Zenoti

zenoti.com
Productivity
Few Days

The only AI-powered, unified platform that transforms every guest touchpoint into new revenue

How to Replace Zenoti

Overview

Zenoti is an all-in-one business management software for salons, spas, medspas, barbershops, and fitness studios. It combines scheduling, memberships, payments, payroll, AI-powered reception, and 20+ growth features into a single unified platform. The platform serves 30,000+ customers and helps businesses grow twice as fast as industry peers through intelligent automation and real-time business intelligence.

Features

63 features across 51 categories

AI / Business Intelligence(1)

Zeenie AI CopilotAI

Ask anything, Zeenie gives real-time answers, reports, and insights on demand

AI / Communication(2)

AI Text BotAIPremium

AI replies, books, reschedules and cancels over text and web

Integrated Phone Line with AI InsightsAIPremium

Record and audit calls. Identify revenue opportunities through call analytics

Also in: Weave

AI / Customer Engagement(1)

AI Engagement Hub - HyperconnectAIPremium

Connect calls to guest history, booking insights, and upsell prompts in real time

AI / Customer Service(2)

AI ReceptionistAI

Answers every call, books appointments, and handles FAQs 24/7

AI Voice ReceptionistAIPremium

Never miss a call or booking, boost revenue with 24/7 AI voice service

AI / Documentation(1)

AI ScribeAIPremium

AI-powered medical documentation and note-taking for clinical workflows

AI / Payment(1)

AI Dispute ResolutionAIPremium

AI manages all credit card disputes autonomously while allowing you to override

AI / Reputation(2)

AI Reputation ManagerAIPremium

Generate more 5-star reviews, boost referrals, and protect your brand at scale

Automated Reputation ManagementAIPremium

Automate review requests and monitor guest feedback across every channel

AI / Sales(1)

AI Lead ManagementAIPremium

Automatically capture, qualify, and follow up with leads across every channel

AI / Training(1)

Zeenie for Employee TrainingAIPremium

Tailor Zeenie's behavior to your SOPs to ensure your intended business outcomes

Analytics / Reporting(1)

Business Intelligence

Real-time insights and 400+ pre-built reports with visual analytics and dashboards

Automation / Growth(1)

Abandoned Cart Recovery

Automatically re-engage guests who don't complete their booking or checkout

Automation / Revenue(1)

Automated Upsells

Prompt staff and guests with timely, intelligent add-on suggestions

Booking(1)

Online Booking

Let guests book in one tap on your site, app, Google, or Instagram

Booking / Social(1)

Direct Social Bookings

Let guests book directly from Instagram, Google, or Facebook without login needed

CRM / Member Management(1)

Automated Member Management + CRM

Automated management of members with integrated CRM capabilities

Communication(1)

Two-Way Texting with Reminders

Send and receive text messages with automated appointment reminders

Communication / Collaboration(1)

ZenChat

Communication and chat tool for internal team collaboration

Compliance / Documentation(1)

HIPAA-Compliant EMR

Health Insurance Portability and Accountability Act compliant electronic medical records

Compliance / Medical(1)

e-Prescribe (EPCS and non-EPCS)Premium

Electronic prescribing capabilities for EPCS and non-EPCS prescriptions

Content Management(2)

Advanced Photo ManagerPremium

Build trust and boost results with visual proof of transformation

Photo Manager

Capture, compare, and track progress with standardized before-and-after photos

Customer Feedback(1)

Member Feedback

Collect and manage member feedback through 2-way texting

Documentation(1)

Forms & Charting

Digital forms and SOAP notes for client information and clinical documentation

Franchise / Payment(1)

Auto-Settlement Across FranchiseesPremium

Automatic financial settlement across multiple franchisee locations

Franchise Management(1)

Comprehensive Franchise SupportPremium

Full support and management tools for franchise operations

HR / Communication(1)

Employee Chat and SurveysPremium

Motivate and engage staff and grow revenue with real-time performance insights

HR / Payroll(2)

Integrated Payroll & Tipping

Automate payroll with accurate tips, commissions, and time tracking

Integrated Payroll + Auto Tip PayoutsPremium

Save hours on admin and ensure staff get paid accurately and on time

HR / Staff Management(1)

Employee Performance Management

Track goals, earnings, rebooking, and productivity right from the staff app

Integrations / API(1)

Custom Integrations & API AccessPremium

Custom integrations and API access for third-party system connections

Integrations / Accounting(1)

Advanced Accounting IntegrationsPremium

Advanced accounting system integrations for financial management

Integrations / Video(1)

Zoom Virtual Consult IntegrationPremium

Integration with Zoom for virtual consultation capabilities

Inventory(1)

Inventory Management

Track products, automate usage, and manage stock across all locations

Inventory / Multi-Location(1)

Multi-location Inventory PoolingPremium

Pool and manage inventory across multiple business locations

Loyalty / Franchise(1)

Global Rewards & Loyalty Program ManagementPremium

Manage global rewards and loyalty programs across all franchise locations

Loyalty / Growth(2)

