JustCall vs Simplesat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JustCall offers more features (100 vs 79) and fewer integrations (15 vs 16). Starting price: JustCall at $29/mo vs Simplesat at $119/mo. JustCall has 100 unique features while Simplesat has 79 unique features, with 0 features in common.
| JustCall | Simplesat | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 100 | 79 |
| AI-Powered Features | 30 | 2 |
| Starting Price | $29/mo | $119/mo |
| Pricing Tiers | 13 | 4 |
| Integrations | 15 | 16 |
| Shared Features | 0 | |
| Shared Integrations | 6 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (25 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| AI Actions | ||
| AI Receptionist | ||
| AI SDR | ||
| AI Voice Agent | ||
| AI-Powered Objection Handling | ||
| AI-Powered Script Compliance | ||
| Agent Assist | ||
| Assign Disposition Codes | ||
| Automatic Call Scoring | ||
| Call Transcription | ||
| Collect Data | ||
| Conversation Intelligence | ||
| Knowledge Base | ||
| Live Call Transcription | ||
| Multi-Channel AI Notetaker |
AI Features (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (0 vs 1)
| Feature | JustCall | Simplesat |
|---|---|---|
| Multi-Brand Support |
Admin & Management (6 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Advanced Roles & Permissions | ||
| Agent Availability Tracking | ||
| Assign Phone Numbers | ||
| Business Hours | ||
| Number Health | ||
| Share Phone Number |
Analytics (2 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Automated Insights | ||
| Moment Analysis |
Apps (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Mobile and Desktop Apps |
Automation (1 vs 1)
| Feature | JustCall | Simplesat |
|---|---|---|
| Automated Follow-Up Reminders | ||
| SMS Bots |
Billing (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Compliance (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Compliance & Quality (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Call Recording |
Customer Management (0 vs 1)
| Feature | JustCall | Simplesat |
|---|---|---|
| Customer Management |
Customization (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| Survey Branding | ||
| Survey URL Customization |
Data Management (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export |
Delivery Methods (0 vs 4)
| Feature | JustCall | Simplesat |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Developer Tools (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| APIs and Webhooks |
Email Features (0 vs 3)
| Feature | JustCall | Simplesat |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (0 vs 1)
| Feature | JustCall | Simplesat |
|---|---|---|
| Dynamic Placeholders |
Feedback & Quality (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Post-Call Survey |
Feedback Management (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Inbound Management (3 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Inbound Contact Center | ||
| Intelligent Call Routing | ||
| Queue Callback |
Integrations (7 vs 14)
| Feature | JustCall | Simplesat |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| CRM Integration | ||
| CRM Logging | ||
| Chrome Extension | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Integration Support | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| SMS Integrations |
Limits (0 vs 1)
| Feature | JustCall | Simplesat |
|---|---|---|
| Monthly Email Send Limit |
Localization (0 vs 1)
| Feature | JustCall | Simplesat |
|---|---|---|
| Multi-Language Support |
Messaging (11 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Bulk SMS | ||
| Group Texting | ||
| JustCall Email | ||
| MMS | ||
| SMS | ||
| SMS & MMS Inbox | ||
| SMS Campaigns | ||
| SMS Segments | ||
| SMS Workflows | ||
| Schedule SMS/MMS | ||
| WhatsApp Inbox |
Monitoring (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Live Call Monitoring |
Notifications (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Organization (4 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Call Disposition | ||
| Call Notes | ||
| Call Tagging | ||
| Filter Calls & Recordings |
Outbound Sales (6 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Auto Dialer | ||
| Dynamic Dialer | ||
| Outbound Call Center | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Sales Dialer |
Quality Management (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Manual & Automatic Call Scoring |
Reporting (0 vs 10)
| Feature | JustCall | Simplesat |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Reporting & Analytics (5 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Advanced Analytics | ||
| Agent Analytics | ||
| Call Analytics | ||
| SMS Analytics | ||
| Team Analytics |
Review Generation (0 vs 2)
| Feature | JustCall | Simplesat |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Safety & Security (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| DND/Blacklist Calls |
Scheduling (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Appointment Scheduling |
Security (1 vs 8)
| Feature | JustCall | Simplesat |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Secured Line | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Support (0 vs 6)
| Feature | JustCall | Simplesat |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Survey Customization (0 vs 1)
| Feature | JustCall | Simplesat |
|---|---|---|
| Customizable Surveys |
Survey Features (0 vs 3)
| Feature | JustCall | Simplesat |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (0 vs 3)
| Feature | JustCall | Simplesat |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Testimonials (0 vs 3)
| Feature | JustCall | Simplesat |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Training & Coaching (2 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| AI Coaching | ||
| Coaching Comments |
Voice (18 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Answering Service | ||
| Automated Call Distribution | ||
| Business Phone System | ||
| Call Forwarding | ||
| Caller ID Masking | ||
| Custom Greetings | ||
| Custom Numbers | ||
| IVR (Call Menu) | ||
| International Numbers | ||
| Local Numbers | ||
| Offline Calls | ||
| Port Existing Numbers | ||
| Ring on Speakers | ||
| Toll-Free Number | ||
| Virtual Phone Answering |
Workflow (1 vs 0)
| Feature | JustCall | Simplesat |
|---|---|---|
| Call Wrap-Up Time |
Unique Features
Only in JustCall (100)
Advanced Roles & Permissions
Agent Availability Tracking
Assign Phone Numbers
Business Hours
Number Health
Share Phone Number
Agent Assist
AI Actions
AI Receptionist
AI SDR
AI Voice Agent
AI-Powered Objection Handling
AI-Powered Script Compliance
Assign Disposition Codes
Automatic Call Scoring
Call Transcription
Collect Data
Conversation Intelligence
Knowledge Base
Live Call Transcription
+ 80 more unique features
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
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