JustCall vs Trustpilot
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JustCall offers more features (100 vs 44) and fewer integrations (15 vs 29). Starting price: JustCall at $29/mo vs Trustpilot at $99/mo. JustCall has 99 unique features while Trustpilot has 43 unique features, with 1 features in common.
| JustCall | Trustpilot | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 100 | 44 |
| AI-Powered Features | 30 | 9 |
| Starting Price | $29/mo | $99/mo |
| Pricing Tiers | 13 | 4 |
| Integrations | 15 | 29 |
| Shared Features | 1 | |
| Shared Integrations | 7 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (25 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| AI Actions | ||
| AI Receptionist | ||
| AI SDR | ||
| AI Voice Agent | ||
| AI-Powered Objection Handling | ||
| AI-Powered Script Compliance | ||
| Agent Assist | ||
| Assign Disposition Codes | ||
| Automatic Call Scoring | ||
| Call Transcription | ||
| Collect Data | ||
| Conversation Intelligence | ||
| Knowledge Base | ||
| Live Call Transcription | ||
| Multi-Channel AI Notetaker |
Admin & Management (6 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Advanced Roles & Permissions | ||
| Agent Availability Tracking | ||
| Assign Phone Numbers | ||
| Business Hours | ||
| Number Health | ||
| Share Phone Number |
Analytics (2 vs 7)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Advanced Filtering | ||
| Automated Insights | ||
| Business Insights | ||
| Competitor Benchmarking | ||
| Customer Journey Tracking | ||
| Moment Analysis | ||
| Review Analytics Dashboard | ||
| Review Reports | ||
| Sentiment Analysis |
Apps (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Mobile and Desktop Apps |
Automation (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| SMS Bots |
Compliance & Quality (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Call Recording |
Content (0 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Photo Review Management | ||
| Video Review Support |
Core (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Review Collection |
Data Management (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Review Export |
Developer Tools (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| APIs and Webhooks |
Display (0 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Ratings Badge | ||
| TrustBox |
Engagement (0 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| AI-Powered Response Suggestions | ||
| Response Management |
Enterprise (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| White Label Solutions |
Feedback (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Custom Survey Questions |
Feedback & Quality (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Post-Call Survey |
Inbound Management (3 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Inbound Contact Center | ||
| Intelligent Call Routing | ||
| Queue Callback |
Integration (0 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Review Invitations API | ||
| Review Widgets |
Integrations (7 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| CRM Integration | ||
| CRM Logging | ||
| Chrome Extension | ||
| Integration Support | ||
| SMS Integrations | ||
| Salesforce CTI Integration | ||
| Website Click-to-Call |
Legal (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Compliance Management |
Localization (0 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (0 vs 3)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Multi-Location Management | ||
| Review Permissions Management | ||
| Role-Based Access Control |
Marketing (0 vs 7)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Automated Follow-ups | ||
| Batch Invitations | ||
| Customer Segmentation | ||
| Email Campaigns | ||
| Review Scheduling | ||
| SMS Review Invitations | ||
| Social Media Sharing |
Messaging (11 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Bulk SMS | ||
| Group Texting | ||
| JustCall Email | ||
| MMS | ||
| SMS | ||
| SMS & MMS Inbox | ||
| SMS Campaigns | ||
| SMS Segments | ||
| SMS Workflows | ||
| Schedule SMS/MMS | ||
| WhatsApp Inbox |
Mobile (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Mobile App |
Moderation (0 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Review Filtering Rules | ||
| Review Moderation |
Monitoring (1 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Brand Monitoring | ||
| Live Call Monitoring |
Notifications (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Real-Time Notifications |
Organization (4 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Call Disposition | ||
| Call Notes | ||
| Call Tagging | ||
| Filter Calls & Recordings |
Outbound Sales (6 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Auto Dialer | ||
| Dynamic Dialer | ||
| Outbound Call Center | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Sales Dialer |
Quality Management (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Manual & Automatic Call Scoring |
Reporting & Analytics (5 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Advanced Analytics | ||
| Agent Analytics | ||
| Call Analytics | ||
| SMS Analytics | ||
| Team Analytics |
SEO (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Search Engine Optimization |
Safety & Security (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| DND/Blacklist Calls |
Scheduling (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Appointment Scheduling |
Security (1 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Audit Logs | ||
| Fraud Detection | ||
| Secured Line |
Support (0 vs 2)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Dedicated Account Manager | ||
| Priority Support |
Templates (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Template Library |
Training & Coaching (2 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| AI Coaching | ||
| Coaching Comments |
Trust (0 vs 1)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Review Verification |
Voice (18 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Answering Service | ||
| Automated Call Distribution | ||
| Business Phone System | ||
| Call Forwarding | ||
| Caller ID Masking | ||
| Custom Greetings | ||
| Custom Numbers | ||
| IVR (Call Menu) | ||
| International Numbers | ||
| Local Numbers | ||
| Offline Calls | ||
| Port Existing Numbers | ||
| Ring on Speakers | ||
| Toll-Free Number | ||
| Virtual Phone Answering |
Workflow (1 vs 0)
| Feature | JustCall | Trustpilot |
|---|---|---|
| Call Wrap-Up Time |
Unique Features
Only in JustCall (99)
Advanced Roles & Permissions
Agent Availability Tracking
Assign Phone Numbers
Business Hours
Number Health
Share Phone Number
Agent Assist
AI Actions
AI Receptionist
AI SDR
AI Voice Agent
AI-Powered Objection Handling
AI-Powered Script Compliance
Assign Disposition Codes
Automatic Call Scoring
Call Transcription
Collect Data
Conversation Intelligence
Knowledge Base
Live Call Transcription
+ 79 more unique features
Only in Trustpilot (43)
Advanced Filtering
Business Insights
Competitor Benchmarking
Customer Journey Tracking
Review Analytics Dashboard
Review Reports
Photo Review Management
Video Review Support
Review Collection
Review Export
Ratings Badge
TrustBox
AI-Powered Response Suggestions
Response Management
White Label Solutions
Custom Survey Questions
Review Invitations API
Review Widgets
Compliance Management
Multi-Language Support
+ 23 more unique features
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