GatherUp vs Trustpilot Business

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

GatherUp offers fewer features (20 vs 52) and more integrations (9 vs 5). Starting price: GatherUp at $60/mo vs Trustpilot Business at $339/mo. GatherUp has 20 unique features while Trustpilot Business has 52 unique features, with 0 features in common.

GatherUpTrustpilot Business
CategoryCustomer SuccessCustomer Success
Total Features2052
AI-Powered Features32
Starting Price$60/mo$339/mo
Pricing Tiers35
Integrations95
Shared Features0
Shared Integrations0
Data Quality70%90%

Feature Comparison by Category

AI (3 vs 2)

FeatureGatherUpTrustpilot Business
AI-Assisted Review Responses
AI-Driven Topic and Keyword Tagging
Fake Review Defense
Review Highlights
Unique AI-Crafted Replies

Admin & Security (0 vs 1)

FeatureGatherUpTrustpilot Business
Single Sign-On (SSO)

Analytics & Reporting (0 vs 13)

FeatureGatherUpTrustpilot Business
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
TrustScore
TrustScore Forecast
Trustpilot Data Solutions
Visitor Insights

Automation (0 vs 3)

FeatureGatherUpTrustpilot Business
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection

Communication (2 vs 0)

FeatureGatherUpTrustpilot Business
SMS Credits
Web-to-Text Chat

Conversion (1 vs 0)

FeatureGatherUpTrustpilot Business
Conversion Pop-Up

Customization (0 vs 4)

FeatureGatherUpTrustpilot Business
Brand-boosting Customization
Customizable Reminder Emails
Customizable Review Invitation Email Templates
Trustpilot Profile Page Customizations

Data Management (0 vs 1)

FeatureGatherUpTrustpilot Business
Export Service Reviews

Display (1 vs 0)

FeatureGatherUpTrustpilot Business
Review Widgets and Badge

Feedback (3 vs 0)

FeatureGatherUpTrustpilot Business
Multiple Feedback and Review Options
Net Promoter Score and Surveys
QR Codes and Custom Feedback Links

Feedback Management (0 vs 3)

FeatureGatherUpTrustpilot Business
Reply to Reviews
Review Follow-up Questions
Review Tagging and Filtering

Integration (2 vs 5)

FeatureGatherUpTrustpilot Business
API, Zapier and Webhooks
Connect API
Customer Upload Integrations
Google Store Ratings
Integrations for Replying to Reviews
Integrations for Review Invitations
Salesforce Integration

Local SEO (1 vs 0)

FeatureGatherUpTrustpilot Business
Listings Hub

Marketing (1 vs 12)

FeatureGatherUpTrustpilot Business
Asset Builder
Campaigns - Promotional SMS Marketing
Customizable Assets
Downloadable Trustpilot Assets
Email Signature and Newsletter TrustBox
Flex Widget with Review Highlights
Flex Widget with TrustScore
Image and Video Generators
Marketing Widgets
Promotions for Trustpilot Profile Page
Review Spotlight
Testimonial TrustBox Widgets
TrustBox Widgets for Website

Moderation (0 vs 2)

FeatureGatherUpTrustpilot Business
Automated Fraud Detection
Flag Suspicious Reviews

Monitoring (2 vs 0)

FeatureGatherUpTrustpilot Business
Competitor Monitoring
Online Review Monitoring

Notifications (1 vs 0)

FeatureGatherUpTrustpilot Business
Custom Notifications

Reporting (1 vs 0)

FeatureGatherUpTrustpilot Business
Full Reporting Suite

Review Management (1 vs 2)

FeatureGatherUpTrustpilot Business
In-App Review Responding
Location Reviews
Product Reviews

SEO (0 vs 1)

FeatureGatherUpTrustpilot Business
Review SEO

Social Media (1 vs 0)

FeatureGatherUpTrustpilot Business
Automated Social Sharing

Support (0 vs 3)

FeatureGatherUpTrustpilot Business
Dedicated Customer Success Manager
Expert Implementation and Strategic Support
Live Chat Support

Unique Features

Only in GatherUp (20)

AI-Driven Topic and Keyword Tagging
Fake Review Defense
Unique AI-Crafted Replies
SMS Credits
Web-to-Text Chat
Conversion Pop-Up
Review Widgets and Badge
Multiple Feedback and Review Options
Net Promoter Score and Surveys
QR Codes and Custom Feedback Links
API, Zapier and Webhooks
Customer Upload Integrations
Listings Hub
Campaigns - Promotional SMS Marketing
Competitor Monitoring
Online Review Monitoring
Custom Notifications
Full Reporting Suite
In-App Review Responding
Automated Social Sharing

Only in Trustpilot Business (52)

Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization

+ 32 more unique features

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