Cisco ThousandEyes

thousandeyes.com
Observability & Monitoring
Weekend Project

Assurance for Every Digital Experience

How to Replace Cisco ThousandEyes

Overview

Cisco ThousandEyes is an AI-powered platform that delivers network and application assurance through continuous monitoring, detection, and remediation. It provides visibility into digital experiences across customer, workforce, and infrastructure domains using real-world telemetry and agenticOps AI. The platform enables organizations to proactively identify and resolve issues affecting network performance and application reliability.

Features

35 features across 9 categories

AI(1)

AI-powered Issue DetectionAI

Automated detection and remediation of network and application issues using artificial intelligence

Also in: monday.com, Notion, Airtable

Analytics(5)

Collective IntelligenceAI

Harness the power of intelligence derived from billions of daily measurements across the Internet

Configuration Change CorrelationAIPremium

Intelligently correlate configuration changes with other events to isolate root cause faster

Continuous AssuranceAIPremium

Cross-correlate with outage conditions to verify provider choices and create a perpetual improvement cycle to optimize network and application performance over time

Flow AnalysisPremium

Collect and analyze application and user traffic data with flexible views and intuitive graphs

Forecast-based RecommendationsAIPremium

WAN Insights applies statistical models to Cisco SD-WAN telemetry to produce routing recommendations that forecast potential performance gains for application groups

Also in: Hugging Face, Notion, Smartsheet

Application Monitoring(1)

App Experience

Understand how every application element impacts digital experience with page load metrics, web component waterfalls, and powerful multi-step API testing

Cloud Monitoring(3)

Cloud InsightsPremium

Comprehensive multi-cloud visibility with correlated digital experience insights across cloud providers and accounts

Cloud Network ArchitecturePremium

Efficiently architect and troubleshoot your cloud network with detailed insights into traffic patterns

Cloud Resource DiscoveryAIPremium

Automatically discover cloud provider resources and understand service dependencies

Also in: Catchpoint

End User Monitoring(3)

Browser-based RUM

Monitor live web application performance from the user perspective using a browser plugin that enables real user monitoring

Endpoint Experience

End user perspective of app, LAN, WAN, and Internet performance from employee laptops, desktops, and mobile devices

User Session Details

Granular waterfall view of user sessions on Windows and Mac devices

Infrastructure(2)

Enterprise Agents

Deploy Enterprise Agents within your environment, including on Cisco routing, switching, and SD-WAN

Global Vantage Points

Access to IPv4, IPv6, and broadband Cloud Agents in 271 metro locations around the world

Integrations(2)

Easy App OnboardingPremium

Import and forecast to any custom applications that run across your SD-WAN fabric with native support for default applications including Webex by Cisco and Microsoft 365

REST API

Rich integration capabilities using native REST API to integrate your IT ecosystem

Also in: ReadMe, Hugging Face, Setmore

Monitoring(17)

Application Outages DetectionAI

Detect outages impacting business-critical SaaS applications that power your workforce

BGP Monitoring

Visualize contextual BGP routing data integrated from dozens of global BGP collectors to track reachability and path changes for any relevant prefix

Device Health and Metrics

Monitor device health and metrics from endpoint devices

DNS Performance

Keep critical DNS services reachable and validate DNS records to deliver a flawless digital experience

Dynamic Tests

Gain deep insight into the real-time performance of business-critical collaboration and call center applications

Internet Monitoring

Monitor recent and ongoing outages with a global map and visualize Internet health at a macro level

Internet Outages Map

Track global Internet disruptions in real-time across ISP, public cloud, and edge service networks, and get immediate insight into outages impacting business-critical applications

Network Outages DetectionAI

AI-powered identification of outages in ISPs, public clouds, and edge service networks that are critical to IT operations

Network Path Visualization

Visual representation of network paths from user devices to target destinations

Network Synthetics

Proactively run synthetic monitoring tests on the services you care about and visualize end-to-end network hops

Path Visualization

Unified, interactive, multipoint, and topologically correlated view of all network paths between selected agents and a target URL or IP address with hop-by-hop and layer-by-layer diagnosis

Proactive SD-WAN MonitoringAIPremium

Tune SD-WAN routing policies per site to avoid performance issues and measurably improve the user experience before it is impacted

Traffic InsightsAIPremium

Quickly remediate degraded experiences through detailed visibility into network traffic with automatic correlation of synthetic and traffic data

VPN and Proxy Monitoring

VPN gateway and proxy DNS server monitoring on Windows and Mac devices

Wi-Fi Access Points Monitoring

Monitor Wi-Fi access points, SSID, and signal strength from endpoint devices

Wireless Active TestingAIPremium

Simplified IT operations and enhanced end-to-end visibility for wireless networks through active testing capabilities

Wireless Networks Monitoring

Understand how users are connecting to Wi-Fi access points and monitor signal quality, link speed, congestion, and other performance factors

Support(1)

24x7 Consultative Support

Get help from our team of networking experts with 24x7 consultative live chat, or over email, web, or phone

Pricing

Network & App Synthetics

Custom
  • Active monitoring for network and applications from Cloud Agents and Enterprise Agents
  • Application-aware network monitoring
  • Web app monitoring (HTTP, FTP, browser, API tests)
  • DNS monitoring
  • BGP route monitoring
  • VoIP/UCaaS monitoring
  • Test units calculated based on number, type, and frequency of monitoring tests

Endpoint Experience

Custom
  • End user perspective of app, LAN, WAN, and Internet performance from employee laptops, desktops, and mobile devices
  • User session details with granular waterfall view (Windows and Mac)
  • Network path visualization
  • Wi-Fi access points, SSID, and signal strength
  • VPN gateway and proxy DNS server monitoring (Windows and Mac)
  • Device health and metrics

Internet Insights

Custom
  • Collective intelligence to understand how service provider outages impact your digital experience
  • See Internet conditions that impact your business
  • Communicate proactively with customers about outages
  • Collaborate with providers to improve your digital experience
  • Track service provider availability over time and choose reliable partners
  • Global network and application outage dashboard

Cloud Insights

Custom
  • Comprehensive multi-cloud visibility with correlated digital experience insights
  • Understand service dependencies by automatically discovering cloud provider resources
  • Isolate root cause faster by intelligently correlating configuration changes with other events
  • Efficiently architect and troubleshoot your cloud network with detailed insights into traffic patterns
  • Cloud Insights also uses test units to allocate flow logs from the cloud environment

Traffic Insights

Custom
  • Quickly remediate degraded experiences through detailed visibility into network traffic
  • Dramatically accelerate time to root cause through automatic correlation of synthetic and traffic data
  • Quickly identify issues using flexible views and intuitive graphs
  • Scale visibility by collecting and analyzing application and user traffic data with ThousandEyes
  • FPS usage is calculated as a percentage of synthetic test units

WAN Insights

Custom
  • Available for current Cisco SD-WAN customers with qualified Cisco DNA licensing tiers
  • Forecast-based routing recommendations
  • Proactive SD-WAN monitoring
  • Easy app onboarding
  • Continuous assurance

Cost Calculator

Pricing data not available for Cisco ThousandEyes. Check their website for current pricing.

Build vs Buy

Should you build a Cisco ThousandEyes alternative or buy the subscription? Estimate based on 35 features.

Buy Cisco ThousandEyes

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Cisco ThousandEyes saves ~$36,960 over 3 years vs building.

Estimates based on 35 features and a BuildScore of 5/5. Actual costs vary.

Integrations

4 known integrations

Cisco DNACisco SD-WANMicrosoft 365Webex by Cisco