Gift Cards & Referrals

Sell and redeem digital or in-store gift cards; reward referrals automatically

Loyalty Programs

Reward guests with customizable points and perks for every visit

Marketing / Automation(1)

Marketing Automation

Automate personalized campaigns to drive bookings, reactivations, and referrals

Mobile(2)

Customer Mobile AppPremium

Custom mobile apps on iOS & Android for your customer convenience

Zenoti Mobile

Run operations on the go, manage bookings, payments, inventory, and reports

Mobile / Staff Management(1)

MyZen Provider App

A personalized app for staff to manage goals, tips, schedules, and performance

Multi-Location / Payment(1)

Cross Center Redemption & Auto SettlementPremium

Allow guest redemption across multiple locations with automatic settlement

POS / Payment(1)

Kiosk & Point of Sale

Fast, flexible checkout with kiosk, mobile, and front-desk options

Payment Processing(1)

Integrated Payments

Integrated payments for faster checkout, automatic tips, and fewer errors. PCI Compliant, Apple & Android Pay with Text to Pay

Reporting / Administration(1)

Custom, Centralized Dashboards & Role-Based ReportingPremium

Create custom dashboards with role-based reporting and controls

Revenue Management(4)

Dynamic Pricing

Adjust pricing by peak hours, provider demand, or custom rules

Dynamic Pricing Engine

Flexible, demand-based pricing engine to boost profit per appointment

Memberships & Packages

Create and manage flexible memberships with auto-renewals and perks

Premium Provider Pricing

Charge more for in-demand or higher-tier staff automatically

Revenue Management / E-commerce(1)

Online Membership Sales

Sell memberships online through your website and booking interface

Scheduling(1)

Appointment Book

A unified calendar that syncs staff, rooms, and equipment in real time

Scheduling / Automation(1)

Automated Waitlist Management

Automatically notify and fill openings when appointments are canceled

Scheduling / Growth(2)

Nearby Availability Suggestions

Suggest nearby locations when a guest's preferred time isn't available

Preferred Provider Availability

Prioritize regulars by keeping their favorite provider available at booking

Security / Administration(2)

Custom Roles & Enterprise PermissionsPremium

Create custom user roles with granular permission controls

Enterprise User PermissionsPremium

Granular user permission controls for enterprise deployments

Security / Compliance(1)

Advanced Security & Compliance FeaturesPremium

Advanced security and compliance features for enterprise deployments

Support(1)

24/7 Live Support

Round-the-clock live customer support in your language and timezone

Support / Services(1)

Dedicated Success Team & SLA-Backed Priority SupportPremium

Dedicated account management with SLA-backed priority support

Training / Services(1)

Custom Training ProgramsPremium

Customized training programs tailored to your business needs

Pricing

Growth

Custom
  • Branded Online Booking (Web, Social, Google)
  • Automated Waitlists
  • Two-Way Texting with Reminders
  • Dynamic Pricing Engine
  • Digital Forms and SOAP Notes
  • Memberships
  • Gift Cards, Loyalty & Referral Tools
  • Automated Marketing
  • Zeenie AI Copilot
  • 400+ Pre-Built Reports
  • Visual Analytics & Dashboards
  • Employee App + Management
  • Inventory Management
  • Integrated Payments
  • 20+ Built-In Growth Features
  • 24 x 7 Live Support

Hypergrowth

Custom
  • Everything in Growth
  • AI Voice Receptionist
  • AI Reputation Manager
  • Integrated Phone Line w/ AI Insights
  • AI Text Bot
  • Zeenie for Employee Training
  • Integrated Payroll + Auto Tip Payouts
  • AI Dispute Resolution
  • Customer Mobile App
  • Employee Chat and Surveys
  • Advanced Accounting Integrations
  • Custom Integrations & API Access

Complete

Custom
  • Everything in Hypergrowth
  • Comprehensive Franchise Support
  • Cross Center Redemption & Auto Settlement
  • Global Rewards & Loyalty Program Management
  • Auto-Settlement Across Franchisees
  • Custom Integrations & API Access
  • Multi-location Inventory Pooling
  • Enterprise User Permissions
  • Custom Roles & Enterprise Permissions
  • Custom, Centralized Dashboards & Role-Based Reporting & Controls
  • Dedicated Success Team & SLA-Backed Priority Support, Custom Training
  • Custom Training Programs
  • Advanced Security & Compliance Features

Cost Calculator

Pricing data not available for Zenoti. Check their website for current pricing.

Build vs Buy

Should you build a Zenoti alternative or buy the subscription? Estimate based on 63 features.

Buy Zenoti

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$48,000
Maintenance$720/mo
3-year total$73,920
Dev time~4 months

Buying Zenoti saves ~$73,920 over 3 years vs building.

Estimates based on 63 features and a BuildScore of 4/5. Actual costs vary.

Integrations

6 known integrations

Android PayApple PayFacebookGoogleInstagramZoom