GatherUp vs Simplesat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GatherUp offers fewer features (20 vs 79) and fewer integrations (9 vs 16). Starting price: GatherUp at $60/mo vs Simplesat at $119/mo. GatherUp has 20 unique features while Simplesat has 79 unique features, with 0 features in common.
| GatherUp | Simplesat | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 20 | 79 |
| AI-Powered Features | 3 | 2 |
| Starting Price | $60/mo | $119/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 9 | 16 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| AI-Driven Topic and Keyword Tagging | ||
| Fake Review Defense | ||
| Unique AI-Crafted Replies |
AI Features (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (0 vs 1)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Multi-Brand Support |
Automation (0 vs 1)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Automated Follow-Up Reminders |
Billing (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Communication (2 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| SMS Credits | ||
| Web-to-Text Chat |
Compliance (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Conversion (1 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Conversion Pop-Up |
Customer Management (0 vs 1)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Customer Management |
Customization (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Survey Branding | ||
| Survey URL Customization |
Data Management (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export |
Delivery Methods (0 vs 4)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Display (1 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Review Widgets and Badge |
Email Features (0 vs 3)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (0 vs 1)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Dynamic Placeholders |
Feedback (3 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Multiple Feedback and Review Options | ||
| Net Promoter Score and Surveys | ||
| QR Codes and Custom Feedback Links |
Feedback Management (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Integration (2 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| API, Zapier and Webhooks | ||
| Customer Upload Integrations |
Integrations (0 vs 14)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (0 vs 1)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Monthly Email Send Limit |
Local SEO (1 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Listings Hub |
Localization (0 vs 1)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Multi-Language Support |
Marketing (1 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Campaigns - Promotional SMS Marketing |
Monitoring (2 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Competitor Monitoring | ||
| Online Review Monitoring |
Notifications (1 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Custom Notifications | ||
| Instant Email Notifications | ||
| Summary Emails |
Reporting (1 vs 10)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Full Reporting Suite | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Review Generation (0 vs 2)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Review Management (1 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| In-App Review Responding |
Security (0 vs 8)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Social Media (1 vs 0)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Automated Social Sharing |
Support (0 vs 6)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Survey Customization (0 vs 1)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Customizable Surveys |
Survey Features (0 vs 3)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (0 vs 3)
| Feature | GatherUp | Simplesat |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Testimonials (0 vs 3)
| Feature | GatherUp | Simplesat |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Unique Features
Only in GatherUp (20)
AI-Driven Topic and Keyword Tagging
Fake Review Defense
Unique AI-Crafted Replies
SMS Credits
Web-to-Text Chat
Conversion Pop-Up
Review Widgets and Badge
Multiple Feedback and Review Options
Net Promoter Score and Surveys
QR Codes and Custom Feedback Links
API, Zapier and Webhooks
Customer Upload Integrations
Listings Hub
Campaigns - Promotional SMS Marketing
Competitor Monitoring
Online Review Monitoring
Custom Notifications
Full Reporting Suite
In-App Review Responding
Automated Social Sharing
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
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