How to Build Your Own Qualtrics XM
Replace Qualtrics XM with a custom build. The Leading Experience Management Software
Build Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Estimated Timeline
Based on 38 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.
Recommended Tech Stack
Full-stack React framework with API routes and server components
PostgreSQL database, auth, and real-time subscriptions
Utility-first styling for rapid UI development
Key Features to Replicate
Top features across 8 categories. See all 38 features
Analytics(8 features)
Analytics platform for contact center performance and customer interactions
Analytics for understanding and optimizing digital customer experiences
Analytics to identify attrition risks and optimize retention strategies
Identify experience gaps and new opportunities for growth
AI-powered sentiment analysis of feedback and customer interactions
+3 more in this category
AI(5 features)
AI-driven recommendations for actions and improvements
AI-powered assistance for customer care operations
AI that identifies at-risk customers and delivers actions to keep them before they churn
Real-time, actionable insights for location-based teams to resolve issues
AI-surfaced recommendations on the next best steps managers can take to drive engagement and productivity
Employee Experience(5 features)
Ongoing listening and feedback collection from employees
Tools to measure and improve employee engagement and satisfaction
Tools for managing employee lifecycle from onboarding to exit
Continuous listening and pulse survey capabilities for employee feedback
Research tools for understanding employee needs and experiences
Research(4 features)
Research for brand strategy and communications testing
Research capabilities for product development and optimization
Tools for conducting strategic market and competitive research
UX research tools for understanding user needs and behaviors
Feedback Collection(3 features)
Collect feedback through conversational interactions
Survey tools with follow-up prompts that get deeper insights
Collect feedback from web and mobile application users
Automation(2 features)
Automation to translate insights into business outcomes
Automated process for closing the feedback loop with customers and employees at scale
Feedback Management(2 features)
Unified platform for managing feedback from surveys, calls, chats, online reviews and more
Foundational solutions for understanding customer needs and feedback
Coaching(1 features)
AI-driven coaching tools for customer service agents
Cost Calculator
Pricing data not available for Qualtrics XM. Check their website for current pricing.