Delighted vs Survicate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Delighted offers fewer features (41 vs 67) and fewer integrations (28 vs 46). Starting price: Delighted at $25/mo vs Survicate at $349/mo. Delighted has 39 unique features while Survicate has 65 unique features, with 2 features in common.
| Delighted | Survicate | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 41 | 67 |
| AI-Powered Features | 4 | 10 |
| Starting Price | $25/mo | $349/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 28 | 46 |
| Shared Features | 2 | |
| Shared Integrations | 14 | |
| Data Quality | 71% | 100% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Delighted | Survicate |
|---|---|---|
| AI Follow-up Questions | ||
| AI-Powered Research Chatbot | ||
| Survey Creation via AI |
Administration (2 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Audit Logs | ||
| Role-Based Access Control |
Alerts (1 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Real-Time Alerts |
Analysis (0 vs 6)
| Feature | Delighted | Survicate |
|---|---|---|
| AI Categorization | ||
| Auto-Generated Topics | ||
| Auto-translate Responses | ||
| Automated Feedback Analysis | ||
| Filter by Third Party Attributes | ||
| Sentiment Analysis |
Analytics (10 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| AI-Powered Sentiment Analysis | ||
| Advanced Filtering | ||
| Benchmarking | ||
| Custom Reports | ||
| Customer Segmentation | ||
| Net Promoter Analysis | ||
| Predictive Analytics | ||
| Reporting Dashboard | ||
| Sentiment Analysis Dashboard | ||
| Trend Analysis |
Automation (2 vs 4)
| Feature | Delighted | Survicate |
|---|---|---|
| Automated Workflows | ||
| Recurring Surveys | ||
| Response Caps | ||
| Survey Scheduling | ||
| Survey Throttling |
Collaboration (1 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Team Collaboration |
Content Management (2 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Comment Moderation | ||
| Feedback Wall |
Customization (2 vs 4)
| Feature | Delighted | Survicate |
|---|---|---|
| Custom Branding | ||
| Custom CSS | ||
| Custom Domain | ||
| Custom End Screens | ||
| Remove Survicate Branding |
Data Management (1 vs 1)
| Feature | Delighted | Survicate |
|---|---|---|
| Automatic Enrichment | ||
| Data Export |
Distribution (1 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Multi-Channel Distribution |
Feedback Collection (2 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Email Capture | ||
| Feedback Forms |
Feedback Sources (0 vs 1)
| Feature | Delighted | Survicate |
|---|---|---|
| Transcribe Meeting Recordings |
Integration (1 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| API Access |
Integration & Automation (0 vs 5)
| Feature | Delighted | Survicate |
|---|---|---|
| Data Warehouses Integration | ||
| Export API | ||
| Session Replay Integration | ||
| Survey Data Sync | ||
| Webhooks |
Localization (1 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Multi-Language Support |
Mobile (1 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Mobile App |
Optimization (0 vs 1)
| Feature | Delighted | Survicate |
|---|---|---|
| A/B Testing |
Reporting & Dashboards (0 vs 3)
| Feature | Delighted | Survicate |
|---|---|---|
| Custom Dashboards | ||
| Insights Hub | ||
| Scheduled Reports |
Response Management (2 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| Closed-Loop Feedback | ||
| Response Tracking |
Security (2 vs 8)
| Feature | Delighted | Survicate |
|---|---|---|
| 2-Factor Authentication | ||
| Access Logs | ||
| DORA Compliance | ||
| Data Security & Compliance | ||
| HIPAA Compliance | ||
| PII Protection | ||
| Protected Data Storage | ||
| SAML SSO | ||
| SSO Integration | ||
| Safe AI |
Support (2 vs 3)
| Feature | Delighted | Survicate |
|---|---|---|
| 1:1 Human Training | ||
| Dedicated Success Manager | ||
| Live Chat Support | ||
| Onboarding & Training | ||
| Priority Support |
Survey Creation (0 vs 6)
| Feature | Delighted | Survicate |
|---|---|---|
| Advanced Survey Logic | ||
| Answer Piping | ||
| Create via Import | ||
| Standard Survey Logic | ||
| Upload Screenshots | ||
| Visual Logic Tree |
Survey Distribution (0 vs 12)
| Feature | Delighted | Survicate |
|---|---|---|
| Braze Surveys | ||
| Email Surveys | ||
| Feedback Button | ||
| Iframe Embeds | ||
| In-Product Surveys | ||
| Intercom Surveys | ||
| Kiosk Mode | ||
| Mobile App SDK | ||
| Multi-Channel Surveys | ||
| Multilingual Surveys | ||
| QR Code Distribution | ||
| Website Pop-ups |
Surveys (8 vs 0)
| Feature | Delighted | Survicate |
|---|---|---|
| CES Surveys | ||
| CSAT Surveys | ||
| Conditional Logic | ||
| NPS Surveys | ||
| Question Bank | ||
| Response Rate Optimization | ||
| Survey Builder | ||
| Survey Templates |
Targeting & Segmentation (0 vs 10)
| Feature | Delighted | Survicate |
|---|---|---|
| Attribute Targeting | ||
| Cookie-based Targeting | ||
| Event & Behaviour Targeting | ||
| Exit Intent Targeting | ||
| JavaScript Targeting | ||
| Precise Targeting | ||
| Previous Response Targeting | ||
| Respondent Identification | ||
| Survey Sampling | ||
| URL Targeting |
Unique Features
Only in Delighted (39)
Audit Logs
Role-Based Access Control
Real-Time Alerts
Advanced Filtering
AI-Powered Sentiment Analysis
Benchmarking
Custom Reports
Customer Segmentation
Net Promoter Analysis
Predictive Analytics
Reporting Dashboard
Sentiment Analysis Dashboard
Trend Analysis
Automated Workflows
Team Collaboration
Comment Moderation
Feedback Wall
Custom Domain
Data Export
Multi-Channel Distribution
+ 19 more unique features
Only in Survicate (65)
AI Follow-up Questions
AI-Powered Research Chatbot
Survey Creation via AI
AI Categorization
Auto-Generated Topics
Auto-translate Responses
Automated Feedback Analysis
Filter by Third Party Attributes
Sentiment Analysis
Recurring Surveys
Response Caps
Survey Throttling
Custom CSS
Custom End Screens
Remove Survicate Branding
Automatic Enrichment
Transcribe Meeting Recordings
Data Warehouses Integration
Export API
Session Replay Integration
+ 45 more unique features
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