Appcues vs Reputation.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Appcues offers fewer features (43 vs 48) and fewer integrations (25 vs 28). Starting price: Appcues at $895/mo vs Reputation.com at $99/mo. Appcues has 42 unique features while Reputation.com has 47 unique features, with 1 features in common.
| Appcues | Reputation.com | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 43 | 48 |
| AI-Powered Features | 3 | 15 |
| Starting Price | $895/mo | $99/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 25 | 28 |
| Shared Features | 1 | |
| Shared Integrations | 13 | |
| Data Quality | 72% | 74% |
Feature Comparison by Category
AI Tools (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| AI Review Response |
Access (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Mobile App |
Analytics (9 vs 10)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Cohort Tracking | ||
| Custom Reputation Score | ||
| Customer Success Reports | ||
| Data Export | ||
| Event Tracking | ||
| Funnel Analysis | ||
| Influencer Detection | ||
| Keyword Extraction | ||
| Performance Benchmarking | ||
| Performance Monitoring | ||
| Predictive Analytics | ||
| Rating Distribution Analytics | ||
| Reputation Dashboard | ||
| Reputation Trends Forecasting | ||
| Response Time Analytics |
Automation (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Scheduled Post Publishing |
Competitive Intelligence (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Competitor Reputation Analysis |
Compliance (3 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Compliance Monitoring | ||
| Data Retention Policies | ||
| HIPAA Compliance | ||
| SOC 2 Certification |
Content (2 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Content Library Templates | ||
| Resource Library |
Content Management (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Review Photo & Video Support |
Creation (5 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Flow Builder | ||
| Form Builder | ||
| Modal Builder | ||
| Tooltips & Hotspots | ||
| Video Embedding |
Customization (3 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Brand Customization | ||
| Custom Styling | ||
| Customizable Branding | ||
| Localization |
Data Management (0 vs 2)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Bulk Review Import | ||
| Data Export & Download |
Development (3 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| API Access | ||
| Error Tracking | ||
| Real-time Preview |
E-commerce (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Amazon Review Management |
Feedback (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Customer Feedback Loop |
Integration (3 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| API Access | ||
| Deep Linking | ||
| User Profile Sync | ||
| Webhooks |
Integrations (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Yelp Integration |
Localization (0 vs 2)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Multi-Language Support | ||
| Review Translation |
Management (2 vs 2)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Brand Guidelines Editor | ||
| Content Moderation | ||
| Multi-Location Management | ||
| Version History |
Marketing (0 vs 2)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Email Campaign Builder | ||
| Reputation Badge |
Monitoring (0 vs 3)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Brand Mention Alerts | ||
| Crisis Management Alerts | ||
| Review Monitoring |
Optimization (3 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| A/B Testing | ||
| Conversion Optimization | ||
| Multi-variant Testing |
Platform (1 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Mobile App Support |
Reporting (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Scheduled Reporting |
Review Generation (0 vs 2)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Automated Review Requests | ||
| SMS Review Requests |
Review Management (0 vs 4)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Negative Review Management | ||
| Review Filtering & Moderation | ||
| Review Publishing | ||
| Review Templates |
SEO (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Local SEO Optimization |
Search Optimization (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Google Business Profile Management |
Security (2 vs 2)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Enterprise SSO | ||
| Role-Based Access Control | ||
| Role-based Permissions | ||
| SSO Integration |
Social Media (0 vs 2)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Social Listening | ||
| Social Media Monitoring |
Support (2 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Dedicated Account Manager | ||
| Priority Support |
Targeting (4 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Audience Segmentation | ||
| Behavioral Triggers | ||
| CSS Targeting | ||
| Smart Targeting |
Team Management (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Team Collaboration Tools |
Teamwork (1 vs 0)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Collaboration Tools |
Travel & Hospitality (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| TripAdvisor Management |
Web Tools (0 vs 1)
| Feature | Appcues | Reputation.com |
|---|---|---|
| Review Widget |
Unique Features
Only in Appcues (42)
Cohort Tracking
Customer Success Reports
Data Export
Event Tracking
Funnel Analysis
Performance Monitoring
Predictive Analytics
Survey Builder
User Analytics Dashboard
Data Retention Policies
HIPAA Compliance
SOC 2 Certification
Content Library Templates
Resource Library
Flow Builder
Form Builder
Modal Builder
Tooltips & Hotspots
Video Embedding
Brand Customization
+ 22 more unique features
Only in Reputation.com (47)
Mobile App
AI Review Response
Custom Reputation Score
Influencer Detection
Keyword Extraction
Performance Benchmarking
Rating Distribution Analytics
Reputation Dashboard
Reputation Trends Forecasting
Response Time Analytics
Review Analytics & Reports
Sentiment Analysis
Scheduled Post Publishing
Competitor Reputation Analysis
Compliance Monitoring
Review Photo & Video Support
Customizable Branding
Bulk Review Import
Data Export & Download
Amazon Review Management
+ 27 more unique features
Want to build your own alternative to Appcues or Reputation.com?
Analyze it with Reap