Document360 vs Guru
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Document360 offers more features (86 vs 41) and more integrations (23 vs 11). Starting price: Document360 at Contact Sales vs Guru at $25/mo. Document360 has 86 unique features while Guru has 41 unique features, with 0 features in common.
| Document360 | Guru | |
|---|---|---|
| Category | Knowledge Management | Knowledge Management |
| Total Features | 86 | 41 |
| AI-Powered Features | 10 | 22 |
| Starting Price | Contact Sales | $25/mo |
| Pricing Tiers | 3 | 2 |
| Integrations | 23 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 5 | |
| Data Quality | 100% | 85% |
Feature Comparison by Category
AI (8 vs 9)
| Feature | Document360 | Guru |
|---|---|---|
| AI Chatbot | ||
| AI Content & FAQ Creation | ||
| AI Glossary | ||
| AI Search | ||
| AI-Recommended Experts | ||
| Agent Center | ||
| Article Summarizer | ||
| Auto-Generate Glossaries | ||
| Content Assist | ||
| Custom AI Knowledge Agents | ||
| Duplicate Detection | ||
| Eddy AI - AI Writing Agent | ||
| Knowledge Agents | ||
| Suggested Answers | ||
| Trending Topics |
Accessibility (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Text to Audio |
Analytics (11 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Analytics & Insights | ||
| Articles & Categories Analytics | ||
| Author Analytics | ||
| Country Specific Analytics | ||
| Eddy Analytics | ||
| Feedback Analytics | ||
| Feedback Manager | ||
| Link Analytics | ||
| Page Not Found Analytics | ||
| Pro Analytics Dashboard | ||
| Reader Analytics | ||
| Search Analytics |
Automation (0 vs 3)
| Feature | Document360 | Guru |
|---|---|---|
| Knowledge Management Automation | ||
| Knowledge Quality Automation | ||
| Triggers |
Branding (4 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Custom Email Domain | ||
| Custom Web Address | ||
| Customize Error & Login Pages | ||
| Personalize Site Appearance |
Collaboration (0 vs 3)
| Feature | Document360 | Guru |
|---|---|---|
| Collaborative Editor | ||
| Org Chart & Employee Profiles | ||
| Shared Drafts |
Communication (0 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Announcements |
Compliance (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| SOC 2 Compliance |
Content Creation (5 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Editors (Markdown, Advanced WYSIWYG) | ||
| Interactive Demo | ||
| Screen Capture | ||
| Step-by-Step User Guide | ||
| Template Management |
Content Management (11 vs 3)
| Feature | Document360 | Guru |
|---|---|---|
| Article Status Indicator | ||
| Articles Revision History | ||
| Bulk Article Management | ||
| Document Content Capture | ||
| Global Find and Replace | ||
| Glossary Management | ||
| Import Articles | ||
| Import from PDF & Word | ||
| Knowledge Base Portal | ||
| Media Dependency Viewer | ||
| Media Storage | ||
| Reusable Content Blocks | ||
| SME Verification | ||
| Verified Knowledge Base |
Content Organization (3 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Category Management | ||
| Project Management | ||
| Tag Management |
Customization (1 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Custom CSS & JavaScript | ||
| Custom Pages |
Data Management (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Backup & Restore |
Development (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Testing Environment |
Documentation (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| API Documentation |
Governance (0 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Advanced Governance Controls |
Infrastructure (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Datacenter Location Selection |
Integration (4 vs 9)
| Feature | Document360 | Guru |
|---|---|---|
| API | ||
| API Support | ||
| Browser Extension | ||
| ChatGPT Integration | ||
| Guru MCP Server | ||
| HRIS Sync | ||
| Integrations Dashboard | ||
| Knowledge Base Assistant | ||
| Platform API | ||
| Power AI Tools via MCP | ||
| Slack Integration | ||
| Teams Integration | ||
| Tool Integration Hub |
Localization (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Auto-Translate to 50+ Languages |
Notifications (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Alert Notifications |
Onboarding (1 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Guided Setup |
Organization (0 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Collections & Folders |
Publishing (6 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Download Article as PDF | ||
| Embedded Help Centre | ||
| Export to PDF | ||
| Internal & External Knowledge Base | ||
| Knowledge Base Site | ||
| Site Customization |
Research (0 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Research Mode |
SEO (5 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Article Redirect Rules | ||
| Automatic Sitemap Generation | ||
| Meta Title and Description | ||
| Robots.txt Management | ||
| SEO Customization |
Search (2 vs 2)
| Feature | Document360 | Guru |
|---|---|---|
| Agentic Search | ||
| Enterprise AI Search | ||
| Search Filters | ||
| Search within Attachments |
Security (5 vs 4)
| Feature | Document360 | Guru |
|---|---|---|
| IP Restriction | ||
| Permission-Aware Governance | ||
| Role-Based Access Control | ||
| Roles and Permissions | ||
| SSL Encryption | ||
| SSO/SCIM | ||
| Security | ||
| Security Audit Trail | ||
| Single Sign-On (SSO) |
Support (5 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| 24/5 Priority Support | ||
| 24/5 Support | ||
| Dedicated Account Manager | ||
| Dedicated Design Expert | ||
| Support Ticket Deflector |
Transparency (0 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Answer Details & Explainability |
User Experience (4 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Contextual Help Mapping | ||
| Interactive Decision Tree | ||
| List Related Articles | ||
| Smart Banners |
Workflow (0 vs 1)
| Feature | Document360 | Guru |
|---|---|---|
| Publishing Workflows |
Workflow Automation (3 vs 0)
| Feature | Document360 | Guru |
|---|---|---|
| Approval and Publishing Workflow | ||
| Custom Workflow Builder | ||
| Review Reminders |
Unique Features
Only in Document360 (86)
Text to Audio
AI Chatbot
AI Content & FAQ Creation
AI Glossary
AI Search
Article Summarizer
Auto-Generate Glossaries
Eddy AI - AI Writing Agent
Video Recording & Processing
Articles & Categories Analytics
Author Analytics
Country Specific Analytics
Eddy Analytics
Feedback Analytics
Feedback Manager
Link Analytics
Page Not Found Analytics
Pro Analytics Dashboard
Reader Analytics
Search Analytics
+ 66 more unique features
Only in Guru (41)
Agent Center
AI-Recommended Experts
Content Assist
Custom AI Knowledge Agents
Duplicate Detection
Knowledge Agents
Suggested Answers
Trending Topics
Workplace AI Chat & Research
Analytics & Insights
Knowledge Management Automation
Knowledge Quality Automation
Triggers
Collaborative Editor
Org Chart & Employee Profiles
Shared Drafts
Announcements
Document Content Capture
SME Verification
Verified Knowledge Base
+ 21 more unique features
Want to build your own alternative to Document360 or Guru?
Analyze it with Reap