BugSnag

bugsnag.com
Observability & Monitoring
Few Days

Snag bugs instantly. Squash them faster. Ship with confidence.

How to Replace BugSnag

Overview

BugSnag is a mobile and web app monitoring platform that helps development teams find bugs instantly, fix them quickly, and deploy stable releases. It provides full-stack visibility to monitor crashes, track performance bottlenecks, and trace requests across entire application stacks with stability scores to guide deployment decisions.

Features

67 features across 21 categories

AI(1)

AI-Powered Fix SuggestionsAIPremium

SmartBear MCP server brings error data into IDE and provides AI-powered fix suggestions for faster debugging

Also in: monday.com, Notion, Airtable

Alerting(6)

Advanced NotificationsPremium

Configure advanced notification rules and routing for enhanced alert management

Alert FilteringPremium

Filter error alerts to make them relevant and actionable while minimizing noise

Automatic Spike Detection

Get alerted when project error rate increases significantly, highlighting critical application issues

Custom AlertsPremium

Set custom alerts, get notified on critical issues, and route alerts to code owners for intelligent incident management

Performance Notifications and AlertingPremium

Receive alerts on performance issues with configurable benchmarks and thresholds

Regression Alerts

Get alerted when previously fixed errors resurface in new releases

Also in: Splunk, Lacework, Dashlane

Analysis(6)

Advanced Performance FilteringPremium

Search and segment real user performance data by release stage, device model, OS version and more for enhanced granularity

Advanced Search and SegmentationPremium

Segment and pivot errors based on custom diagnostic data with advanced filtering and search capabilities

Advanced SegmentationPremium

Segment errors by custom attributes and user characteristics for granular analysis

Crash-to-Trace CorrelationPremium

One-click correlation between crashes and traces eliminates guesswork about what microservice caused failures

Interactive Timeline AnalysisPremium

Understand error trends, pinpoint error spikes, investigate incidents, and determine if releases introduce new bugs with release annotations

Performance ComparisonsPremium

Quickly compare multiple segments of performance data across multiple metrics for trend analysis

Also in: Lexion, Ironclad, Juro

Analytics(4)

Release Adoption TrackingPremium

Understand how rapidly new app versions are being adopted across user base

Stability BenchmarksPremium

Provides benchmarks and insights for application stability across the portfolio

Stability CenterPremium

Executive dashboard providing stability insights and trend analysis for each application with 30-day stability scores

Stability Scores

Provides an immediate snapshot of app health with 30-day stability scores and trend analysis to determine when to ship versus when to fix

Also in: Hugging Face, Notion, Smartsheet

Collaboration(2)

Team Bookmarks

Save searches easily with bookmarks and share them with the team to keep everyone aligned on priority issues

Team Workflows

View what is assigned to each team member and mention other members for seamless collaboration

Also in: Notion, Airtable, Obsidian

Cost Management(1)

Error Burst ProtectionPremium

Dynamic sampling and burst protection shield users from unexpected surges that would exceed quota or cause surprise bills

Customization(3)

Custom Diagnostic Data

Capture additional runtime data such as customer ID and subscription level to help with prioritization and debugging

Custom FiltersPremium

Create custom filters to segment errors, with more filters available on premium and enterprise plans

Saved Performance FiltersetsPremium

Save go-to filters on the performance dashboard to access frequently analyzed segments

Also in: monday.com, Obsidian, Smartsheet

Data Management(1)

Configurable Data RetentionPremium

Customize how long BugSnag stores event data from 60 days to custom periods

Also in: monday.com, Notion, Airtable

Debugging(3)

End-to-End Error Diagnostics

Reproduce and fix errors quickly with automatically captured diagnostic data including stack traces, threads, breadcrumbs, device and user info

Symbolicated Stack Traces

Upload mapping files like source maps, dSYMs, and ProGuard mappings to deobfuscate stack traces for clearer error diagnosis

User Interaction Breadcrumbs

Retrace all user interactions that occurred leading up to a crash for complete context

Deployment(3)

Error Tracking Across Deployment Stages

See if an error was promoted from beta to production for better release management

On-Premises DeploymentPremium

Meet enterprise privacy, security, and compliance requirements by hosting BugSnag on own infrastructure or cloud instance

Release Stability MonitoringPremium

See errors introduced in each release and compare release health to determine whether to promote or pull back

Feature Management(1)

Feature Flag and Experiment MonitoringPremium

Monitor errors happening in feature flags or experiments such as A/B tests to manage feature and experiment implementation

Goal Management(2)

Performance TargetsPremium

Set custom benchmarks to measure and maintain the performance of applications

Stability TargetsPremium

Set targets for critical stability and use real-time stability scores to determine whether to build features or fix bugs

Integration(8)

Data Export APIPremium

Access information about organization, projects, errors, and more to build custom integrations

Data Forwarding IntegrationsPremium

Forward data to Splunk Cloud, On-Premises, and Amazon SQS for advanced analysis and integration

Multi-Platform Support

Support for 50+ platforms across mobile, web, desktop, and server applications

On-Call AlertsPremium

Integration with on-call solutions like PagerDuty and OpsGenie for incident management

OpenTelemetry Compatibility

Maintains data ownership by supporting OpenTelemetry (OTel) compatibility for flexible instrumentation alongside native SDKs

