JustCall vs Mopinion
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
JustCall offers more features (100 vs 41) and more integrations (15 vs 6). Starting price: JustCall at $29/mo vs Mopinion at $279/mo. JustCall has 100 unique features while Mopinion has 41 unique features, with 0 features in common.
| JustCall | Mopinion | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 100 | 41 |
| AI-Powered Features | 30 | 2 |
| Starting Price | $29/mo | $279/mo |
| Pricing Tiers | 13 | 2 |
| Integrations | 15 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (25 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| AI Actions | ||
| AI Receptionist | ||
| AI SDR | ||
| AI Voice Agent | ||
| AI-Powered Objection Handling | ||
| AI-Powered Script Compliance | ||
| Agent Assist | ||
| Assign Disposition Codes | ||
| Automatic Call Scoring | ||
| Call Transcription | ||
| Collect Data | ||
| Conversation Intelligence | ||
| Knowledge Base | ||
| Live Call Transcription | ||
| Multi-Channel AI Notetaker |
AI & Analytics (0 vs 2)
| Feature | JustCall | Mopinion |
|---|---|---|
| AI-Powered Text Analytics | ||
| Native Text & Sentiment Analytics |
Admin & Management (6 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Advanced Roles & Permissions | ||
| Agent Availability Tracking | ||
| Assign Phone Numbers | ||
| Business Hours | ||
| Number Health | ||
| Share Phone Number |
Analytics (2 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Automated Insights | ||
| Moment Analysis |
Apps (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Mobile and Desktop Apps |
Automation (1 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Automated Alerts and Tags | ||
| SMS Bots |
Collaboration & Automation (0 vs 3)
| Feature | JustCall | Mopinion |
|---|---|---|
| Action Management | ||
| Advanced Email Notifications & Routing | ||
| Notification Stream |
Compliance & Quality (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Call Recording |
Compliance & Security (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Custom Data Processing Agreement (DPA) |
Design & Branding (0 vs 4)
| Feature | JustCall | Mopinion |
|---|---|---|
| Advanced Form Design Customisations | ||
| Brand Customization | ||
| Mobile-Optimised Forms | ||
| White Label |
Developer Tools (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| APIs and Webhooks |
Feedback & Quality (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Post-Call Survey |
Feedback Collection (0 vs 10)
| Feature | JustCall | Mopinion |
|---|---|---|
| Complex Question Routing | ||
| Conversational Feedback Forms | ||
| Email Campaign Feedback | ||
| Feedback Across All Channels | ||
| Mobile App Feedback (iOS & Android SDKs) | ||
| Multiple Display Options | ||
| Rule-Based Form Triggering | ||
| Survey Builder | ||
| Unlimited Surveys & Feedback | ||
| Website Feedback Collection |
Implementation (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Easy Implementation |
Inbound Management (3 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Inbound Contact Center | ||
| Intelligent Call Routing | ||
| Queue Callback |
Infrastructure (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Dedicated Domain |
Integration & Data (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Full API Access |
Integrations (7 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| CRM Integration | ||
| CRM Logging | ||
| Chrome Extension | ||
| Integration Support | ||
| SMS Integrations | ||
| Salesforce CTI Integration | ||
| Webhooks & Integrations | ||
| Website Click-to-Call |
Localization (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Feedback Form Translations |
Messaging (11 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Bulk SMS | ||
| Group Texting | ||
| JustCall Email | ||
| MMS | ||
| SMS | ||
| SMS & MMS Inbox | ||
| SMS Campaigns | ||
| SMS Segments | ||
| SMS Workflows | ||
| Schedule SMS/MMS | ||
| WhatsApp Inbox |
Monitoring (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Live Call Monitoring |
Onboarding & Support (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Personal Onboarding |
Organization (4 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Call Disposition | ||
| Call Notes | ||
| Call Tagging | ||
| Filter Calls & Recordings |
Outbound Sales (6 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Auto Dialer | ||
| Dynamic Dialer | ||
| Outbound Call Center | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Sales Dialer |
Quality Management (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Manual & Automatic Call Scoring |
Reporting & Analysis (0 vs 5)
| Feature | JustCall | Mopinion |
|---|---|---|
| Cross Tabbing and Filtering | ||
| Customizable Dashboard Grid | ||
| Multi-Touchpoint Dashboard | ||
| Real-Time Analysis | ||
| Seamless Data Exploration |
Reporting & Analytics (5 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Advanced Analytics | ||
| Agent Analytics | ||
| Call Analytics | ||
| SMS Analytics | ||
| Team Analytics |
Research Metrics (0 vs 4)
| Feature | JustCall | Mopinion |
|---|---|---|
| Customer Effort Score (CES) | ||
| Customer Satisfaction (CSAT) Forms | ||
| Goal Completion Rate | ||
| Net Promoter Score (NPS) |
Safety & Security (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| DND/Blacklist Calls |
Scheduling (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Appointment Scheduling |
Security (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Secured Line |
Security & Authentication (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Single Sign-On (SSO) |
Support (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Dedicated Support |
Training & Coaching (2 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| AI Coaching | ||
| Coaching Comments |
Training & Support (0 vs 1)
| Feature | JustCall | Mopinion |
|---|---|---|
| Bespoke Training Services |
User Management (0 vs 2)
| Feature | JustCall | Mopinion |
|---|---|---|
| Roles & Rights Management | ||
| Unlimited Users & Access Groups |
Voice (18 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Answering Service | ||
| Automated Call Distribution | ||
| Business Phone System | ||
| Call Forwarding | ||
| Caller ID Masking | ||
| Custom Greetings | ||
| Custom Numbers | ||
| IVR (Call Menu) | ||
| International Numbers | ||
| Local Numbers | ||
| Offline Calls | ||
| Port Existing Numbers | ||
| Ring on Speakers | ||
| Toll-Free Number | ||
| Virtual Phone Answering |
Workflow (1 vs 0)
| Feature | JustCall | Mopinion |
|---|---|---|
| Call Wrap-Up Time |
Unique Features
Only in JustCall (100)
Advanced Roles & Permissions
Agent Availability Tracking
Assign Phone Numbers
Business Hours
Number Health
Share Phone Number
Agent Assist
AI Actions
AI Receptionist
AI SDR
AI Voice Agent
AI-Powered Objection Handling
AI-Powered Script Compliance
Assign Disposition Codes
Automatic Call Scoring
Call Transcription
Collect Data
Conversation Intelligence
Knowledge Base
Live Call Transcription
+ 80 more unique features
Only in Mopinion (41)
AI-Powered Text Analytics
Native Text & Sentiment Analytics
Automated Alerts and Tags
Action Management
Advanced Email Notifications & Routing
Notification Stream
Custom Data Processing Agreement (DPA)
Advanced Form Design Customisations
Brand Customization
Mobile-Optimised Forms
White Label
Complex Question Routing
Conversational Feedback Forms
Email Campaign Feedback
Feedback Across All Channels
Mobile App Feedback (iOS & Android SDKs)
Multiple Display Options
Rule-Based Form Triggering
Survey Builder
Unlimited Surveys & Feedback
+ 21 more unique features
Want to build your own alternative to JustCall or Mopinion?
Analyze it with Reap