GatherUp vs Trustpilot Business
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GatherUp offers fewer features (20 vs 52) and more integrations (9 vs 5). Starting price: GatherUp at $60/mo vs Trustpilot Business at $339/mo. GatherUp has 20 unique features while Trustpilot Business has 52 unique features, with 0 features in common.
| GatherUp | Trustpilot Business | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 20 | 52 |
| AI-Powered Features | 3 | 2 |
| Starting Price | $60/mo | $339/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 9 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI (3 vs 2)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| AI-Assisted Review Responses | ||
| AI-Driven Topic and Keyword Tagging | ||
| Fake Review Defense | ||
| Review Highlights | ||
| Unique AI-Crafted Replies |
Admin & Security (0 vs 1)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Single Sign-On (SSO) |
Analytics & Reporting (0 vs 13)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Analytics Explorer | ||
| Enhanced Insights | ||
| Invitation Conversion Dashboard | ||
| Market Insights | ||
| My Competitors | ||
| Reply Data | ||
| Search Engagement Reports | ||
| Service Reviews Analytics | ||
| Topics Reports with Sentiment Analysis | ||
| TrustScore | ||
| TrustScore Forecast | ||
| Trustpilot Data Solutions | ||
| Visitor Insights |
Automation (0 vs 3)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Automated Feedback Service (AFS) | ||
| Automated Monthly Invitations | ||
| Review Collection |
Communication (2 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| SMS Credits | ||
| Web-to-Text Chat |
Conversion (1 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Conversion Pop-Up |
Customization (0 vs 4)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Brand-boosting Customization | ||
| Customizable Reminder Emails | ||
| Customizable Review Invitation Email Templates | ||
| Trustpilot Profile Page Customizations |
Data Management (0 vs 1)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Export Service Reviews |
Display (1 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Review Widgets and Badge |
Feedback (3 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Multiple Feedback and Review Options | ||
| Net Promoter Score and Surveys | ||
| QR Codes and Custom Feedback Links |
Feedback Management (0 vs 3)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Reply to Reviews | ||
| Review Follow-up Questions | ||
| Review Tagging and Filtering |
Integration (2 vs 5)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| API, Zapier and Webhooks | ||
| Connect API | ||
| Customer Upload Integrations | ||
| Google Store Ratings | ||
| Integrations for Replying to Reviews | ||
| Integrations for Review Invitations | ||
| Salesforce Integration |
Local SEO (1 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Listings Hub |
Marketing (1 vs 12)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Asset Builder | ||
| Campaigns - Promotional SMS Marketing | ||
| Customizable Assets | ||
| Downloadable Trustpilot Assets | ||
| Email Signature and Newsletter TrustBox | ||
| Flex Widget with Review Highlights | ||
| Flex Widget with TrustScore | ||
| Image and Video Generators | ||
| Marketing Widgets | ||
| Promotions for Trustpilot Profile Page | ||
| Review Spotlight | ||
| Testimonial TrustBox Widgets | ||
| TrustBox Widgets for Website |
Moderation (0 vs 2)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Automated Fraud Detection | ||
| Flag Suspicious Reviews |
Monitoring (2 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Competitor Monitoring | ||
| Online Review Monitoring |
Notifications (1 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Custom Notifications |
Reporting (1 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Full Reporting Suite |
Review Management (1 vs 2)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| In-App Review Responding | ||
| Location Reviews | ||
| Product Reviews |
SEO (0 vs 1)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Review SEO |
Social Media (1 vs 0)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Automated Social Sharing |
Support (0 vs 3)
| Feature | GatherUp | Trustpilot Business |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Expert Implementation and Strategic Support | ||
| Live Chat Support |
Unique Features
Only in GatherUp (20)
AI-Driven Topic and Keyword Tagging
Fake Review Defense
Unique AI-Crafted Replies
SMS Credits
Web-to-Text Chat
Conversion Pop-Up
Review Widgets and Badge
Multiple Feedback and Review Options
Net Promoter Score and Surveys
QR Codes and Custom Feedback Links
API, Zapier and Webhooks
Customer Upload Integrations
Listings Hub
Campaigns - Promotional SMS Marketing
Competitor Monitoring
Online Review Monitoring
Custom Notifications
Full Reporting Suite
In-App Review Responding
Automated Social Sharing
Only in Trustpilot Business (52)
Single Sign-On (SSO)
AI-Assisted Review Responses
Review Highlights
Analytics Explorer
Enhanced Insights
Invitation Conversion Dashboard
Market Insights
My Competitors
Reply Data
Search Engagement Reports
Service Reviews Analytics
Topics Reports with Sentiment Analysis
Trustpilot Data Solutions
TrustScore
TrustScore Forecast
Visitor Insights
Automated Feedback Service (AFS)
Automated Monthly Invitations
Review Collection
Brand-boosting Customization
+ 32 more unique features
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