Mopinion vs Simplesat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Mopinion offers fewer features (41 vs 79) and fewer integrations (6 vs 16). Starting price: Mopinion at $279/mo vs Simplesat at $119/mo. Mopinion has 41 unique features while Simplesat has 79 unique features, with 0 features in common.
| Mopinion | Simplesat | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 41 | 79 |
| AI-Powered Features | 2 | 2 |
| Starting Price | $279/mo | $119/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 6 | 16 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
AI & Analytics (2 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| AI-Powered Text Analytics | ||
| Native Text & Sentiment Analytics |
AI Features (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (0 vs 1)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Multi-Brand Support |
Automation (1 vs 1)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Automated Alerts and Tags | ||
| Automated Follow-Up Reminders |
Billing (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Collaboration & Automation (3 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Action Management | ||
| Advanced Email Notifications & Routing | ||
| Notification Stream |
Compliance (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Compliance & Security (1 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Custom Data Processing Agreement (DPA) |
Customer Management (0 vs 1)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Customer Management |
Customization (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Survey Branding | ||
| Survey URL Customization |
Data Management (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export |
Delivery Methods (0 vs 4)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Design & Branding (4 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Advanced Form Design Customisations | ||
| Brand Customization | ||
| Mobile-Optimised Forms | ||
| White Label |
Email Features (0 vs 3)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (0 vs 1)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Dynamic Placeholders |
Feedback Collection (10 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Complex Question Routing | ||
| Conversational Feedback Forms | ||
| Email Campaign Feedback | ||
| Feedback Across All Channels | ||
| Mobile App Feedback (iOS & Android SDKs) | ||
| Multiple Display Options | ||
| Rule-Based Form Triggering | ||
| Survey Builder | ||
| Unlimited Surveys & Feedback | ||
| Website Feedback Collection |
Feedback Management (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Implementation (1 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Easy Implementation |
Infrastructure (1 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Dedicated Domain |
Integration & Data (1 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Full API Access |
Integrations (1 vs 14)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Webhooks & Integrations | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (0 vs 1)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Monthly Email Send Limit |
Localization (1 vs 1)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Feedback Form Translations | ||
| Multi-Language Support |
Notifications (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Onboarding & Support (1 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Personal Onboarding |
Reporting (0 vs 10)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Reporting & Analysis (5 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Cross Tabbing and Filtering | ||
| Customizable Dashboard Grid | ||
| Multi-Touchpoint Dashboard | ||
| Real-Time Analysis | ||
| Seamless Data Exploration |
Research Metrics (4 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Customer Effort Score (CES) | ||
| Customer Satisfaction (CSAT) Forms | ||
| Goal Completion Rate | ||
| Net Promoter Score (NPS) |
Review Generation (0 vs 2)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Security (0 vs 8)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Security & Authentication (1 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Single Sign-On (SSO) |
Support (1 vs 6)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Dedicated Support | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Survey Customization (0 vs 1)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Customizable Surveys |
Survey Features (0 vs 3)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (0 vs 3)
| Feature | Mopinion | Simplesat |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Testimonials (0 vs 3)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Training & Support (1 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Bespoke Training Services |
User Management (2 vs 0)
| Feature | Mopinion | Simplesat |
|---|---|---|
| Roles & Rights Management | ||
| Unlimited Users & Access Groups |
Unique Features
Only in Mopinion (41)
AI-Powered Text Analytics
Native Text & Sentiment Analytics
Automated Alerts and Tags
Action Management
Advanced Email Notifications & Routing
Notification Stream
Custom Data Processing Agreement (DPA)
Advanced Form Design Customisations
Brand Customization
Mobile-Optimised Forms
White Label
Complex Question Routing
Conversational Feedback Forms
Email Campaign Feedback
Feedback Across All Channels
Mobile App Feedback (iOS & Android SDKs)
Multiple Display Options
Rule-Based Form Triggering
Survey Builder
Unlimited Surveys & Feedback
+ 21 more unique features
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
Want to build your own alternative to Mopinion or Simplesat?
Analyze it with Reap