JustCall vs Reputation.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JustCall offers more features (100 vs 48) and fewer integrations (15 vs 28). Starting price: JustCall at $29/mo vs Reputation.com at $99/mo. JustCall has 99 unique features while Reputation.com has 47 unique features, with 1 features in common.
| JustCall | Reputation.com | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 100 | 48 |
| AI-Powered Features | 30 | 15 |
| Starting Price | $29/mo | $99/mo |
| Pricing Tiers | 13 | 4 |
| Integrations | 15 | 28 |
| Shared Features | 1 | |
| Shared Integrations | 7 | |
| Data Quality | 95% | 74% |
Feature Comparison by Category
AI (25 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| AI Actions | ||
| AI Receptionist | ||
| AI SDR | ||
| AI Voice Agent | ||
| AI-Powered Objection Handling | ||
| AI-Powered Script Compliance | ||
| Agent Assist | ||
| Assign Disposition Codes | ||
| Automatic Call Scoring | ||
| Call Transcription | ||
| Collect Data | ||
| Conversation Intelligence | ||
| Knowledge Base | ||
| Live Call Transcription | ||
| Multi-Channel AI Notetaker |
AI Tools (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| AI Review Response |
Access (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Mobile App |
Admin & Management (6 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Advanced Roles & Permissions | ||
| Agent Availability Tracking | ||
| Assign Phone Numbers | ||
| Business Hours | ||
| Number Health | ||
| Share Phone Number |
Analytics (2 vs 10)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Automated Insights | ||
| Custom Reputation Score | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Moment Analysis | ||
| Performance Benchmarking | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics | ||
| Review Analytics & Reports | ||
| Sentiment Analysis |
Apps (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Mobile and Desktop Apps |
Automation (1 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| SMS Bots | ||
| Scheduled Post Publishing |
Competitive Intelligence (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Compliance Monitoring |
Compliance & Quality (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Call Recording |
Content Management (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Review Photo & Video Support |
Customization (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Customizable Branding |
Data Management (0 vs 2)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download |
Developer Tools (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| APIs and Webhooks |
E-commerce (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Amazon Review Management |
Feedback (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Customer Feedback Loop |
Feedback & Quality (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Post-Call Survey |
Inbound Management (3 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Inbound Contact Center | ||
| Intelligent Call Routing | ||
| Queue Callback |
Integration (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| API Access |
Integrations (7 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| CRM Integration | ||
| CRM Logging | ||
| Chrome Extension | ||
| Integration Support | ||
| SMS Integrations | ||
| Salesforce CTI Integration | ||
| Website Click-to-Call | ||
| Yelp Integration |
Localization (0 vs 2)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (0 vs 2)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Brand Guidelines Editor | ||
| Multi-Location Management |
Marketing (0 vs 2)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Messaging (11 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Bulk SMS | ||
| Group Texting | ||
| JustCall Email | ||
| MMS | ||
| SMS | ||
| SMS & MMS Inbox | ||
| SMS Campaigns | ||
| SMS Segments | ||
| SMS Workflows | ||
| Schedule SMS/MMS | ||
| WhatsApp Inbox |
Monitoring (1 vs 3)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Live Call Monitoring | ||
| Review Monitoring |
Organization (4 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Call Disposition | ||
| Call Notes | ||
| Call Tagging | ||
| Filter Calls & Recordings |
Outbound Sales (6 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Auto Dialer | ||
| Dynamic Dialer | ||
| Outbound Call Center | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Sales Dialer |
Quality Management (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Manual & Automatic Call Scoring |
Reporting (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Scheduled Reporting |
Reporting & Analytics (5 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Advanced Analytics | ||
| Agent Analytics | ||
| Call Analytics | ||
| SMS Analytics | ||
| Team Analytics |
Review Generation (0 vs 2)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (0 vs 4)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Negative Review Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Local SEO Optimization |
Safety & Security (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| DND/Blacklist Calls |
Scheduling (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Appointment Scheduling |
Search Optimization (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Google Business Profile Management |
Security (1 vs 2)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Enterprise SSO | ||
| Role-Based Access Control | ||
| Secured Line |
Social Media (0 vs 2)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Team Management (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Team Collaboration Tools |
Training & Coaching (2 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| AI Coaching | ||
| Coaching Comments |
Travel & Hospitality (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| TripAdvisor Management |
Voice (18 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Answering Service | ||
| Automated Call Distribution | ||
| Business Phone System | ||
| Call Forwarding | ||
| Caller ID Masking | ||
| Custom Greetings | ||
| Custom Numbers | ||
| IVR (Call Menu) | ||
| International Numbers | ||
| Local Numbers | ||
| Offline Calls | ||
| Port Existing Numbers | ||
| Ring on Speakers | ||
| Toll-Free Number | ||
| Virtual Phone Answering |
Web Tools (0 vs 1)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Review Widget |
Workflow (1 vs 0)
| Feature | JustCall | Reputation.com |
|---|---|---|
| Call Wrap-Up Time |
Unique Features
Only in JustCall (99)
Advanced Roles & Permissions
Agent Availability Tracking
Assign Phone Numbers
Business Hours
Number Health
Share Phone Number
Agent Assist
AI Actions
AI Receptionist
AI SDR
AI Voice Agent
AI-Powered Objection Handling
AI-Powered Script Compliance
Assign Disposition Codes
Automatic Call Scoring
Call Transcription
Collect Data
Conversation Intelligence
Knowledge Base
Live Call Transcription
+ 79 more unique features
Only in Reputation.com (47)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
Customer Feedback Loop
+ 27 more unique features
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