White Label
Complex Question Routing
Conversational Feedback Forms
Email Campaign Feedback
Feedback Across All Channels
Mobile App Feedback (iOS & Android SDKs)
Multiple Display Options
Rule-Based Form Triggering
Survey Builder
Unlimited Surveys & Feedback
+ 20 more unique features
Only in SurveySparrow (49)
CogniVue
Wings - AI-Powered Tools Suite
Bell Curve Analysis
Custom Dashboard Widgets
Customer Journey Map
Executive Dashboard
Key Driver Analysis
Real-Time Reporting & Analysis
Respondent Location Tracking
Audience Management
Recurring Surveys
Workflow Automation
Omnichannel Feedback Collection
Slack Integration for Surveys
WhatsApp Feedback Collection
Custom CSS Styling
Survey Themes
White-Label Surveys
360 Assessment
2000+ Platform Integrations
+ 29 more unique features
Want to build your own alternative to Mopinion or SurveySparrow?
Analyze it with Reap