Mopinion vs Reputation.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Mopinion offers fewer features (41 vs 48) and fewer integrations (6 vs 28). Starting price: Mopinion at $279/mo vs Reputation.com at $99/mo. Mopinion has 41 unique features while Reputation.com has 48 unique features, with 0 features in common.
| Mopinion | Reputation.com | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 41 | 48 |
| AI-Powered Features | 2 | 15 |
| Starting Price | $279/mo | $99/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 6 | 28 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 74% |
Feature Comparison by Category
AI & Analytics (2 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| AI-Powered Text Analytics | ||
| Native Text & Sentiment Analytics |
AI Tools (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| AI Review Response |
Access (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Mobile App |
Analytics (0 vs 10)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Custom Reputation Score | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Performance Benchmarking | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Review Analytics & Reports | ||
| Sentiment Analysis |
Automation (1 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Automated Alerts and Tags | ||
| Scheduled Post Publishing |
Collaboration & Automation (3 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Action Management | ||
| Advanced Email Notifications & Routing | ||
| Notification Stream |
Competitive Intelligence (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Compliance Monitoring |
Compliance & Security (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Custom Data Processing Agreement (DPA) |
Content Management (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Review Photo & Video Support |
Customization (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Customizable Branding |
Data Management (0 vs 2)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download |
Design & Branding (4 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Advanced Form Design Customisations | ||
| Brand Customization | ||
| Mobile-Optimised Forms | ||
| White Label |
E-commerce (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Amazon Review Management |
Feedback (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Customer Feedback Loop |
Feedback Collection (10 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Complex Question Routing | ||
| Conversational Feedback Forms | ||
| Email Campaign Feedback | ||
| Feedback Across All Channels | ||
| Mobile App Feedback (iOS & Android SDKs) | ||
| Multiple Display Options | ||
| Rule-Based Form Triggering | ||
| Survey Builder | ||
| Unlimited Surveys & Feedback | ||
| Website Feedback Collection |
Implementation (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Easy Implementation |
Infrastructure (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Dedicated Domain |
Integration (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| API Access |
Integration & Data (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Full API Access |
Integrations (1 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Webhooks & Integrations | ||
| Yelp Integration |
Localization (1 vs 2)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Feedback Form Translations | ||
| Multi-Language Support | ||
| Review Translation |
Management (0 vs 2)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management |
Marketing (0 vs 2)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Monitoring (0 vs 3)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Onboarding & Support (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Personal Onboarding |
Reporting (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Scheduled Reporting |
Reporting & Analysis (5 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Cross Tabbing and Filtering | ||
| Customizable Dashboard Grid | ||
| Multi-Touchpoint Dashboard | ||
| Real-Time Analysis | ||
| Seamless Data Exploration |
Research Metrics (4 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Customer Effort Score (CES) | ||
| Customer Satisfaction (CSAT) Forms | ||
| Goal Completion Rate | ||
| Net Promoter Score (NPS) |
Review Generation (0 vs 2)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (0 vs 4)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Negative Review Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Local SEO Optimization |
Search Optimization (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Google Business Profile Management |
Security (0 vs 2)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Enterprise SSO | ||
| Role-Based Access Control |
Security & Authentication (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Single Sign-On (SSO) |
Social Media (0 vs 2)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Support (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Dedicated Support |
Team Management (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Team Collaboration Tools |
Training & Support (1 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Bespoke Training Services |
Travel & Hospitality (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| TripAdvisor Management |
User Management (2 vs 0)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Roles & Rights Management | ||
| Unlimited Users & Access Groups |
Web Tools (0 vs 1)
| Feature | Mopinion | Reputation.com |
|---|---|---|
| Review Widget |
Unique Features
Only in Mopinion (41)
AI-Powered Text Analytics
Native Text & Sentiment Analytics
Automated Alerts and Tags
Action Management
Advanced Email Notifications & Routing
Notification Stream
Custom Data Processing Agreement (DPA)
Advanced Form Design Customisations
Brand Customization
Mobile-Optimised Forms
White Label
Complex Question Routing
Conversational Feedback Forms
Email Campaign Feedback
Feedback Across All Channels
Mobile App Feedback (iOS & Android SDKs)
Multiple Display Options
Rule-Based Form Triggering
Survey Builder
Unlimited Surveys & Feedback
+ 21 more unique features
Only in Reputation.com (48)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
+ 28 more unique features
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