SaaSipedia

Rasa

rasa.com
AI & Machine Learning
Weekend Project

Build AI agents you can trust to handle real world complexity

How to Replace Rasa
Compare:vs Taskadevs Fellowvs Notta

Overview

Rasa is a conversational AI platform that extends LLMs with business logic to create reliable AI agents across millions of conversations. It gives enterprises full control over AI agent behavior and performance while handling complex business logic and integrations. The platform enables teams to build, deploy, and manage trustworthy AI assistants across customer experience, sales, and employee experience use cases.

Features

34 features across 15 categories

AI(5)

CALM (Conversational AI with Language Models)AI

Dialogue understanding and management framework for building conversational AI assistants

Contextual Response RephraserAI

Rephrases responses based on context

Language-agnostic Natural Language UnderstandingAI

NLU capabilities that work across multiple languages

LLM Fine-tuning RecipeAI

Recipes and guidance for fine-tuning LLMs

Multi-LLM ManagementAI

Support for managing multiple LLM models

Also in: monday.com, Notion, Airtable

Analytics(1)

Conversation View AnalyticsPremium

Analyze conversations and view conversation history

Also in: Hugging Face, Notion, Smartsheet

Channels(2)

Omnichannel Support

Built-in support for multiple communication channels

Text & Messaging Support

Deploy across web, mobile, and messaging apps with built-in support for natural, fluid conversations

Also in: Jira Service Management, MoEngage, Zendesk

Content Management(1)

Content and Response Management SystemPremium

Manage language and channel specific answers

Also in: Juro, Notion, WordPress.com

Data(1)

Conversational Data Pipeline (Kafka)

Data pipeline for conversational data using Kafka

Also in: Jira Service Management, Hunter, Hugging Face

Deployment(3)

Kubernetes Deployment Support through Helm

Deploy Rasa agents on Kubernetes using Helm charts

Managed ServicePremium

Managed deployment option

Self-Managed Deployment

Deploy on-premises or in private cloud infrastructure

Also in: Kubernetes Dashboard, Hugging Face, Bitwarden

Development(5)

Custom Actions Server (Rasa SDK)

SDK for building custom actions and integrations

Full Control and Visibility

Build, version, and test agents with complete visibility, whether you build visually or with code

No-code AI Assistant Flow BuilderPremium

Visual flow builder for creating conversational flows without code

Open Prompt EditingAIPremium

Edit prompts directly in the UI

Rasa StudioPremium

No-code user interface for business users to build, analyze and optimize AI assistants

Also in: Kissflow, Lattice, WordPress.com

Infrastructure(1)

Multi-node Concurrency (Redis)

Distributed concurrency support using Redis

Also in: Litmos, marvel-app, LiveKit

Integration(3)

Business System Integration

Integrate with existing systems, handle complex logic, and deploy however you want

Channel Connectors (REST and WebSocket)

Built-in connectors for REST and WebSocket channels

IVR Connector

Integration with IVR systems

Monitoring(1)

Observability (OpenTelemetry)

Observability and monitoring using OpenTelemetry

Performance(1)

Performance at ScaleAI

Rasa agents stay fast, flexible, and cost-efficient by using LLMs only when needed

Security(5)

Dependency Vulnerability Protection

Security scanning and protection for dependencies

PII Data Management

Manage personally identifiable information in conversations

Role-based Access Control (RBAC)Premium

Control user access and permissions based on roles

Secrets Management powered by Vault

Secure secrets management using HashiCorp Vault

Single-Sign-On (SSO)Premium

SSO authentication support

Testing(2)

End-to-End Testing

Testing capabilities for conversational flows

Testing PanelPremium

UI panel for testing your assistant

Voice(2)

AudioCodes VoiceAI ConnectAIPremium

Voice AI integration available through additional purchase

Voice GatewayAI

Launch seamless voice experiences with built-in turn-taking, timeouts, and latency control

Pricing

Free Developer Edition

Free
  • ✓Free Rasa license that can be used locally or in production
  • ✓One bot per company
  • ✓Up to 1000 external conversations/month or 100 internal conversations/month
  • ✓Free community support in forum

Rasa Pro

Contact Sales
  • ✓CALM (Conversational AI with Language Models)
  • ✓Language-agnostic natural language understanding
  • ✓Enterprise search
  • ✓Contextual response rephraser
  • ✓Custom actions server (Rasa SDK)
  • ✓Channel connectors (REST and WebSocket)
  • ✓Kubernetes deployment support through Helm
  • ✓End-to-end testing
  • ✓PII data management
  • ✓LLM fine-tuning recipe
  • ✓Multi-LLM management
  • ✓Dependency vulnerability protection
  • ✓Secrets management powered by Vault
  • ✓Observability (OpenTelemetry)
  • ✓Multi-node concurrency (Redis)
  • ✓Conversational data pipeline (Kafka)
  • ✓IVR Connector to AudioCodes

Business Plan

Contact Sales
  • ✓Everything in Rasa Pro
  • ✓Rasa Studio
  • ✓No-code AI assistant flow builder
  • ✓Testing panel
  • ✓Content and response management system
  • ✓Manage language and channel specific answers
  • ✓Observe and rollback changes
  • ✓Save changes directly in the UI
  • ✓Conversation view to analyse conversations
  • ✓Open Prompt editing
  • ✓Single-Sign-On (SSO)
  • ✓Role-based Access Control (RBAC)

Enterprise

Contact Sales
  • ✓Full access to Rasa Platform
  • ✓Premium Support
  • ✓Large scale deployment
  • ✓Increased automation rates
  • ✓Pre-built enterprise security features
  • ✓Self-Managed (On-prem or Private Cloud) deployment
  • ✓Managed Service
  • ✓Premium Support with enhanced response times
  • ✓24/7/365 access to Customer Success Manager
  • ✓Customer Success Engineer
  • ✓Success planning
  • ✓Best practice guidance & recommendations
  • ✓Business reviews

Cost Calculator

Pricing data not available for Rasa. Check their website for current pricing.

Build vs Buy

Should you build a Rasa alternative or buy the subscription? Estimate based on 34 features.

Buy Rasa

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Rasa saves ~$36,960 over 3 years vs building.

Estimates based on 34 features and a BuildScore of 5/5. Actual costs vary.

Integrations

8 known integrations

AudioCodes VoiceAIHashiCorp VaultKafkaKubernetes/HelmOpenTelemetryRedisRESTWebSocket