Source Control Integration

Integrations with GitHub, GitLab, and more allow viewing code used in versions and changes from previous versions

Team Chat Alerts

Send alerts to Slack, Microsoft Teams, Gitter, and other team communication platforms

Two-Way Issue Tracker Sync

Two-way integration with major issue tracking and project management tools including Jira and Pivotal

Monitoring(6)

Distributed Tracing

Traces app starts, screen loads, network requests, and custom spans to reveal performance issues before customers encounter them

Error Monitoring

Automatically capture unhandled exceptions and track handled exceptions with full-stack error monitoring for mobile, web, desktop, and server applications

Network Endpoint GroupingsPremium

View the performance of individual endpoints and group network requests together to aggregate data and improve analysis

Performance Monitoring

Automatically monitors key metrics like rendering performance, memory consumption, and CPU usage to spot latency and performance bottlenecks

Real User Monitoring

Shows exactly how users are interacting with applications to understand real-world performance impact

System Metrics MonitoringPremium

Monitor CPU, memory, and rendering metrics to identify the most demanding parts of the application

Reporting(2)

Email Performance ReportsPremium

Configure daily and weekly email reports summarizing application performance metrics

Email Reports

Configure daily and weekly email reports for error and performance summaries

Scalability(1)

Multiple App Monitoring

Monitor an unlimited number of apps in one dashboard with unlimited projects

Security(7)

Automatic User ProvisioningPremium

Securely manage provisioning and deprovisioning of users via SSO provider and automatically sync user attribute changes

PCI and PHI CompliancePremium

Stay compliant with required certifications via BugSnag On-Premises

SAML Single Sign-OnPremium

One-click sign-in via Okta, OneLogin, and other SAML providers

Sensitive Data ManagementPremium

Detect and redact personally identifiable information (PII) post-ingestion, preventing it from being stored

Two-Factor Authentication

Secure account access with two-factor authentication

User Audit LogsPremium

Stay abreast of key actions taken by collaborators and ensure security of data

User Roles and Permissions

Configure the role of each collaborator to give them appropriate permissions to access projects and actions

Support(2)

Dedicated Customer Success ManagerPremium

Named CSM providing guided onboarding, implementation, and stability management best practices training

Priority SupportPremium

Fast and unlimited support from talented engineers

Triage(3)

Automatic Error PrioritizationPremium

Automatically prioritizes errors by severity and user impact to focus on what matters most to customers

Error Inbox

Easy-to-use inbox showing bugs sorted by severity and user impact with search and filtering capabilities to help prioritize fixes

Error Snoozing and Ignoring

Snooze errors until they occur more frequently or ignore errors to reduce noise

Visualization(3)

Pre-configured Dashboards

Dashboards displaying breadcrumbs, stack traces, impacted users, affected devices, and project-level analytics to identify root causes faster

Project Overview Dashboard

Customizable dashboard with app stability analytics, deep project-level insights, and custom error views

Waterfall Graphs

Displays every API call, database query, and microservice interaction without requiring timestamp or log correlation

Workflow(2)

Automatic Error AssignmentPremium

Automatically triage each error to the correct team or individual based on defined rules to ensure no error is left unassigned

Code OwnershipPremium

Automatically create and link issues to team's issue tracker project for errors in team's codebase

Pricing

Free

Free
  • 1 user
  • Error and performance monitoring
  • 7.5K events and 1M spans per month
  • 50+ platforms
  • 30+ third-party integrations
  • 7 days of data retention

Starter

STARTING AT $0/month
  • Smaller teams starting to monitor their apps
  • 50k to 3M monthly events options
  • 1M to 150M monthly spans options
  • Error Monitoring
  • Choose your events
  • Performance Monitoring
  • Choose your spans

Preferred

Popular
STARTING AT $0/month
  • Larger teams that need deeper insights
  • 100k to 3M monthly events options
  • 1M to 300M monthly spans options
  • Unlimited users
  • End-to-end diagnostics
  • Basic notifications
  • Automatic error prioritization
  • Stability benchmarks
  • Advanced segmentation
  • Custom notifications
  • SAML single sign-on
  • System Metrics (CPU, Memory, Rendering)

Enterprise

Custom
  • Custom plans for enterprises that need to scale
  • Preferred plan features, plus:
  • Automatic error assignment
  • Premium support
  • Dedicated Customer Success Manager
  • Automatic user provisioning via SSO
  • Feature flags & experiments
  • On premises or SaaS deployment
  • Sensitive data management
  • Custom pricing and terms

Cost Calculator

Pricing data not available for BugSnag. Check their website for current pricing.

Build vs Buy

Should you build a BugSnag alternative or buy the subscription? Estimate based on 67 features.

Buy BugSnag

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$60,000
Maintenance$900/mo
3-year total$92,400
Dev time~5 months

Buying BugSnag saves ~$92,400 over 3 years vs building.

Estimates based on 67 features and a BuildScore of 4/5. Actual costs vary.

Integrations

15 known integrations

Amazon SQSAWS MarketplaceGitHubGitLabGitterJiraMicrosoft TeamsOktaOneLoginOpenTelemetryOpsGeniePagerDutyPivotalSlackSplunk