Replacement Guide

How to Build Your Own Trustpilot Business

Replace Trustpilot Business with a custom build. The world's largest independent customer feedback platform

Weekend Project
52 features5 integrationsOne weekend

Estimated Timeline

Based on 52 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.

1
Setup & scaffolding
2 hours
2
Core features
4-6 hours
3
Polish & deploy
2 hours

Recommended Tech Stack

Next.js 14

Full-stack React framework with API routes and server components

Supabase

PostgreSQL database, auth, and real-time subscriptions

Tailwind CSS

Utility-first styling for rapid UI development

Key Features to Replicate

Top features across 8 categories. See all 52 features

Analytics & Reporting(13 features)

Analytics ExplorerPremium

Advanced analytics tool to explore review and business data

Enhanced InsightsPremium

Explore all data in simple charts or export data to view in custom ways

Invitation Conversion Dashboard

Dashboard to track conversion metrics from review invitations

Market InsightsPremium

Insights about your market based on review data

My CompetitorsPremium

Benchmark your business against competitors based on review data

+8 more in this category

Marketing(12 features)

Asset BuilderPremium

Build custom marketing assets from review data

Customizable AssetsPremium

Create social proof ads in minutes and boost widget performance with testimonials

Downloadable Trustpilot Assets

Download Trustpilot assets for use in marketing materials

Email Signature and Newsletter TrustBoxPremium

Add Trustpilot widgets to email signatures and newsletters

Flex Widget with Review HighlightsPremium

Flexible widget displaying highlighted reviews

+7 more in this category

Integration(5 features)

Connect APIPremium

API access to connect Trustpilot with other systems and platforms

Google Store Ratings

Earn Google Store Ratings on your ads by collecting reviews through Trustpilot

Integrations for Replying to Reviews

Connect third-party tools to manage and integrate review responses

Integrations for Review Invitations

Connect third-party tools and services to streamline review invitation processes

Salesforce IntegrationPremium

Seamlessly integrate Salesforce with Trustpilot and turn your CRM into a reliable hub for trusted review data

Customization(4 features)

Brand-boosting CustomizationPremium

Adjust invitations, reminders and widgets to fit your website and brand

Customizable Reminder Emails

Customize reminder emails to encourage review submissions

Customizable Review Invitation Email Templates

Customize email templates for review invitations

Trustpilot Profile Page Customizations

Customize your Trustpilot business profile page appearance and content

Automation(3 features)

Automated Feedback Service (AFS)

Automated service to gather and manage customer feedback

Automated Monthly Invitations

Send automated review invitation emails to customers on a monthly basis

Review Collection

Automated invitation tools to collect verified reviews from all customers

Feedback Management(3 features)

Reply to Reviews

Respond to customer reviews to engage with feedback

Review Follow-up QuestionsPremium

Get more detailed feedback from reviewers with private follow-up questions

Review Tagging and FilteringPremium

Tag and filter reviews to organize and categorize feedback

Support(3 features)

Dedicated Customer Success ManagerPremium

Dedicated account manager to help with your Trustpilot implementation and strategy

Expert Implementation and Strategic SupportPremium

Expert guidance on implementing and strategically using Trustpilot

Live Chat SupportPremium

Live chat customer support for your Trustpilot account

AI(2 features)

AI-Assisted Review ResponsesAIPremium

Use AI to help generate and optimize review responses

Review HighlightsAIPremium

Maximum flexibility to showcase your strengths with AI help

Cost Calculator

Keep Paying Trustpilot Business

Monthly$339/mo
Yearly$4.1k/yr
5-Year Total$20.3k

Build It Yourself

Est. Build Time~4 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $3.8k
SaaS
$4.1k
DIY
$240
3 YearsSave $11.5k
SaaS
$12.2k
DIY
$720
5 YearsSave $19.1k
SaaS
$20.3k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 52 features at very easy complexity.

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